Job summary
- Main area
- Community
- Grade
- NHS AfC: Band 8b
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 196-NM11520
- Employer
- Guy's and St Thomas' NHS Foundation Trust
- Employer type
- NHS
- Site
- Elmcourt Health Centre
- Town
- London
- Salary
- £66,718 - £76,271 P.A inc HCA
- Salary period
- Yearly
- Closing
- 05/05/2024 23:59
- Interview date
- 20/05/2024
Employer heading
Service Lead - @home Service
NHS AfC: Band 8b
Guy’s and St Thomas’ is among the UK’s busiest and most successful NHS foundation trusts. We provide a full range of hospital and community services for people in south London and as well as specialist care for patients from further afield including cancer, renal, orthopaedic, respiratory and cardiovascular services.
Guy’s is home to the largest dental school in Europe and a £160 million Cancer Centre opened in 2016. As part of our commitment to provide care closer to home, in 2017 we also opened a cancer centre and a kidney treatment centre at Queen Mary’s Hospital in Sidcup. St Thomas’ has one of the largest critical care units in the UK and one of the busiest emergency departments in London. It is also home to Evelina London Children’s Hospital.
Evelina London cares for local children in Lambeth and Southwark and provides specialist services across south east England including cardiac, renal and critical care services. We lead a number of specialist service networks aiming to ensure children are treated locally where possible, but have access to specialist expertise when they need it. Our community services include health visiting, school nursing and support for families of children with long-term conditions.
Our adult community services teams deliver care at the heart of the local communities we serve, working in partnership with GPs, local authorities and other healthcare and voluntary sector organisations. Working with our partners in Lambeth and Southwark, we are focusing on new ways of working to improve care for local patients.
In February 2021 the Royal Brompton and Harefield joined Guy’s and St Thomas’ NHS Foundation Trust, bringing together world-leading expertise in the care and research of heart and lung disease. Our merger provides a once in a generation opportunity to build a lasting, world-renowned heart and lung centre, providing the highest quality care for patients and conducting world-leading research.
We have a reputation for clinical excellence and high quality teaching and research. We are part of King’s Health Partners, one of eight accredited UK academic health sciences centres. In partnership with King’s College London we have dedicated clinical research facilities including an MHRA accredited Phase I clinical trials unit.
Patients are at the heart of everything we do and we pride ourselves on ensuring the best possible patient experience as well as safe, high quality care. We are proud to have one of the lowest mortality rates in the NHS. Following a comprehensive Care Quality Commission (CQC) inspection in 2019 we maintained our overall rating of ‘good’. Our adult community services achieved a rating of ‘outstanding’.
The commitment of our 23,500 staff is key to our success. We are one of the largest local employers and we aim to develop and support all our staff so they are able to deliver high quality, safe and efficient care. The 2019 NHS staff survey results show that we have one of the most engaged and motivated workforces in the NHS. We know this has a positive impact on the care provided to our patients.
We have one of the most ambitious capital investment programmes anywhere in the NHS.
Job overview
An exciting opportunity has arisen for a senior clinician to join the Integrated Local Services (ILS) directorate as Service Lead for the @home service. The Service Lead will provide the clinical leadership for the service, working closely with the wider service management team with the full support of the directorate management team.
The role covers several high-profile established multi-disciplinary specialties and supports transformation work including virtual ward expansion, outpatient clinic services, and contribution to the development and delivery of the SE London core offer requirements across our portfolio of services. The postholder will also have opportunities to lead on Trust-wide improvement projects, engage with our local commissioners, maintain strong health and social care partnerships with Lambeth Together and Partnership Southwark.
To deliver in this role, you will need experience of working within multi-professional teams and collaborative working with internal and external stakeholders. You will have a strong proven track record of inclusive leadership and staff management. You will have a proven history of clinical leadership experience and will demonstrate a high level of organisational skills to facilitate delivery of planned work and unplanned/unpredictable requirements associated with the role. We encourage applicants from all backgrounds.
Closing: 05/05/2024 at Midnight
Interview: 20/05/2024
Main duties of the job
- To provide the Clinical Service Leadership for the @Home service, including contributing to work on our Urgent Community Response provision and our work on virtual ward expansion, supported by the Directorate Management Team.
- The Service Lead will hold the Service Management Team to account for delivery against their personal and the service’s objectives through regular performance review meetings
- The Service Lead will ensuring effective action is taken where performance falls below, or is at risk of falling below expected levels, by setting remedial plans with the service manager and clinicians and appropriately challenging any failure of these plans to deliver improvements.
- To professionally lead nursing services and provide coaching and support to develop staff.
- To ensure effective clinical practice and the highest of professional standards from the clinical and professional workforce.
- To lead a culture of professional accountability and responsibility to patients, ensuring that staff learns from complaints and clinical incidents.
- To ensure that robust personal and clinical supervisory processes are in place and recorded appropriately.
Clinical work
- The postholder will maintain a senior clinical role in the service with a focus on patient-facing care and support for the MDT. This will be formalised via a job plan on appointment which will be reviewed annually.
Working for our organisation
Guy’s and St Thomas’ NHS Foundation Trust comprises five of the UK’s best known hospitals – Guy’s, St Thomas’, Evelina London Children’s Hospital, Royal Brompton and Harefield – as well as community services in Lambeth and Southwark, all with a long history of high quality care, clinical excellence, research and innovation.
