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Job summary

Main area
Community Nursing
Grade
NHS AfC: Band 8a
Contract
Permanent
Hours
Full time - 37.5 hours per week (The post holder will be expected to flexible in terms of working hours to include out of hours and weekend working to ensure provision of senior support for all services within the directorate.)
Job ref
409-S6177658
Employer
Mersey and West Lancashire Teaching Hospitals NHS Trust
Employer type
NHS
Site
Horton Lodge St. Helens Hospital
Town
St. helens
Salary
£50,952 - £57,349 per annum
Salary period
Yearly
Closing
10/05/2024 23:59

Employer heading

Mersey and West Lancashire Teaching Hospitals NHS Trust logo

Community Lead Nurse

NHS AfC: Band 8a

Job overview

An exciting opportunity has arisen within the Clinical Support Services & Community Division for a highly motivated individual who is ready to take the next step in their career as a Lead Nurse within the Community Nursing Directorate.

The successful candidate will work with a range of Community Nursing Services, including, but not exhaustive of District Nurses, Phlebotomist, IV Therapies and community Cardiac Services, based across the St Helens footprint and will be responsible for leading and delivery of safe and effective patient care.

The post holder must be an experienced Community Nurse, with detailed knowledge and skills to act as a positive role model through the provision of effective professional leadership and demonstration of competent, accountable clinical practice whilst undertaking the operational management and strategic development of dynamic patient centred services with a particular focus on high standards of safe, quality care.

The Community Nursing Directorate sits right at the heart of service delivery. We tread the delicate and vitally important space between the hospital and patients’ homes. Our teams work across all manner of clinical pathways with a focus on providing compassionate, patient focussed care.

This directorate is full of energy, with lots of activity that needs a leader who is creative, flexible, compassionate, motivated and inspiring to help us deliver consistent excellent standards of care.

Main duties of the job

The post holder must be an experienced Community Nurse with detailed knowledge and skills to act as a positive role model through the provision of effective professional leadership and demonstration of competent, accountable clinical practice whilst undertaking the operational management and strategic development of the service.

Actively support the Division in the provision of high quality, modern, dynamic, and patient centred services through day to day visible, accessible, and authoritative leadership within the clinical setting.

Be responsible for optimising patient flow and access through the area and work collaboratively with the Head of Nursing (HON) to ensure clinical and service effectiveness to prevent delays.

Ensure the delivery of patient care is of the highest standard and patients and their families are treated with privacy and respect.

Ensure that the environment meets appropriate standards for high quality care within the Community setting and supports the delivery of high standards of infection control practice.

In collaboration with the HON consistently develop the service in line with national best practice and to contribute to the development and delivery of the Trusts corporate strategic direction.

The post holder will be expected to flexible in terms of working hours to include out of hours and weekend working to ensure provision of senior support for all services within the directorate.

Working for our organisation

The Secretary of State has approved the partnership between St Helens & Knowsley and Southport & Ormskirk Hospitals.

From 1st July we have come together as a single organisation under the name Mersey & West Lancashire Teaching Hospitals NHS Trust.

The Trust delivers acute hospital care, intermediate care, community, and primary care services to a population of over 600,000 people with a combined workforce of around 9000 dedicated and skilled staff from 17 locations including Whiston, Southport & Formby, St Helens, Ormskirk and Newton hospitals.

The Trust provides regional services for burns, plastic surgery and spinal injuries to more than 4 million people across Mersey and West Lancashire, Cheshire, the Isle of Man and North Wales.

Our Vision is to deliver 5 Star Patient Care:

  • CARE that is evidence based, high quality and compassionate
  • ​​​​​​SAFETY that is of the highest standards
  • COMMUNICATION that is open, inclusive and respectful
  • SYSTEMS that are efficient, patient centred and reliable
  • PATHWAYS that are best practice and embedded, but also respect the individual needs of patients

Our achievements include:

  • Trust rated Outstanding by CQC Inspection August 2018
  • Top 100 places to work in the NHS (NHS Employers & Health Service Journal)
  • Awarded National Preceptorship Accreditation (2023) for our Nursing & AHP Preceptorship Programme

Please see our Wellbeing & Benefits booklet for more information on our staff benefits. Accessible version available upon request.

Detailed job description and main responsibilities

CLINICAL & PROFESSIONAL RESPONSIBILITIES

  • Maintain Professional Registratior.
  • Adhere to relevant NMC Code of Practic
  • Act as a role model by demonstrating leadership and expertise, and by maintaining credibility within the care group, the wider health care community, and external agencies, ensuring a positive image of the Trust is maintained.
  • Maintain high visibility in the clinical areas and be aware of current issues through undertaking activities such as clinical practice or observations of care. Develop a work programme that enables designated clinical time based on the unit.

QUALITY

  • Ensure effective measurements are in place to promote a safe environment for patients, carers and staff.
  • Ensure there is a robust system in place to ensure lessons are learnt with subsequent changes in practice when highlighted through incidents, complaints, and claims both trust wide and within the Community Services.
  • Ensure national guidance is implemented in a timely and appropriate way, i.e., CQC standards, policies and guidelines and systems and processes are in place to prepare for and monitor external assessment, accreditation, and regulatory inspections.
  • Provide patient safety and governance reports for the care group and trust committees, collating key quality indicators to support assurance mechanisms to demonstrate compliance with key standards and to escalate where improvements need to be made.
  • Ensure all senior nurses participate in monthly nursing audits, ensuring that action plans are implemented within agreed time frames.  
  • Ensure that the Community Division has systems in place to identify, report and manage risk which involves taking action and monitoring work areas in accordance with Health and Safety legislation and guidance from the National Patient Safety Agency.
  • Undertake Clinical Risk Assessments as appropriate and discuss with the HON and Directorate Manager.
  • To ensure systems are in place for assessing and prioritising the purchasing of medical devices and ensuring staff are appropriately trained in their use. Work with the divisional management team in the procurement, implementation and decontamination of medical equipment. Ensure systems are in place for training and recording competency in the use of new devices.
  • To ensure that there are high standards of documentation and care planning in all areas of practice. Ensuring there are regular reviews of all documentation, and focused action plans are produced when areas of concern are identified.
  • Lead and coordinate staffing response to a major incident.
  • Oversee trials of new equipment and ensure appropriate legislation and safety measures are adhered.

