Job overview

·        The Community Team Manager role is responsible for the operational management of a range of aspects of service delivery within the team and for clinical/managerial supervision of professional staff according to the trust values.

·        To ensure safe caring, responsive, high-quality service is provided to service users, their families and carers within the clinical environment by ensuring compliance with Statutory and Regulatory requirements and Trust Policies, pathways, standard operating procedures and protocols.

·        They will allocate work accordingly within the team to ensure effective and efficient use of resources to ensure service users and carers needs are met and monitor the team’s contribution and performance to the overall objectives of the Trust.

·        The Community Team Manager will provide professional governance and leadership within their area.

·        They may hold a small service user caseload within the role.

Main duties of the job

·        Responsible for the operational management of the service delivery within the service.

·        Provide visible leadership

·        Be accessible for staff, service users, families and carers and act as a point of clinical expertise

·        Having oversight of training and training needs.

·        Delivering regular and effective supervision

·        Allocating new caseloads, ensuring resources are used efficiently.

·        Maintaining safe staffing levels, including effective recruitment.

·        Completing audits and completing subsequent actions.

·        Sharing learning in forums.

·        Undertake investigations as delegated.

·        Working as part of the MDT and contributing to MDT discussions.

·        Attending leadership meetings.

·        Managing absence and performance within the team.

Working for our organisation

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.

Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.

Why Norfolk and Suffolk? The people here are warm and welcoming, you’ll never be far from the beautiful coastline or Broads National Park. We’re an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.