We are among the UK’s busiest, most successful foundation trusts. We provide specialist care for patients including heart and lung, cancer and renal services as well as a full range of local hospital and community services for people in Lambeth and Southwark.
We have a long tradition of clinical and scientific achievement and – as part of King’s Health Partners – we are one of England’s eight academic health sciences centres, bringing together world-class clinical services, teaching and research.
We have around 22,700 staff, making us one of the largest NHS Trusts in the country and one of the biggest employers locally. We aim to reflect the diversity of the communities we serve and continue to develop new and existing partnerships with local people, patients, and neighbouring NHS organisations, local authorities and charitable bodies and GPs.
We strive to recruit and retain the best staff as the dedication and skills of our employees lie at the heart of our organisation and ensure that our services are of the highest quality, safe and focused on our patients
Detailed job description and main responsibilities
An exciting opportunity has arisen for a senior clinician to join the Integrated Local Services (ILS) directorate as Service Lead for the @home service. The Service Lead will provide the clinical leadership for the service, working closely with the wider service management team with the full support of the directorate management team.
The multi-disciplinary @Home service offers acute clinical care at home that would otherwise be carried out in the hospital including the Urgent Community Response 2-hour crisis response, as well as all same day/next day intermediate care urgent response interventions. This may include health and social care involvement to ensure patients remain safe in their home environment or facilitate discharge from hospital. The service provides step-down care for people being discharged from our local hospitals (including GSTT and KCH sites) and step-up care for patients in their own homes. The service operates from 8am-11pm, 7 days per week, and is a key component of the organisation’s provision of services that fall under the definition of ‘virtual ward’. The service lead is supported by a wider management team which includes the service manager, medical lead and AHP lead.
Within the Integrated and Specialist Medicine Clinical Group and the wider Trust there are established Service Lead networks, and the postholder will be supported to access the many professional development opportunities in the organisation.
The role covers several high-profile established multi-disciplinary specialties and supports transformation work including virtual ward expansion, outpatient clinic services, and contribution to the development and delivery of the SE London core offer requirements across our portfolio of services. The postholder will also have opportunities to lead on Trust-wide improvement projects, engage with our local commissioners, maintain strong health and social care partnerships with Lambeth Together and Partnership Southwark. We are also looking forward to the opportunities associated with the implementation of our new Trust-wide electronic health record later this year, including enhancing our ability to take a data-driven approach to delivery of the care we provide.
To deliver in this role, you will need experience of working within multi-professional teams and collaborative working with internal and external stakeholders. You will have a strong proven track record of inclusive leadership and staff management. You will have a proven history of clinical leadership experience and will demonstrate a high level of organisational skills to facilitate delivery of planned work and unplanned/unpredictable requirements associated with the role.
If you believe you have the skills, enthusiasm, and ambition to join our team we would love to hear from you. We encourage applicants from all backgrounds.
Person specification
Qualifications
Essential criteria
- Registered Nurse/Registered Allied Professional
- Masters Level Qualification in Relevant Clinical Area
- Proven track record of developing nursing practice
- Evidence of training in first line leadership and management i.e. managing sickness and disciplinary
Desirable criteria
- Completed a Recognised Management Qualifications
Skills/Knowledge
Essential criteria
- Well developed leadership and influencing skills with the ability to enthuse, motivate and involve individuals and teams, and have them understand the Trust’s and your performance expectations.
- Ability to rapidly synthesise and analyse complex information and present options, appraisals, recommendations and reports
- Able to demonstrate tact and sensitivity with staff, colleagues and the public
- Sound knowledge of relevant National Service Frameworks, guidelines, strategies and initiatives and the ability to appraise, interpret and implement in practice
- The ability to implement sound performance and reporting mechanisms for service activity, quality and outcomes and recognise and respond early to variances
- Skilled in word processing, spreadsheets email, databases and using the internet.
Desirable criteria
- A clear understanding of the changing NHS environment.
Previous Experience & Additional Information
Essential criteria
- Substantial post qualification senior clinician experience within the community setting and as part of a multi-disciplinary team
- Demonstrable previous success in leading and delivering change and performance by engaging clinical teams in strategic direction and delivery plans, establishing clear work priorities with them, delegating effectively, ensuring a capability to deliver, monitoring performance and giving feedback.
- Proven ability to analyse complex problems and to develop and successfully implement practical and workable solutions to address them.
- Ability to think and plan strategically, tactically and creatively, and to prioritise work programs in the face of competing demands.
- Knowledge and ability to implement principles of clinical governance including audit, risk management, supervision, clinical effectiveness, continuing professional development, quality standards and outcomes.
- Experience of managing and configuring budgets and the skills to monitor, assess and act on financial information.
- Ability to collaborate constructively with internal and external partners to create the conditions for successful partnership working.
Employer certification / accreditation badges
Applicant requirements
You must have appropriate UK professional registration.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Adam Fitzgerald
- Job title
- Head of Nursing - Integrated Local Services
- Email address
- [email protected]
- Telephone number
- 07918338743
- Additional information
For more information on this opportunity, please contact Adam Fitzgerald ([email protected]). Informal visits are encouraged
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