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Job summary

Main area
Nursing
Grade
Band 2
Contract
Bank: As and when required
Hours
Flexible working - 0 hours per week (As and when required)
Job ref
050-ACSBANKB2-W-0426
Employer
Betsi Cadwaladr University Health Board
Employer type
NHS
Site
Ysbyty Gwynedd
Town
Bangor
Salary
£26,300 per annum pro rata
Salary period
Yearly
Closing
26/04/2026 23:59

Employer heading

Betsi Cadwaladr University Health Board logo

Bank Health Care Support Worker - West

Band 2

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB)  North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme. We also offer a number of family-friendly benefits, including work-life balance policies.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh.  Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

The Agenda for Change Pay Award for 2026/27 is effective from 1st April 2026.

Please note successful applicants with a start date from 1st April onwards the salary will be as per the 2026/27 pay award. For further detail the pay circular is available via this link https://www.nhs.wales/files/pc-resources/afc-w-02-2026-pdf-pdf?ts=1773244958086

 

Job overview

  •  Work as part of the multidisciplinary team delivering care to patients with support and supervision provided by a registered health care professional.
  • Undertake personal care activities and tasks as delegated by a registered healthcare professional, in accordance with the HEIW All Wales Guidelines for Delegation.
  • Ensure the registered healthcare professional is regularly updated on the patient’s/client’s condition and improvement/deterioration.
  • Maintain high standards of cleanliness in the healthcare setting and appropriate storage of stock items
  • Deliver role in accordance with Health Board/Trust Values and the Code of Conduct for HCSW’s in Wales

Main duties of the job

Undertake care as directed by the registered healthcare professional, following agreed care plans, providing information to the registered healthcare professional that will enable the monitoring and amendment of care plans.

Undertake high standards of infection prevention control in the healthcare setting, through effective hand hygiene practices, maintaining a clean environment and cleaning of equipment

Obtain informed consent prior to providing care, understanding the actions required if care is declined.

Demonstrate care and compassion to patients, carers and relatives to help ensure high-quality person-centered patient care is delivered at all times.

Provide personal care to patients/clients, including using the shower or bath, washing facilities, dressing, supporting oral hygiene needs, enabling patients to meet their hygiene needs, accessing, and using toilets, collecting, and disposing of bodily waste, ensuring that privacy, dignity, and security is maintained. This may involve using hoists, wheelchairs or other mobility aids.

Support people to eat and drink through choosing appropriate food and drinks and enabling them to prepare for eating and drinking, assisting them where appropriate.

Do everything possible to ensure comfort, dignity and safety of patients, clients, family and friends, and to relate with kindness and empathy to all concerned.

 

 

 

Working for our organisation

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB)  North Wales, has all the right ingredients. We are the largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh.  Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac

Detailed job description and main responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac

Person specification

Qualifications and Knowledge

Essential criteria
  • Level 2 in care OR the ability to undertake a period of Induction and on the job training to include theoretical knowledge of care and a range of work-related procedures, for example completion of a competency-based workbook equivalent to Level 2 vocational qualification;
  • The ability to understand and comply with mandatory induction standards and Code of Conduct for Health Care Support Workers in Wales
Desirable criteria
  • Level 2 vocational qualification in a relevant health care related subject

Experience

Essential criteria
  • Experience of working as part of a team
Desirable criteria
  • Previous experience working with people in a caring capacity

Skills and Attributes

Essential criteria
  • Good communication skills – verbal and written, with the ability to convey information clearly and sensitively.
Desirable criteria
  • Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh.

Employer certification / accreditation badges

Working ForwardApprenticeships logoDisability confident leaderStonewall Top 100Stop Smoking Wales is the NHS Smoking Cessation Service in WalesMindful employer.  Being positive about mental health.hyderus o ran anableddTime to changeStonewall Top 100 EmployersCore principles

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Welsh language skills are desirable

Documents to download

Apply online now

Further details / informal visits contact

Name
Katharine Groves
Job title
Senior Temporary Staffing Officer
Email address
[email protected]
Telephone number
03000 851244
Additional information

 

 

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