Job overview

West London NHS Trust is one of the most diverse providers of NHS mental and physical care in the UK. We are rated ‘good’ by the Care Quality Commission and ‘outstanding’ for caring and our forensic services.

The admission avoidance team want to recruit a Band 3 Community Support Worker or Rehabilitation Support Worker with a passion for caring people in their own home and prompting independence through collaborative working.  You will need to be able to identify and manage deterioration, work across inpatient and community teams and have excellent organizational skills. The Intermediate Care team is passionate about training and education and the successful candidate will be expected to provide teaching on a regular basis and will have the opportunity to receive in-house training and complete CPD courses as appropriate.

West London NHS Trust is delighted to have been awarded the contract in 2019 to provide community services in Ealing over the next 10 years. We have formed a partnership (Ealing Community Partners) with Central and North West London NHS Trust (CNWL), The Hillingdon Hospital NHS Trust and a number of other partners to provide community services throughout Ealing. 

 Our staff are central to delivering the service vision and we are keen to recruit high calibre staff who will be offered the support required to fulfil their roles as well as being provided with the training and experience to further their skills and build a career of which they can be proud

Main duties of the job

1.       To undertake tasks in delivering patient care, rehabilitation or social care as directed by service professionals, in a range of intermediate care settings and the community. 

2.       To progress patient treatment, following initial assessment and care planning by an appropriate service professional. To observe any changes that affects the individual and accurately communicate these back to a registered health care professional. .

3.       To take responsibility for the well-being and comfort of patients. To observe an individual’s ability to tolerate and manage their treatment programme. To alter, adapt or stop activity in response to the individual’s ability and state of health.

4.       To encourage patient compliance with treatment regimens.

5.       To undertake physical measurement monitoring as directed (e.g. blood pressure, oxygen saturation, heart rate etc.) and report findings to an appropriate registered health care professional and record them accurately.

6.       To transport equipment, when necessary, between patient’s home and equipment store, install equipment, demonstrate its safe use and provide instructions as delegated.

7.       To demonstrate patient exercise and activity as directed by therapy and nursing staff as part of their recovery.

Working for our organisation

West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation.

Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and   Hammersmith & Fulham).  We employ over 5,000 staff, of whom 59% are BME. Our turnover for 2024-25 is over £500m.

The Trust is rated as ‘Good’ overall by the Care Quality Commission. Forensic services are rated as ‘Outstanding’.

The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative.