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Job summary

Main area
Access and Medicine
Grade
Band 2
Contract
Permanent
Hours
  • Full time
  • Part time
37.5 hours per week
Job ref
384-HCSW-Access&Medicine
Employer
Royal Surrey NHS Foundation Trust
Employer type
NHS
Site
Royal Surrey Hospital
Town
Guildford
Salary
£25,427 Pro Rata Per Annum inc. HCAS
Salary period
Yearly
Closing
13/07/2025 23:59
Interview date
22/07/2025

Employer heading

Royal Surrey NHS Foundation Trust logo

Healthcare Support Worker

Band 2

Job overview

We’re looking for individuals with or without health and care experience join our Royal Surrey family in a fast paced, multidisciplinary hospital environment, with opportunities in:

•    Aging and Health
•    Stroke Services
•    Accident and Emergency
•    Same Day Emergency Care
•    Cardiology
•    Gastroenterology
•    Respiratory Services

No experience? No problem. We’ll teach you everything you need to know. To us, it’s more important that you’re a caring and kind person with a genuine desire to help and support patients and their families. If this sounds like you, then you already have the attributes that make a great healthcare support worker.


Right from the time you join us, you’ll have access to learning, development and training opportunities. As you progress in your NHS career you’ll acquire the knowledge, skills and confidence you need to provide safe and compassionate patient care.


Here at the Royal Surrey NHS Foundation Trust, we take pride in being a leading provider of NHS services in Surrey, committed to delivering high-quality patient care and supporting our staff to fulfil their true potential and ensuring patients receive expert, responsive care across a broad range of specialist services.

Please note this role does not meet the UKVI requirements for sponsorship.

Shift patterns include long days and night shifts on a 24/7, 365-day basis, including bank holidays and weekends.

 

Main duties of the job

As a Healthcare Assistant/Healthcare Support Worker, your day-to-day responsibilities will include:

  • Supporting patients across specialist areas, including Cardiology, Gastroenterology, Respiratory, Stroke, Emergency, and Same Day Care services.
  • Assisting with daily activities, including personal hygiene, mobility, and nutritional support. 
  • Supporting clinical teams by collecting samples, conducting swabs, and monitoring fluid intake/output. 
  • Observing and recording vital signs (e.g., temperature, pulse, blood pressure, oxygen saturation).
  • Helping patients undergoing cardiac monitoring, respiratory therapy, and gastrointestinal treatments. 
  • Using appropriate equipment to safely assist patient movement and care delivery. 
  • Responding swiftly to patient needs in acute and emergency care settings.

Working for our organisation

Royal Surrey is a compassionate and collaborative acute and community Trust. Recognising that our 5000 colleagues are our greatest strength, we offer a comprehensive health and wellbeing program along with a commitment to developing and advancing your career. Our diverse and welcoming Royal Surrey family will ensure you that you feel valued from your initial interview through your entire tenure.

We are clinically led and provide joined up care by bridging the gap between hospital and community services alongside regional specialist cancer care. Our main acute hospital site is in Guildford with community hospital sites at Milford, Haslemere and Cranleigh. We provide adult community health services in homes across Guildford and Waverley.

The Care Quality Commission (CQC) have given us an overall rating of Outstanding.

Royal Surrey has a strong reputation and history to build on. We are proud of our achievements and we are investing in our colleagues through our commitment to supporting professional development as well as investing more than £45 million in our physical environment and new equipment in the next few years. There has never been a better time to join us.

Although it isn't the Trusts normal practice, adverts may close early, so you are encouraged to submit an application as soon as possible.

A video about the Royal Surrey - https://www.youtube.com/watch?v=R96pMboIYdo

Detailed job description and main responsibilities

At Royal Surrey, we value and invest in our Healthcare Assistants by providing:

  • ·         A comprehensive induction programme mapped to the Care Certificate Framework.
  • ·         Structured support to complete the National Care Certificate within 3 months, celebrated in a recognition ceremony.
  • ·         A shortened induction programme for candidates who already hold a Care Certificate and have acute NHS experience.

Please note this role does not meet the UKVI requirements for sponsorship.

Shift patterns include long days and night shifts on a 24/7, 365-day basis, including bank holidays and weekends.

Please note at this time, we are not recruiting for Bank Healthcare Assistants. 

 

 

Person specification

Qualifications

Essential criteria
  • Educated to GCSE level or equivalent work experience
Desirable criteria
  • Care Certificate

Knowledge and Experience

Essential criteria
  • Used to managing conflicting priorities and deadlines
Desirable criteria
  • Previous experience in patient contact position
  • Knowledge of acute hospital setting

Employer certification / accreditation badges

Veteran AwareNo smoking policyMenopause Friendly EmployerArmed Forces Covenant Gold AwardWe offer Wagestream - A financial wellbeing benefit which lets you access your pay as you earn it.Disability confident committedStep into healthWe Work Flexibly

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Resourcing Team
Job title
Resourcing Team
Email address
[email protected]