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Job summary

Main area
Medical & Surgical
Grade
Band 2
Contract
Permanent/Fixed Term
Hours
  • Full time
  • Part time
37.5 hours per week
Job ref
050-ACS619-1125
Employer
Betsi Cadwaladr University Health Board
Employer type
NHS
Site
Glan Clwyd Hospital
Town
Bodelwyddan
Salary
£24,833 per annum pro rata
Salary period
Yearly
Closing
17/11/2025 23:59
Interview date
01/12/2025

Employer heading

Betsi Cadwaladr University Health Board logo

Health Care Support Worker

Band 2

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB)  North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme. We also offer a number of family-friendly benefits, including work-life balance policies.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh.  Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

 

 

Job overview

A number of exciting opportunities have arisen within Glan Clwyd for permanent/fixed term Band 2 Health Care Support Worker roles within our Medical Division and Surgical Directorate.

As a Band 2 Health Care Support Worker you will:

·        Work as part of the multidisciplinary team delivering care to patients with support and supervision provided by a registered health care professional.

·        Undertake personal care activities and tasks as delegated by a registered health care professional, in accordance with the HEIW All Wales Guidelines for Delegation.

·        Ensure the registered health care professional is regularly updated on the patient’s/client’s condition and improvement/deterioration.

·        Maintain high standards of cleanliness in the healthcare setting and appropriate storage of stock items.

·        Deliver role in accordance with Health Board values and the Code of Conduct for HCSW’s in Wales.

Full time/Part time hours available.

Out of Hours Enhancements and staff benefits available.

We reserve the right to close this vacancy early if we receive a high volume of suitable applications. We encourage interested candidates to apply as soon as possible to avoid disappointment.

If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post.   

Main duties of the job

Assist the registered nurse/practitioner to deliver a high standard of holistic patient care, ensuring that the patients` dignity and equality is maintained at all times. 

Ensure the principles set out in the fundamentals of care are incorporated into daily practice to ensure high quality service for patients and clients. To perform duties within the plan of care delegated by a qualified practitioner, only for which he/she has the relevant training and assessment.

Assist patients with dietary and hydration needs and support with personal hygiene requirements. maintain High standards of cleanliness and follow infection prevention guidelines.  

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Working for our organisation

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB)  North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh.  Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Detailed job description and main responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.

Person specification

Qualifications and Knowledge

Essential criteria
  • Level 2 in care or ability to undertake a period of induction and on the job training to include theoretical knowledge of care and a range of work-related procedures, for example completion of a competency based workbook equivalent to Level 2 Vocational Qualification
Desirable criteria
  • Level 2 Vocational Qualification in relevant health care related subject

Experience

Essential criteria
  • Experience of working as part of a team
Desirable criteria
  • Previous experience working with people in a caring capacity.

Skills and Attributes

Essential criteria
  • Good communication skills - verbal and written, with the ability to convey information clearly and sensitively.
  • Ability to keep calm in stressful situations.
  • Ability to demonstrate a caring and compassionate approach.
  • Organisational skills, with the ability to plan and prioritise own workload efficiently.
Desirable criteria
  • Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh

Employer certification / accreditation badges

Working ForwardApprenticeships logoDisability confident leaderStonewall Top 100Stop Smoking Wales is the NHS Smoking Cessation Service in WalesMindful employer.  Being positive about mental health.hyderus o ran anableddTime to changeStonewall Top 100 EmployersCore principles

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Welsh language skills are desirable

Documents to download

Apply online now

Further details / informal visits contact

Name
Emma Runcie
Job title
Senior Recruitment Officer
Email address
[email protected]
Telephone number
07977 762784
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