Job summary
- Main area
- Additional Clinical Services
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 430-CC26-817A
- Employer
- Milton Keynes University Hospital NHS Foundation Trust
- Employer type
- NHS
- Site
- Macmillan Unit (Dept)
- Town
- Milton Keynes
- Salary
- £24,937 - £26,598 Per annum, pro rata
- Salary period
- Yearly
- Closing
- 14/04/2026 23:59
- Interview date
- 27/04/2026
Employer heading
Healthcare Assistant Urology and Oncology
Band 3
At Milton Keynes University Hospital, you will be welcomed into a friendly and supportive environment where teamwork and respect are at the heart of everything we do. We are proud to live our Trust values and behaviours every day, creating a culture where everyone feels heard and valued.
MKUH staff's Motivation and Involvement scores are among the highest in our peer group, showing that our people feel inspired and included in decision-making (Staff Survey, 2024).
Our benefits
We believe in recognising and rewarding the amazing contribution of our staff and that is why we offer a comprehensive benefits package designed to support your wellbeing, work-life balance, and professional growth, including:
- Free on-site parking including EV charging
- Complimentary refreshments
- Flexible working arrangements
- Discounted gym membership
- Salary sacrifice car scheme
- Generous annual leave, with the option to bank holiday entitlement
- Membership of the NHS Pension Scheme
- On-site nursery (charges apply)
- A wide-ranging staff health and wellbeing programme including EAP
- VIVUP products to support your mental, physical, and financial Wellbeing
Job overview
Healthcare Assistant Urology and Oncology
Department: Cancer
Band 3, £24,937 - £26,598 Per annum, pro rata.
Hours: Full time, 37.5 per week, all MKUH roles will be considered for flexible working
A fantastic opportunity has arisen for an enthusiastic, experience Healthcare Assistant to work within the urology/oncology services with the specialist nursing team and multidisciplinary team at Milton Keynes University Hospital NHS Foundation Trust. The team aspire to provide exceptional care for the population it service. We are looking for a passionate, enthusiastic, proactive, reliable, hardworking, self-motivated and diligent Healthcare Assistant with an interest in urology care and urological cancers to assist us to achieve our aspirations and service objectives. Are you that person?
'We care We communicate We collaborate We contribute'
Please note: We are unable to offer sponsorship for this role.
Interview date: w/c 27 April 2026
Main duties of the job
They will be able to give patient specific holistic care and health promotion and support and assist in our nurse-led clinics and procedures. In addition, they will be an integral part to assist and support the multi-disciplinary team and urology lead within service development and governance to ensure the department obtain and maintain high national and peer review standards. By collaborative working, they will ensure the provision of high-quality care, and maintaining standards of clinical excellence, improving outcomes and experiences for patients, families, and carers within the Urology-Oncology service.
We are embarking on expanding our urology services within our new Urology Investigation Units which will allow us to offer many training and development opportunities for our staff to develop both clinical & managerial skills and encourage career progression. We also endeavour to provide our staff with clinical supervision and reflective practice. A forward thinking & supportive Management Team, Nurse Practitioners, Advance Clinical Practitioners (ACP), Clinical Nurse Specialist (CNS) Palliative Care Team & Macmillan Information and Support Centre support this developing service. We firmly believe in patients wellbeing, supporting a holistic care approach, Clinical psychology and Citizen Advice Bureau having clinics in the unit. We also offer carers and patient support groups
Working for our organisation
Milton Keynes University Hospital, in proud partnership with the University of Buckingham, is a University Teaching Hospital committed to advancing patient care through cutting-edge research and education. With a “Good” rating from the CQC and significant investment underway, this is an exciting time to join our team and grow your career.
As a medium sized general hospital, we provide a full range of general medical and surgical services, including a busy Emergency Department, Maternity, and Paediatrics. As the population of our city and surrounding areas continues to grow rapidly, we are expanding and enhancing our facilities to meet rising demand and improve access to care for all our communities.
We are also proud to offer a growing portfolio of specialist services. In January 2025 we opened our state-of-the-art Radiotherapy Centre, bringing advanced cancer treatment closer to home. Our services also include neonatology, specialist surgical care, and a wide range of diagnostics, supported by the new Community Diagnostic Centre at Whitehouse Health Centre.
Further investment is underway, including the construction of Oak Wards – a new ward block featuring two 24-bed wards – and the recently approved Women and Children’s Centre, set to open by 2030.
