Job summary
- Main area
- Service Manager
- Grade
- Band 8a
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 351-PEN1081-CC
- Employer
- Lancashire & South Cumbria NHS Foundation Trust
- Employer type
- NHS
- Site
- Daisyfield Mill
- Town
- Blackburn
- Salary
- £55,690 - £62,682 per annum
- Salary period
- Yearly
- Closing
- 07/04/2026 23:59
Employer heading
Service Manager (MHO)
Band 8a
Our Vision is to provide the best mental health, learning disability, autism, community, and physical health services for the populations we serve.
As an integrated Trust, Lancashire and South Cumbria NHS Foundation Trust (LSCFT) delivers a comprehensive range of services, including:
- Primary and secondary mental health care for children and adults, including specialist inpatient child and adolescent mental health provision, perinatal mental health, and forensic services with low and medium secure care.
- Specialist mental health inpatient care for individuals with learning disabilities, alongside specialist community support for children and adults with learning disabilities and autism, including intensive support.
- Extensive community physical health and well-being services for children and adults, covering prevention, treatment, rehabilitation, and long-term condition management.
The Trust was first established in 2002 and employs approximately 7,500 staff who provide care from more than 400 sites. The organisation offers opportunities for medics, mental health, general nurses, children’s nurses, allied health professionals, psychology, administration and clerical staff, apprentices and volunteers, as well as those specialising in learning disabilities and community physical health services.
For more information visit our website via Lancashire & South Cumbria NHS FT.
Job overview
We are recruiting for a Service Manager, who will have operational oversight of Blackburn with Darwen Community Mental Health Teams and Networks, Independent Sector Contracted Beds.
Main duties of the job
The Service Manager is responsible for the operational management of services within a locality base. They will ensure that service lines deliver patient pathways that meet all quality and operational performance targets and that these are monitored and tracked. The Service Manager will lead, develop and manage teams within a portfolio to ensure that our services provide a high-quality care for our service users
As our Service Manager, you will work in line with the Trust’s corporate objectives and will be expected to make a positive contribution to the provision of health services.
The successful applicant will be expected to work in line with the Trust values and behave in a manner that facilitates the development of autonomous teams and individuals that are empowered, engaged and committed to continually delivering excellent care with compassion
Working for our organisation
LSCFT values diversity and inclusion, recognising that talent from varied backgrounds creates a flexible, creative, and effective workforce. We actively challenge discrimination and welcome applications from all, regardless of age, disability (including those with experience of accessing or caring for someone who has accessed mental health or learning disability services), ethnicity, gender, religion, belief, or sexual orientation.
Our aim is to reflect the communities we serve, so we particularly encourage applications from under-represented groups. If you’d like to discuss your application, please ask.
We also welcome individuals with lived experience relevant to the role or service area, as your insight brings authenticity to our services.
LSCFT support flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as term time, part time, compressed hours and flexi-time.
The wellbeing of our people is at the heart of everything we do. We offer a wide range of resources, tools and support to help you thrive both in and out of work.
Explore our full wellbeing offer here: Keeping our workforce well
Detailed job description and main responsibilities
For further information about the role, please see the attached recruitment pack which includes a detailed job description and person specification, or visit our website via Lancashire and South Cumbria NHS FT.
Person specification
Qualifications
Essential criteria
- Educated to Masters degree level or equivalent appropriate professional management qualification
- Participation in continuing professional development to improve and update specialist knowledge
Knowledge
Essential criteria
- Experience of operational management
- Detailed understanding and experience of the operation healthcare services and performance targets
- Experience of managing a budget
Skills
Essential criteria
- Well-developed analytical & problem solving skills
- IT literate with well-developed skills for the use and application of information technology systems including file management, safe and effective internet use, Outlook, Word processing, PowerPoint, Access and Excel
- Well-developed written and verbal communication skills together with influencing and negotiating skills for interacting with individuals across other service lines/localities
Experience
Essential criteria
- Proven ability to achieve targets and objectives within a demanding and pressured environment against challenging deadlines
- Proven ability to manage large groups of staff and implement human resource strategies
- Ability to empower, coach and support staff
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Joanna Johnson
- Job title
- Associate Director of Operations
- Email address
- [email protected]
- Additional information
If you would like further information about this post, please contact:
Joanna Johnson (Associate Director of Operations) [email protected]
List jobs with Lancashire & South Cumbria NHS Foundation Trust in Nursing and Midwifery