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Job summary

Main area
Clinical Support Worker Stroke Rehabilitation
Grade
NHS AfC: Band 2
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
407-MLTC-4744441
Employer
Walsall Healthcare NHS Trust
Employer type
NHS
Site
Walsall Health Care NHS Trust
Town
Walsall
Salary
£20,270 - £21,318 per annum, pro rata
Salary period
Yearly
Closing
07/12/2022 23:59

Employer heading

Walsall Healthcare NHS Trust logo

COVID-19 Vacancy Clinical Support Worker

NHS AfC: Band 2

Walsall Healthcare NHS Trust provides integrated acute and community Healthcare in the West Midlands serving a population of 260,000 residents. Walsall Manor Hospital houses the full range of district general hospital services. The £170 million development was completed in 2010 and we are continually upgrading. Construction of the new integrated critical care unit was completed in 2018, extension of a Neonatal Unit and an approved plan to build a brand new, state of the art Emergency Department which commenced in 2021

We provide high quality, friendly and effective community health services from multiple sites covering Walsall. Our multidisciplinary services include rapid response and homebased care, so that those with long term conditions and the frail elderly can remain in their own homes.

We are recommended by colleagues as a place to work which is supported by the trusts values to work as part of a team, being respectful, compassionate and professional. We are committed to investing in our workforce

Following our recent CQC visit the Trust was rated as outstanding for care and this has been recognised by NHS Improvement. 

The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including: salary sacrifice scheme; car leasing scheme; on-site staff accommodation (subject to availability); the ability to retain your NHS pension (where applicable) or the opportunity to join an alternative scheme; and the opportunity to develop and implement your expertise in an encouraging yet challenging environment

We would particularly welcome applications from people from a Black, Asian and Minority Ethnic background and from people with a disability; these groups are currently under-represented at senior level, we value diversity within our Trust and are working to achieve equality in our recruitment.
 
COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues and of course our patients from the virus when working in our healthcare settings. Whilst COVID-19 vaccination is not a condition of employment at this time, we do encourage our staff to get vaccinated. We will be checking the vaccination status of all new starters so that we can manage individual and environmental risks, and so that we can support those who may be undecided about vaccination. If you are unvaccinated there is helpful advice and information at COVID-19 Vaccination | How to access your vaccine in the Black Country and West Birmingham (blackcountryandwestbirmccg.nhs.uk) where you can also find out more about how to access vaccination. There is a current Government consultation underway which will determine whether some new starters may need to be vaccinated.
 

Walsall Healthcare NHS Trust is proud to be part of the Armed Forces Covenant.  The Trust currently holds the Bronze Award which underlines the Trust’s commitment to supporting the Armed Forces Community.  As an organisation, we are aiming to achieve the next level Silver award, with our sights firmly on Gold.

 

 RESPECT - COMPASSION - TEAMWORK - PROFESSIONALISM

 


 

Job overview

Working as a health care on  a 34 bedded ward for care of elderly. The ward recently had an increase on the nursing establishment to increase the amount of staff. We have to improve patient and staff experience

This is an exciting time to join  and  We welcome your application.

Main duties of the job

Assist in undertaking activities of living in accordance with the care plan 
prescribed by qualified staff. These duties will include the delivery of 
hygiene care, nutrition and hydration, continence care, pressure area care, 
mobility and rehabilitation and offer psychological support.
2. Assist in the taking and recording of patient’s observations
3. Report changes to patient’s health status to trained nurse for action
4. Support registered nursing staff with clinical treatments and investigations 
as appropriate, to the level of knowledge and skill. This may include the 
escort of patients to other departments within the hospital and on occasion 
to other departments and specialist units off site.
Other Duties 
In addition to the clinical element of this role there are also other essential 
components that the jobholder will be required to fulfil.
1. Assist in the maintenance of general clerical activities to support the clinical 
environment and patient care. These duties will include answering the telephone, 
taking and passing on of messages to the relevant person, filing, keeping patient’s 
bedside records tidy etc.

Attending ward staff meetings and where necessary acting as a ward 
representative at specific meetings at the ward managers request
2. Maintain confidentiality in relation to patients be the information obtained either 
verbally, written or electronically

Working for our organisation

Walsall Healthcare NHS Trust provides integrated acute and community Healthcare in the West Midlands serving a population of 260,000 residents. Walsall Manor Hospital houses the full range of district general hospital services. The £170 million development was completed in 2010 and we are continually upgrading. Construction of the new integrated critical care unit was completed in 2018, extension of a Neonatal Unit and an approved plan to build a brand new, state of the art Emergency Department which commenced in 2021

We provide high quality, friendly and effective community health services from multiple sites covering Walsall. Our multidisciplinary services include rapid response and homebased care, so that those with long term conditions and the frail elderly can remain in their own homes.

