Job summary
Employer heading
Senior Health Care Assistant - Dermatology
NHS AfC: Band 3
At NNUH it is our privilege to provide healthcare to over one million people across Norfolk and surrounding areas. Our vision is to ‘provide the best care for every patient’, and if this inspires you and you share our values, we really want you to join our team.
NNUH is currently the busiest Trauma Unit in the East of England caring for almost 850 trauma patients annually many with complex care needs. We are enhancing our urgent and emergency care specialist services for patients with significant injuries as a result of trauma and have an ambition to become a Major Trauma Centre.
Our values support our vision and guide the behaviour of everything we do, these are:
People-focused
We look after the needs of our patients, carers and colleagues, to provide a safe and caring experience for all.
Respect
We act with care, compassion and kindness and value others’ diverse needs.
Integrity
We take an honest, open and ethical approach to everything we do.
Dedication
We work as one team and support each other to maintain the highest professional standards.
Excellence
We continuously learn and improve to achieve the best outcomes for our patients and our hospital.
Wish you were here? So do we.
We want all our staff to achieve a balance between work and personal life and understand how important flexible working can be. We welcome applications on a full or part time basis, various shift patterns and hybrid working, where roles allow.
At the Norfolk and Norwich University Hospitals NHS Foundation Trust (NNUH), we know the benefits diversity can bring to our organisation such as creativity, innovation and compassion. All of which have a direct impact towards our staff and patient experience. We are committed to being a Hospital for All – being equitable and inclusive, and a place where all feel a sense of belonging. We therefore particularly encourage and welcome applications from candidates who are underrepresented in NNUH’s workforce. These include people from Black, Asian, and Minority Ethnic backgrounds, people with diverse abilities and people within the LGBT+ community.
Job overview
Dermatology Out-patients is a friendly dynamic team, we provide general, surgical and nurse-led clinics across multiple sites. This post would predominantly be based at Norfolk & Norwich Hospital, though there may be a future expectation for occasional working in other sites where dermatology operates clinics. We have a nurse led clinic service at Cromer Hospital and there may occasionally be a need for ad-hoc shifts at Cromer.
Previous Senior HCA experience/ surgical experience would be advantageous, however full training would be given to the most suitable candidate who demonstrates a passion for dermatology nursing.
As part of the Senior HCA role, you will also gain competence in working in Mohs surgery, this role is heavily surgery lead.
Clinics and services run Mon-Sun 07:00-18:15. No night working is currently required.
Current available hours:
34 hours, however we will have more available hours soon.
Main duties of the job
Dermatology is a vast specialty concerned with the diagnosis and treatment of skin disorders. At the Norfolk & Norwich Hospital we are fortunate to have a large dermatology department with a highly motivated medical and nursing team offering a large number of dermatological treatments. We have both surgical and general clinics where Senior HCA’s can work with medical colleagues.
Any Senior HCA looking to join our team would be supported and developed to achieve our HCA/Mohs competencies.
- Busy, Friendly and Supportive department
- A variety of different clinics
- Day Surgery running daily alongside general clinics. With the opportunity to flex between surgical and general clinics
To support the delivery of a high quality, safe and compassionate healthcare service, all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate NNUH’s ‘PRIDE’ values of People focused, Respect, Integrity, Dedication and Excellence and demonstrate behaviours that support and encourage an inclusive culture.
Working for our organisation
Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!
The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.
We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity
We can offer you the full range of NHS benefits/discounts and in addition:
- Flexible working hours
- Fast Track Staff Physiotherapy Service
- Multi Faith prayer room
- Discounted gym memberships
- Excellent pension scheme and annual leave entitlement
- Wagestream - access up to 40% of your pay as you earn it
- Free Park & Ride service direct to NNUH site
- Free 24-hours confidential counselling support
- On-site Nursery
- On-site cafes offering staff discounts
- Support in career development
- Flexible staff bank
- Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics
Detailed job description and main responsibilities
- To accurately and promptly carry out the instructions of the Registered Nurse who is professionally accountable for the delivery of care.
- To carry out duties as specified in within the Trust’s Approved Core Task List for Health Care Assistants qualified to NVQ Level 3 in Care/Health and Social Care.
- To report to registered staff any patient that gives cause for concern or any observed changes in a patient’s clinical condition
- To report all care that has been given to patients within the team to a Registered Nurse.
- To accurately document all care delivered to patients, countersigned by a Registered Nurse maintaining confidentiality at all times.
- To respond appropriately to clinical emergencies to ensure the patient receives appropriate care. be aware of role in emergency situations
- To be aware of and adhere to all Trust policies / procedures / nursing guidelines when undertaking any activities.
- To make patients welcome to the clinical area and participate in the admission process under the supervision of registered staff.
- Provide and deliver a high standard of individualised personal nursing care in accordance with essence of care standards.
- To keep the clinical area clean and tidy maintaining a safe environment
- To welcome patients, visitors and relatives to the clinical area, providing assistance, support and information where required. Being aware of barriers to effective communication.
- To answer the telephone when necessary in a polite courteous manner and pass on enquiries to the Registered Nurse.
- Communicate effectively within the nursing team, multi-disciplinary team and other departments to ensure that patient care is well planned and coordinated.
- To contribute to the handover of the care of patients within the team under the direct supervision of a Registered Nurse maintaining confidentiality at all times.
Please see the attached job description for full details.
Person specification
Qualifications
Essential criteria
- City and Guilds NVQ Level 3 in Care/Health and Social Care or equivalent experience.
Experience
Essential criteria
- Some previous experience in a nursing/Care Assistant role
Skills
Essential criteria
- Good organisational skills
- Basic I.T. and computer skills
- Good interpersonal and communication skills
Attitude, aptitude
Essential criteria
- Effective role model, demonstrating NNUH’s PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Lucy Burrows
- Job title
- Department Manager
- Email address
- [email protected]
- Telephone number
- 01603 647885
- Additional information
Or
Senior Nurse: 01603 646763
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