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Job summary

Main area
Crisis Team Clinical Team Manager
Grade
Band 7
Contract
Permanent: Secondment Opportunities also available
Hours
Full time - 37.5 hours per week (Contribution to occasional Evening/ Weekend/BH hours)
Job ref
455-CANDI-872-A
Employer
Camden and Islington NHS Foundation Trust
Employer type
NHS
Site
Highgate Mental Health Centre
Town
London
Salary
£51,488 - £57,802 per annum incl of HCAS
Salary period
Yearly
Closing
09/05/2024 23:59

Employer heading

Camden and Islington NHS Foundation Trust logo

Senior Clinician - Crisis Single Point of Access

Band 7

Job overview

The Camden and Islington Crisis Single Point of Access which is currently based at Highgate Mental Health Centre requires  a  dynamic and experienced CRT clinician to support and lead this service. This is an opportunity to be part of a great crisis management team and have experience of leading clinically and operationally in a cross borough service.

Using your clinical experience you get to support and coach staff and deliver your vision of a service that offers safe, effective and responsive triaging  which enables our service users in getting the right support, advice and signposting.

This is an exciting opportunity for someone who is interested in playing a significant role as part of a leadership team in the support and expansion of a Crisis Single Point of Access service for the North London Mental Health Partnership.

Main duties of the job

Leading and managing a busy Crisis Single Point of Access. Working with the other Crisis Team Managers to ensure the service is innovative and of a high quality which have  service users best interests at its heart.

The post holder will lead on governance and audit within the team, ensuring that team members are supported and developed to their potential and that new team members are comprehensively inducted and successfully integrated into the team.

The post holder will oversee the day to day running of the service and the service capacity. They will ensure staff are supported in triaging referrals and be responsive to escalations with complex referrals and decision making.  The post holder will coach staff in providing support to service users with complex mental health problems in line with best practice and service objectives.

Working for our organisation

Camden and Islington NHS Foundation Trust (C&I) provides high quality, safe and innovative mental health care to our patients in the community, in their homes or in hospital. We provide services for adults of working age, adults with learning difficulties, and older people in the London area. We currently deliver the majority of our care to residents in the London Boroughs of Camden and Islington.

Detailed job description and main responsibilities

To take operational day to day management responsibility at team level using performance management systems to ensure the effective delivery of activity

Work with the Operational Service Manager and be responsible for delivering governance within the team. This  may include contributing to the writing of policy and procedure documents relating to clinical practice.

To establish effective risk management processes and ensure that delegated  local health and fire safety responsibilities are met as required by statute, regulation, legal obligation and trust policies.

Work with the Operational Service Manager to ensure that staff are compliant with systems and processes to protect young children and vulnerable adults. Undertaking safeguarding investigations in accordance with policy.

To ensure that practices are in place that assess, determine and support Learning and Development, clinical supervision, managerial supervision and IPR processes.

To identify training needs in conjunction with the local workforce plan

To review referrals to the team on a regular basis, ensuring that allocation of new cases occurs in line with team policy.

 Recognising service users as individuals will foster collaborative working with other agencies both in investigations and in joint working; agreeing the best approach to meeting individuals’ mental health, physical health, and recovery, social, spiritual and recreational care needs.

To deliver the service within existing budget, attending joint meetings with management accountants on a regular basis, taking remedial actions should  pressures be identified.

To respond to complaints or other concerns as they arise and in accordance with trust policy, and in conjunction with the Operational Services Manager.

Deputise for the Operational Services Manager when required to do so; dealing with situations that may arise during that time.

To oversee the provision of  clinical practice within the MDT to ensure clinical staff maintain accurate and up to date records.

Undertaking development work including audit.

To ensure that the physical health care needs of service users is assessed by team members 

Ensuring the clinical environment  are compliant with Trust Infection Control protocols and procedures.

To follow trust policy in promptly reporting all accidents and incidents. 
Undertaking investigations when called upon to do so or nominating / supervising relevant others in this role.

Person specification

Education & Qualifications

Essential criteria
  • Professional Qualification (RMN, OT, SW, other) with current professional registration with relevant body.

Experience & skills

Essential criteria
  • Demonstrate recent substantial experience of working in an acute mental health service , and evidence of leadership
Desirable criteria
  • Experience of working in a crisis resolution team and/or Crisis Single Point of Access

Abilities

Essential criteria
  • Able to provide strong leadership for the team and promote good team working

Employer certification / accreditation badges

NHS Pastoral Care Quality AwardVeteran AwareNo smoking policyJob share policyImproving working livesCare quality commission - GoodArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.Disability confident employerStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Step into health

Applicant requirements

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Shilpa Nairi
Job title
Operational Service Manager
Email address
[email protected]
Telephone number
07917559036