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Job summary

Main area
Operations
Grade
Band 6
Contract
Permanent
Hours
  • Full time
  • Part time
  • Flexible working
37.5 hours per week (Full or Part time roles available, with consideration given to flexible working requests)
Job ref
202-5135908-C
Employer
South Western Ambulance Service NHS Foundation Trust
Employer type
NHS
Site
St James or Trust HQ
Town
Bristol or Exeter
Salary
£35,392 - £42,618 per annum plus unsocial enhancements*
Salary period
Yearly
Closing
13/05/2024 23:59

Employer heading

South Western Ambulance Service NHS Foundation Trust logo

EOC Triage Nurse/ Paramedic

Band 6

Job overview

Are you an experienced Nurse / Paramedic looking to expand your clinical knowledge and skill-set within the Emergency Services environment?  

We are currently recruiting experienced Nurses / Paramedics to join our multi-disciplinary clinical team within the Emergency Operations Centres (EOC).

Our Emergency Operations Centres are made up of the following staff groups:

  • Emergency Medical Dispatchers (999 Call Takers)
  • Dispatchers
  • EOC Triage Clinicians

Who all work collaboratively to ensure our patients receive the most appropriate medical intervention, guidance and support at their time of need. 

The EOC Clinical Team is a multi-disciplinary team made up of:

  • Nurses
  • Midwives
  • Mental Health Practitioners
  • Paramedics
  • Specialist Practitioners
  • Doctors
  • Clinical Learning & Development Officer

Main duties of the job

What is an EOC Triage Clinician?

An EOC Triage Clinician provides a robust remote clinical assessment and triage of all patients and service users who contact 999.  Alongside this, our Clinicians work alongside our Emergency Medical Dispatchers and Dispatch colleagues to provide acute medical advice and guidance to ensure every patient is getting the right care at the right time. 

What support and development do I get as a clinician?

Within the EOC, we have a team of highly experienced Clinical Learning & Development Officers who are committed and dedicated to ensuring our clinical workforce are continually learning and developing on all aspects of clinical practice.

Alongside this, we provide all clinicians with an education bursary to enhance your knowledge, skills and expertise.  This bursary can be used to fund short-courses and or towards an official qualification such as MSC or MBA. 

Depending on your career ambitions, we also offer great career development opportunities either clinically or operational leadership. 

For a day in the life of an EOC Clinician, please view the following video and refer to the quotes from our team attached.  https://vimeo.com/742271385/d208c6a3a1

Working for our organisation

Working for us is an experience like no other.  We provide emergency and urgent care, 24 hours a day, 365 days a year, operating across the largest ambulance region in England of 10,000 square miles and responding to an average of 2,650 incidents every day.

 

We remain committed to ensuring that we provide the best possible care for all our patients, which is reflected in our new five-year strategy which has continually improving patient care at its very core.  

 

At the heart of our beautiful and diverse region we employ over 6000 people and are supported by over 575 volunteers.

 

If you embody our values of one team, compassionate and innovative and are looking to make a real difference to peoples’ lives, then we would love to hear from you.

 

In return we will equip you with the skills, resources and development you need to thrive in your role.

 

You will have opportunities to progress to roles at a higher pay grade and enjoy continuous professional development.

 

Benefits

  • Competitive NHS salary
  • A standard working week of 37.5 hours
  • Holiday entitlements of 27 days per year, plus general and public holidays, rising to 29 days after 5 years and 33 days after 10 years
  • Pay enhancements for out of hours, shift and overtime working
  • Generous Pension Scheme
  • Career and salary progression
  • Car leasing scheme
  • Free parking across Trust sites
  • Cycle-to-work and other salary sacrifice schemes
  • Staff networks
  • Access to a wide range of discounts from various organisations across the UK

 

Detailed job description and main responsibilities

For further information about this role please see attached the job description and person specification attached.

 

Person specification

Qualifications

Essential criteria
  • Registered Healthcare Professional.
  • Qualification or appropriate experience in basic computer literacy, including data input.
  • Portfolio of current, relevant practice.
Desirable criteria
  • Remote Decision Making module or equivalent
  • Experience with telephone triage
  • Appropriate degree level or equivalent qualification?

Previous experience

Essential criteria
  • Experience in dealing with a range of age and social groups
  • Enhanced DBS clearance.
  • Experience as a healthcare professional.
  • Understanding of the wider health care community within the context of remote care
Desirable criteria
  • Previous experience with telephone triage
  • Previous experience working in different healthcare settings.

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyAge positiveDisability confident leaderInvestors in People: GoldImproving working livesMindful employer.  Being positive about mental health.Armed Forces Covenant

Applicant requirements

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Debbie Moran
Job title
HR Services Officer
Email address
[email protected]
Telephone number
07977 361406