Trosolwg o'r swydd

We are looking to recruit a Band 6 Clinical Nurse Advisor based at Bath Road in Reading. With a genuine passion for improving patient care, you will be an enthusiastic and experienced registered nurse. With the drive and determination to make our team excel, you will have excellent communication and people skills and be persuasive and motivational when collaborating with our integrated teams. Responsible for ensuring that our service delivers its optimum performance, you will work to achieve a seamless service. Driven to improve patient experience, you will be part of the triage team assessing referrals in a timely manner and signposting to other teams and services delivering care needs. Your energy and drive will be rewarded with the support of a dedicated team that strives to create a warm and progressive environment in providing outstanding care for our patients. 

Prif ddyletswyddau'r swydd

• Provide clinical support, assistance, and professionals expertise to all callers to the Community Nursing Triage Telephone Support. This will range from signposting the referral to the appropriate service, making a direct referral, or offering advice.  
• Work in conjunction with administrative support staff to provide high quality, clinical triage using knowledge, skills, critical thinking, and professional judgement 
• Control and manage calls effectively by using skilled questioning, active listening and excellent verbal communication skills in a calm, professional manner. 
• Possess the ability to prioritise tasks, cases, and situations appropriately to ensure effective delivery of services during periods of high demand. 
• Possess relevant clinical skills to be able to visit urgent visits in the patient’s home, such as catheter care and end of life care. 

Gweithio i'n sefydliad

Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated ‘outstanding’ by the CQC, we’re committed to providing the best possible care to people across Berkshire. As an employer, we’re committed to offering an inclusive and compassionate environment where our people share in a sense of belonging and are supported to flourish.

Our values at Berkshire Healthcare are:

• Caring for and about you is our top priority
• Committed to providing good quality, safe services
• Working Together with you to develop innovative solutions

Your wellbeing is important to us. Some of the benefits of working for us include:

• Flexible working options to support work-life balance
• 27 days’ annual leave rising with service + opportunity to buy and sell
• Generous NHS pension scheme
• Excellent learning and career development opportunities
• ‘Cycle to Work’ and car leasing scheme including electric vehicles
• Access to a range of wellbeing tools and services
• Discounts at hundreds of popular retailers and restaurants
• Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality
• Generous maternity, paternity, adoption and special leave
• Free parking across Trust sites

At Berkshire Healthcare, we foster an inclusive workplace where everyone belongs.

Watch our careers video to learn more.

We welcome talent from all backgrounds and offer guaranteed interviews to disabled applicants and armed forces community members who meet the minimum criteria.

Please note we may close positions before the advertised date.

If you need help with your application, please contact us on [email protected]

Once you have applied, please check your email regularly for updates. All appointments are subject to NHS Employment Checks, and false information may result in withdrawal of offers. For information on how we store your information, please review our privacy statement.

No agencies, please.