Job summary
Employer heading
Healthcare Assistant - Band 2
Band 2
We love what we do and we think you will, too!
At Gloucestershire Health and Care NHS Foundation Trust (GHC), we provide joined-up mental health, physical health and learning disability services to people of all ages across Gloucestershire. We run community hospitals and provide care and support in people’s own homes and in a range of other locations across the county.
We are on a mission to enable people to live the best life they can and we have a vision to work together to provide outstanding care. We put people at the heart of our services, focusing on personalised care by asking ‘what matters to you’.
We’re passionate about making sure that everyone can contribute to achieving our mission and we are continually working to support healthy and happy high-quality teams in all areas of the Trust.
Job overview
To work as part of the outpatients department team assisting in the delivery of high quality service delivery under the supervision of qualified staff.
To support all staff with day to day running of services undertaken at Stroud and Vale Hospitals. You will need to undertake key roles identified by Manager which will assist in smooth running of Dept.
- Clinical Observations including ability to respond to unforeseen issues or when emergency occurs
- Good IT skills and written documentation and sharing information appropriately with Trust Policies
- Professional Attitude, acting best interests of Service users
- Respecting and Valuing others openness in communication
- Connecting with others and working across boundaries
- Owning are actions, ensuring best outcomes realising your full potential
- Ability to work within a Team with good interpersonal skills
- Ability to learn new skills for specific disciplines to support smooth running of Activities.
- Good listening skills with Patients and staff and other service users.
- Undertake Link Worker training and act as a Link worker for a specific role (e.g. Basic Life Support, Infection Control, Fire etc.)
Main duties of the job
Participate in the smooth running of clinics within OPD department on day to day basis
Responsible for working with colleagues, mangers to provide a safe and welcoming environment for patients and Staff
To adhere to Trust policies and procedures and employment Law
Communication effectively within team, with our patients and wider service users
To maintain good documented records, electronically or written, to ensure safety of information and storage as covered in Trust Polices
To use equipment safety and appropriately once training completed.
To be trained in the trust and departmental Moving and Handling requirements
To have awareness of waste management, disposal universal precautions health and safety, risk assessments , COSHH and infection control policies
Undertake baseline observations., Venepuncture any other investigations for specialities , and collection ,transporting of specimens once trained.
To complete generic and departmental competencies after training.
To work in other departments within the hospital as staffing levels dictate.
To work across other sites in GHCNHST when required.
Working for our organisation
At Gloucestershire Health and Care NHS Foundation Trust, we are supportive of the people we care for in the community and aim to provide a fully responsive service to everyone who needs it. This is the same approach we take for our employees.
As a Health Care Assistant/ Support Worker you will be responsible for participating and assisting in the delivery of care / services to patients and service users as part of a Mental Health and Social Care Health Service. Health Care Assistant, Social Care Workers and other Healthcare Support Workers employed by the Trust are required to follow the guidance set out in Code of Conduct for Health Care Assistants/ Health Care Support Workers to provide safe and compassionate care of a high standard, and to challenge others who are not.
You will receive direct supervision and partake in reflective practice / training on a regular basis and be required to meet the Care Certificate standards. All successful applicants will also have the opportunity to discuss the prospect of undertaking a Level 3 Healthcare Support Worker Apprenticeship alongside their substantive post. This apprenticeship would include the Level 3 Diploma in Clinical Healthcare
Detailed job description and main responsibilities
Gloucestershire Health and Care is committed to embedding and providing personalised care through all of its services as part of our high-quality care strategy. The purpose of personalised care is to empower people to lead the lives they want to live. Personalised care starts with a conversation with people about what matters to them. It builds on what people can do, as well as addressing their health needs. Including new ways of working and delivering care, emphasising that we need to make effective use of the full range of our people’s skills and experience to deliver the best possible patient care. So we want to know What Matters to You and that you will share our values and join us on this very important journey.
Our overall scores were better than average in eight of nine themes and level in one - the best overall results for a community, mental health and learning disabilities Trust in the south west and first equal amongst all sector NHS
Our Staff Survey results showed people at our Trust feel they are engaged, part of a team and work for a compassionate and inclusive organisation.
The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.
Please refer to the Additional Information attachment before submitting your application.
Person specification
Qualifications
Essential criteria
- Previous work experience in care industry
Desirable criteria
- NVQ 2 or care certificate in progress
lenght and nature of experience
Essential criteria
- current occupation and historical evidence
- Record keeping and data protection
Desirable criteria
- IT skills
- Experience of working in health industry or fields
professional specialist knowledge
Essential criteria
- good standard of education and recent training
Desirable criteria
- clinical knowledge and understanding the Out Patient service
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Karen Fender
- Job title
- Senior Sister Stroud and Vale OPD
- Email address
- [email protected]
- Telephone number
- 0300 4218874
- Additional information
none
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