Skip to main content
Please wait, loading

Job summary

Main area
Nursing and Quality
Band 7
Part Time 22.5 hours per week
Job ref
NHS Herts Valleys Clinical Commissioning Group
Employer type
the Forum
Hemel Hempstead
£37,570 - £43,772 per annum pro rata
15/12/2019 23:59
Interview date

Employer heading

NHS Herts Valleys Clinical Commissioning Group logo

Complex Case Manager (NCA)

Band 7

Here at Herts Valleys CCG we’re passionate about people. Working with our partners to help our people to stay well and get good health services when they need them is at the heart of everything we do.

It’s an exciting time for us. We’re an evolving organisation with a lot to do if we are to deliver our clinical strategy for west Hertfordshire in the next 5-7 years. And we’re looking for people who enjoy working in a fast-paced, vibrant environment that can help us achieve this.

So if you share our passion for people and want to make a positive change to their health and health services then we want to hear from you.

We can offer you a good working environment in a modern office building with an on-site restaurant along with a generous holiday entitlement and NHS pension scheme.


Herts Valleys Clinical Commissioning Group is looking to recruit a Complex Case Manager to work alongside the planned and primary care team as part of the system resilience and quality improvement team to support the assessment of patients accessing the non commissioned activity pathway.

Reporting to the Deputy Head of Resilience & Quality Improvement, you will case manage a group of patients accessing the NCA pathways. Supporting the CCG to ensure that patients have clear treatment goals in place and that these are monitored and reviewed regularly.

Successful candidate will be expected to travel widely to specialist care areas as well as support patient flow  out of acute hospitals .

We are looking for a candidate with a clinical qualification (NMC, Allied Health Professionals) and with neurological rehabilitation or system resilience / complex discharge experience.

The successful candidate will be a confident communicators who are able to act on their own initiative and work closely with senior managers in the CCG.
You will have up to date clinical knowledge and understand the role of the clinical commissioning group and integration with social care and other providers.

This is an exciting opportunity for the right individual to join the Nursing and Quality directorate.

In return Herts Valleys CCG can offer a supportive environment with opportunities to develop within your role whilst maintaining a positive work life balance. 

In addition to the basic salary, this post attracts a High Cost Area Supplement of 5% of basic salary subject to a minimum payment of £942 and a maximum payment of £1632 per annum (pro rata where applicable).

Happy to Talk Flexible WorkingApprenticeships logoNo smoking policyPositive about disabled peopleInvestors in People: GoldStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Mindful employer.  Being positive about mental health.Age positive

Applicant requirements

You must have appropriate UK professional registration.

Applications from job seekers who require Tier 2 sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, non-EEA candidates may not be appointed to a post if a suitably qualified, experienced and skilled EU/EEA candidate is available to take up the post as the employing body is unlikely, in these circumstances, to satisfy the resident labour market test. UK Visas and Immigration (UKVI) requires employers to complete this test to show that no suitably qualified EEA or EU worker can fill the post. For further information please visit the UKVI website. From 6 April 2017, Tier 2 skilled worker applicants, applying for entry clearance into the UK, must present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) will also be subject to this requirement. Guidance can be found here Criminal Records Checks for Overseas Applicants.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

To print a document or save it to your computer, please click with your right mouse button on the document title and select "Save Target As...". You can then save the document in a suitable place on your computer ready to print it out. Clicking with the left mouse button will open the document in a new window (if your web browser can do so).

Apply online now

Further details / informal visits contact

If you wish to discuss any aspect of the role or organisation please contact  Tracy O Sullivan 07769 284916 informal discussions are welcomed