Patient Experience

  • To ensure that there are systems in place to capture and act upon information related to the patient experience.
  • Promote patient centred service delivery by providing visible and accessible senior professional presence to which staff, patients and their carers can turn to for assistance.
  • Maintaining effective channels to obtain views and concerns of service users and to take action as appropriate where in use produce weekly reports derived from Patient Experience Audit.
  • Ensuring that the patient experience remains the focal point for service improvement within the Directorate.
  • Establish effective relationships with PALS and the complaints team encouraging the staff in the proactive resolution of concerns. Ensure that actions arising from patient feedback are progressed

Clinical Effectiveness

  • Implement strategies to ensure clinical care within the Directorate complies where appropriate with National Standards for care such as are contained in the Essence of Care, Our NHS our Future (Lord Darzi recommendations) and National Service Frameworks.
  • To ensure the implementation of national, local and Trust standards of best practice and quality and monitor performance against these that informs the corporate performance review programme. and is utilised to improve the effectiveness of clinical practice and service delivery.
  • Support the Involvement and delivery of local and national clinical audits.

LINE MANAGEMENT/SUPERVISORY RESPONSIBILITIES

  • Provide leadership on making changes and improvements in quality of care and development of clinical teams, ensuring that plans are implemented by monitoring and reporting on the impact of change.  
  • Provide advice and guidance on plans to encourage patient and public involvement activities in clinical areas, monitoring activity, and making recommendations for improvements.
  • Develop and maintain systems and processes to ensure that work is appropriately prioritised and allocated, and that effective supervision is in place to support staff.
  • Develop and maintain systems and processes to ensure that staff appraisal is in place for all staff in the service.
  • Ensure that recruitment, staff induction and orientation, and mandatory training take place according to Trust policy.
  • Support the Directorate by the effective use of resources, e.g., staff, budget, premises, equipment, supplies and materials.
  • Develop and maintain systems and processes to promote, monitor and maintain a healthy, safe, and secure working environment, ensuring compliance with legal and regulatory requirements, maintaining accurate documentation and reporting any concerns.

FINANCIAL RESPONSIBILITY

  • In Liaison with Finance department actively seek solutions to improve cost efficience.
  • To contribute to the development of robust financial management systems. To ensure processes are in place to optimally utilise the Community Care Group resources.
  • Meeting annual financial targets including Cash Releasing Efficiency Savings.
  • Ensure business risk evaluation of all service developments.
  • To be accountable for the cost effective and efficient use of resources, ensuring that all senior staff are trained in resource management strategies.
  • Monitor agency and temporary staffing usage justifying against vacancies and staff absence (maternity, sickness etc).
  • Ensure all staff make efficient and effective use of financial and other resources.

RESEARCH & AUDIT

  • Take an active role in the co-ordination and development of research and audit programmes within the nursing arena and apply the outcomes to improve patient care and service delivery.
  • Instigate and implement new innovations within nursing and develop these in collaboration with the nursing staff and team.

For further information please refer to the  Job Description and Person Specification for the role. 

Person specification

Qualifications

Essential criteria
  • Qualified Registered Nurse with current registration and revalidation
  • Educated to degree level or equivalent qualification and/or equivalent experience
  • Management qualification or equivalent qualification and/or equivalent experience
  • Post registration Community Nursing and/or equivalent experience
  • Continuous professional development evidence

Knowledge

Essential criteria
  • Experience as a clinical manager, with responsibility for clinical quality and people management.
  • Knowledge and understanding of governance arrangements and standards within the NHS
  • Understanding and appreciation of diversity
  • Proven management and leadership experience
  • Experience in proactive risk management
  • Experience in managing concerns and complaints

Skills

Essential criteria
  • A high level of communication skills, to include but not exclusively, mediation, negotiation, consultation, facilitation, presentation, training and coaching skills using well developed interpersonal skills to influence, inform, reconcile differences and resolve conflicts.
  • Solve difficult problems, using a solution focused approach demonstrating competent persuasive and influencing skills
  • Analyse data and information, including preparing responses to issues, weighing risks and forming judgements often within tight timescales.
  • IT literate and able to use standard office software and bespoke systems
  • Cope with competing priorities and a demanding workload
  • Work in an environment with frequent interruptions, and within stressful, unpredictable situations including responding to and solving urgent and emergency situations day to day.
  • Evidence of ability to manage change effectively
Desirable criteria
  • Demonstrate competent project management skills

Other

Essential criteria
  • Ability to deal with contentious issues in a professional manner
  • Excellent Role Model

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyJob share policyAge positiveDisability confident leaderHSJ Best places to workMindful employer.  Being positive about mental health.Care quality commission - OutstandingStep into healthDefence Employer Recognition Scheme (ERS) - Gold

Applicant requirements

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Sandra Ryan
Job title
Directorate manager
Email address
[email protected]
Telephone number
0151 290 4806