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Detailed job description and main responsibilities
NHS Staff Survey: Our Compassionate Culture and Leadership scores reflect a workplace where kindness, respect, and empathy are the norm—not the exception.
This role will allow engagement with patients, carers and their families and develop advance communication skills and reasoning skills.
Within this role you will be able to develop clinical and surgical skills by assisting with procedures and clinical activities within the unit.
Within this role work closely with the multidisciplinary teams internal and externally as well as liaising with different stakeholders to ensure smooth running of patient’s pathway and improve patient experience, wellbeing, and safety.
Within this role you will gain more in-depth knowledge of urological conditions, side effects, management etc and this will assist you with health promotion activities and the ability to assist in providing patient information to patients, carer and their family as instructed by CNS/ACP and assist in supporting patients through their pathways.
You will assist in supporting patients emotionally and psychologically and assist in undertaking non-complex Health Needs Assessments (HNA) and signposting patients to relevant agencies.
Please refer to attached Job description for further information.
We believe success lies in the diversity of our employees and are committed to promoting equality, encouraging diversity, and embracing inclusion. We welcome applications from everyone interested in working for us.
MKUH is committed to equal opportunities and improving the working lives of our staff and as such we offer a range of flexible working practices.
We reserve the right to expire vacancies prior to the advertised closing date once enough applications have been received.
MKUH uses identification scanning technology to confirm the authenticity of documents; all prospective employees of MKUH will have their original documents verified using this technology.
By applying for this role, you accept if successful, that information from your application will be transferred into the national NHS Electronic Staff Record (ESR) system. Your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS. This is in accordance with the streamlining programme which aims at saving you time and improving efficiencies within the NHS when your employment transfers.
Upon commencing employment with the Trust, all employees (except Medical & Dental Staff on national terms and conditions) are subject to a probationary period lasting a period of six months with an option to extend for a further six months to a total of 12 months.
Person specification
Qualifications and knowledge
Essential criteria
- GCSE level or Functional Skills in Maths & English or equivalent knowledge
- NVQ Level 3 or equivalent experience
- NHS CARE Certificate
- Knowledge of personal care and activities of daily living
- Understanding of the importance of safe working practice
- Understanding of the role of a Healthcare Assistant
- Demonstrable commitment to professional and personal development and willing to undertake further training as required for the role development
- Awareness of importance of infection prevention & control
Desirable criteria
- Awareness of NHS policies
- Awareness of NHS policies
Experience
Essential criteria
- Experience working in a care setting
- Experience of working in a team
Desirable criteria
- Previous NHS experience
- Experience in supporting junior staff
Skills
Essential criteria
- Ability to demonstrate commitment to high standards of care
- Accurate record keeping
- Knowledge of the personalised care approach
- Ability to prioritise tasks effectively
- Ability to recognise and work within limits of competence and seek advice when needed
- Confidence in recognising the need for escalation
- Caring in a professional manner towards patients, their relatives and carers
- Good time management
- Ability to induct, support, assess and develop junior members of staff
- IT Skills
Desirable criteria
- Basic knowledge of urological conditions and urological cancers
Personal and people development
Essential criteria
- Commitment to Safeguarding
- Presents a professional appearance
- Ability to work within a team
- Self-motivated and enthusiastic
- Commitment to working in a caring environment with people of all ages
- Ability to actively listen, empathise with people and provide personalised support in a non-judgemental way
- Ability to provide a culturally sensitive service supporting people from all backgrounds and communities, respecting lifestyles and diversity
- Ability to communicate effectively, both verbally and in writing, with people, their families, carers, community groups, partner agencies and stakeholders
- Ability to maintain effective working relationships and to promote collaborative practice with all colleagues
- Ability to organise, plan and prioritise on own initiative, including when under pressure and meeting deadlines
- Ability to work flexibly and enthusiastically within a team or on own initiative
- Knowledge of, and ability to work to policies and procedures, including confidentiality, safeguarding, lone working, information governance, and health and safety
Communication
Essential criteria
- Clear spoken and written English
- Able to show care, empathy and respect to patients and their families
- Able to communicate with team members, carrying out instructions and feeding back information
- Able to record care provided using MKUH documentation and complying with MKUH policies and guidelines.
- Able to feedback to staff on safe and effective practice.
Desirable criteria
- Able to feedback on assessments undertaken
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Sally Burnie
- Job title
- Recruiting Manager
- Email address
- [email protected]
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