Job summary
- Main area
- Neonatal Unit
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Part time - 28 hours per week
- Job ref
- 050-ACS105-0326
- Employer
- Betsi Cadwaladr University Health Board
- Employer type
- NHS
- Site
- Glan Clwyd Hospital
- Town
- Bodelwyddan
- Salary
- £25,313 - £26,999 per annum pro rata
- Salary period
- Yearly
- Closing
- 12/03/2026 23:59
Employer heading
Neonatal Health Care Support Worker Band 3
Band 3
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme. We also offer a number of family-friendly benefits, including work-life balance policies.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Job overview
Do you want to be part of an established, warm, welcoming child and family centred ward team? We are looking for a dynamic and enthusiastic Health Care Support Worker to join Glan Clwyd's Neonatal Unit.
As a department we offer a range of services to children and families and constantly seek ways to develop our service. This is an exciting opportunity for those wishing to learn and develop skills in a supportive environment.
Main duties of the job
Assist the registered nursing practitioner and work within a multidisciplinary team in the assessment, planning, implementation and evaluation of specialist neonatal care. Ensuring a family centered care approach. Organises, prioritises and adjusts unsupervised care to a defined caseload of babies within the Neonatal Unit.
To ensure high standards of Neonatal care are maintained in a safe environment. To develop neonatal knowledge, skills and competencies through training whilst adhering to BCUHB's policies and protocols.
To communicate and document effectively at all times within the multidisciplinary team.
The ability to speak Welsh is desirable for this post; Welsh and /or English speakers are equally welcome to apply.
Working for our organisation
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Detailed job description and main responsibilities
Be accountable for own actions or omissions and understanding role, boundaries and limitations.
Have understanding of Unit’s policies, protocol and procedures. The post holder would be expected to report to a qualified practitioner any deviation in a baby’s condition.
To communicate effectively and professionally with the multi-disciplinary team. To have an understanding of sensitive information, for example, safeguarding issues and to understand the importance of information governance.
To contribute and advise parents and carers in relation to parenting skills and health promotion, for example, environmental temperature and positioning babies in relation to cot death prevention, infection prevention, breast and bottle feeding advice. Deal with general enquiries using initiative and judgment on whether immediate independent action should be taken or whether referral to a senior staff is required.
The post holder will be expected to effectively document any neonatal care they have given to include computerized systems.
The post holder will be expected to act on own initiative in planning, delivering and evaluating care to a defined caseload of babies within the neonatal unit. The post holder may care for up to 4 babies who may be oxygen dependent, have congenital abnormalities and require gastric tube feeding.
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
Person specification
Aptitude and Abilities
Essential criteria
- Ability to work under supervision Ability to communicate and receive information. Ability to listen and communicate effectively Ability to work autonomously and as part of a team. Basic literacy and numeracy skills to enable completion of records Ability to maintain records. Ability to build up therapeutic relationships with this service user group. The ability to successfully carry out wound management, baseline observation and growth measurements Participate in clinical supervision. Ability and fitness to undertake physical intervention training
Values
Essential criteria
- Evidence of effective team working. Ability to work positively as part of a team. Display flexibility to adapt to organisational changes as well as changes within the unit. Committed to continuous development
Other
Essential criteria
- Understanding of patient confidentiality and data protection Understanding of risk management and health and safety issues Understanding of patient care Understanding of clinic procedures Flexible hours/days/weekends
Qualifications and/or Knowledge
Desirable criteria
- • NVQ 3 or 4 • Basic food and hygiene certificate • Health or social care courses • Previous study in relation to children
Experience
Desirable criteria
- Experience required to fulfil the post. Previous experience within ward setting with a Neonatal background.
Aptitude and Abilities
Desirable criteria
- • IT skills • Wound management • Gained or working towards NVQ level 4 and above
Values
Desirable criteria
- • The ability to motivate others • The ability to remain calm in challenging situations • The ability to support colleagues.
Other
Desirable criteria
- Welsh Speaker
Applicant requirements
You must have appropriate UK professional registration.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Welsh language skills are desirable
Documents to download
Further details / informal visits contact
- Name
- Joanne Dean
- Job title
- Neonatal Ward Manager
- Email address
- [email protected]
- Telephone number
- 03000844431
- Additional information
Eleanor Gibbins
Personal Secretary
03000844449
List jobs with Betsi Cadwaladr University Health Board in Nursing and Midwifery






.png)