We are recommended by colleagues as a place to work which is supported by the trusts values to work as part of a team, being respectful, compassionate and professional. We are committed to investing in our workforce

The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including: salary sacrifice scheme; car leasing scheme; on-site staff accommodation (subject to availability); the ability to retain your NHS pension (where applicable) or the opportunity to join an alternative scheme; and the opportunity to develop and implement your expertise in an encouraging yet challenging environment

 
 

Detailed job description and main responsibilities

In addition to the clinical element of this role there are also other essential 
components that the jobholder will be required to fulfil.
1. Assist in the maintenance of general clerical activities to support the clinical environment and patient care. These duties will include answering the telephone, taking and passing on of messages to the relevant person, filing, keeping patient’s bedside records tidy etc.
2. Support registered nursing staff in ensuring communication systems meet the needs of patients, carers and staff. This will include referring carers and visitors on to the appropriate trained nurse. Adhering to the Trust’s complaint procedure with regard to formal and verbal complaints. Updating notice boards and leaflet racks. 
Attending ward staff meetings and where necessary acting as a ward 
representative at specific meetings at the ward manager's request
3. Maintain confidentiality in relation to patients be the information obtained either verbally, written or electronically

The information supplied above is intended to summarise the key responsibilities and duties of the role. The post holder may be required from time to time to carry out other reasonable requests and duties as required, consistent with the responsibilities of the grade.

This job description may be subject to change in the future. Any proposed changes will normally be discussed fully with the post holder and confirmed via the issue of an updated job description.


Confidentiality and Data Protection
All staff who have access to personal data in relation to patients or staff will be aware of their responsibilities under the Data Protection Act 1998 and will abide by the eight principles of that Act. Any breach of the Act could result in disciplinary action being taken and criminal charges being brought against the individual who has breached the Act.


Health and Safety

Individual employees of Walsall Healthcare NHS Trust and other NHS employees contracted to work on the Trust’s premises have an equal responsibility, along with managers and supervisors, for maintaining safe working practices for the health and safety of themselves and other persons who may be affected by their acts or omissions at work. 


All employees must adhere to their duties under the Health and Safety at Work Act 1974 and other associated safety legislation, including all new Health & Safety Regulations. In addition employees must comply with all the Trust’s policies relating to Health & Safety and Risk Management to secure a safe workplace and will draw management’s attention to any deficiencies and/or hazards, which might prove detrimental to themselves or others. There is a general responsibility for employees to act sensibly and reasonably and attend mandatory health and safety training sessions.

Clinical Governance
All employees are required to actively contribute towards the organisation’s clinical governance systems, taking responsibility as appropriate for quality standards and work towards the continuous improvement in clinical and service quality.


Equality & Diversity

All staff through personal example, open commitment and clear action, should ensure that diversity is positively valued, resulting in equal access and treatment in employment, service delivery and external communications. To be familiar with, actively promote and work within, the spirit of the Equal Opportunities policies at all times.


Patient Experience and Public Involvement (PEPI)


All staff who interact with the public when delivering NHS services have a 
responsibility to ask patients about their experience of those services on an ongoing basis. They must then ensure that the knowledge gained is fed through to other staff and/or managers within service areas for action, where appropriate. Further responsibilities involve staff members in ensuring that service users and members of the public are actively engaged (using a variety of methods) in appropriate service delivery, service development and decision making within their service area and the wider tPCT. Determination of these responsibilities should be in 
conjunction with your line manager and delivered accordingly.


Infection Control


Staff will work to minimise any risk to clients, the public and other staff from Healthcare Associated Infection including MRSA and C. difficile by ensuring that they are compliant with the Health Act 2006 – Code of Practice for the prevention and control of Healthcare Associated Infections (The Hygiene Code); and by ensuring that they are familiar with the Trust’s Infection Control polices located on the Intranet. 


Safeguarding children and adults


NHS Walsall is committed to safeguarding children and adults. All staff must work in accordance with the organisational and local Safeguarding Children Board policies and procedures seeking advice as appropriate. All staff must participate in related mandatory/statutory training as appropriate to their job role. 


Smoking

The Trust operates a No Smoking policy.


Policies and Procedures


All staff will familiarise themselves with policies, procedures and protocols relating to their service and work within the guidelines at all times. 
Staff have a major role in suggesting and implementing improvement to services and in exercising professional responsibility for both themselves and their peers within an open ‘no-blame’ culture.


Continuing Personal Development


1. Demonstrate knowledge and skills appropriate to the role and the activities undertaken in the performance of the role. This will be supported by access to learning activities and library and information resources
2. Provide and record evidence of the appropriate skills to undertake their duties

Person specification

Qualifications

Essential criteria
  • Must have completed Level II HCA training or willing to undertake
Desirable criteria
  • Must demonstrate the need for confidentiality

Skills

Essential criteria
  • Must be able to maintain safe environment
  • Applicants must be literate and numerate, good communication skills are important

Knowledge

Essential criteria
  • Must demonstrate a general understanding of the role outlined in the job description

Experience

Essential criteria
  • Skills and experience necessary for the safe and effective performance of the job

Employer certification / accreditation badges

Armed Forces CovenantApprenticeships logoNo smoking policyPositive about disabled peopleInvestors in PeopleMindful employer.  Being positive about mental health.Disability confident employerStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Armed Forces Covenant Bronze Award

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Soosan Mathews
Job title
Senior Sister
Email address
soosan.thomas1@nhs.net
Telephone number
01922656170