Job summary
- Main area
- Community
- Grade
- NHS AFC: Band 4
- Contract
- Permanent
- Hours
- Full time
- Part time
- Job ref
- 407-COMMUNITY-7424314
- Employer
- Walsall Healthcare NHS Trust
- Employer type
- NHS
- Site
- Blakenall Health centre
- Town
- Walsall
- Salary
- £27,485 - £30,162 pro rata
- Salary period
- Yearly
- Closing
- 06/11/2025 23:59
Employer heading

Pathway Facilitator Frailty Service provision
NHS AFC: Band 4
Walsall Healthcare NHS Trust provides integrated acute and community Healthcare in the West Midlands serving a population of 260,000 residents. Walsall Manor Hospital houses the full range of district general hospital services. The £170 million development was completed in 2010 and we are continually upgrading. Construction of the new integrated critical care unit was completed in 2018, extension of a Neonatal Unit and an approved plan to build a brand new, state of the art Emergency Department which commenced in 2021
We provide high quality, friendly and effective community health services from multiple sites covering Walsall. Our multidisciplinary services include rapid response and homebased care, so that those with long term conditions and the frail elderly can remain in their own homes.
We are recommended by colleagues as a place to work which is supported by the trusts values to work as part of a team, being respectful, compassionate and professional. We are committed to investing in our workforce
Following our recent CQC visit the Trust was rated as outstanding for care and this has been recognised by NHS Improvement.
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including: salary sacrifice scheme; car leasing scheme; on-site staff accommodation (subject to availability); the ability to retain your NHS pension (where applicable) or the opportunity to join an alternative scheme; and the opportunity to develop and implement your expertise in an encouraging yet challenging environment
Walsall Healthcare NHS Trust is proud to be part of the Armed Forces Covenant. The Trust currently holds the Bronze Award which underlines the Trust’s commitment to supporting the Armed Forces Community. As an organisation, we are aiming to achieve the next level Silver award, with our sights firmly on Gold.
RESPECT - COMPASSION - TEAMWORK - PROFESSIONALISM
Job overview
Join Our Team - Make a difference towards Community care.
We are looking for a compassionate, motivated Assistant Practitioner - Pathway Facilitator to join our evolving Community Place based team - Frailty Service.
The role of a Pathway Facilitator will provide exciting opportunity to work in a rewarding role, where the focus will be on delivering high - quality holistic care that keeps the Walsall population safe, well and supported within their own homes.
PLEASE NOTE, WE MAY CLOSE THIS VACANCY EARLY IF WE RECEIVE HIGH NUMBERS OF APPLICATIONS.
Main duties of the job
This post involves working within the Community nursing locality teams, supporting both District nurses, Frailty case managers and Specialist nurses, it involves the proactive monitoring of patients post discharge from hospital, in order to promote and sustain their independence in the community setting and prevent avoidable hospital re-admissions.
Under the guidance of senior clinicians the post holder will undertake clinical procedures and delegated duties unsupervised to clients within their own homes, Clinics or care home environment.
Working for our organisation
Walsall Healthcare NHS Trust is an integrated Trust and the only provider of NHS acute care in Walsall, serving a population of 284,300. It provides inpatient and outpatient services at the Manor Hospital as well as a wide range of services in the community. Walsall Manor houses the full range of district general hospital services under one roof. The £170 million development was completed in 2010, and ongoing upgrades ensure the Trust now has state-of-the-art facilities, including a Critical Care Unit, Neonatal Unit, Obstetric Theatre, and Integrated Assessment Unit. A new Urgent and Emergency Care Centre, opened in March 2023, has significantly improved emergency care facilities and capacity, providing almost 5,000 square metres of additional clinical space.
Detailed job description and main responsibilities
Please see job description and person specification for more details.
Working alongside stakeholders:
• Nursing and other Clinical Staff
- GP’s and Primary Care Teams
• Consultants of Secondary Care
• Walsall Healthcare NHS Trust Management Team
• Walsall Metropolitan Borough Council
• Service users and Carers.
• GP Practices and support staff
Key Responsibilities
· Use skills and knowledge to support the needs of the patients in their own homes within 24 hours of hospital discharge. Including observations, medication checks, skin checks.
· To support short and long term care needs for patients in order to prevent unnecessary re-admissions to hospital.
· Able to effectively communicate at all levels of the organisation; to a variety of health professionals; users and carers, to provide the best outcomes
· Able to provide the interface between hospital and Primary, Community & Social Care settings.
· Able to challenge systems, professionals and decisions and effectively communicate the rationale for such challenges.
· Able to keep accurate contemporaneous documentation and care/ plans
· To support with the reduction in avoidable hospital admissions
· To use electronic alerts/ databases (CANAR, whiteboards) to assist with communication.
· To have a close collaborative working relationship with the high intensity user team.
· To assess risks to patients which need to be managed in relation to their health and well-being.
Person specification
Qualifications
Essential criteria
- • NVQ Level 3 in Health and Social Care or equivalent qualification and / or relevant experience.
- Completion of Foundation Degree In Health and Social Care
Desirable criteria
- • Ability to work within the lower level competencies as developed within the community locality teams
Experience
Essential criteria
- • Current experience of working within health/social care setting
- • Ability to organise own workload and use own initiative
- • Ability to work effectively as part of a team.
Knowledge
Essential criteria
- • Ability to utilise relevant IT software e.g. Microsoft Word, e-mail.
- • Effective communication and interpersonal skills with a proven ability to work with other professions
- • Effective time management skills.
Desirable criteria
- • Awareness of local clinical policies and procedures.
Applicant requirements
You must have appropriate UK professional registration.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Debbie Watson / Dawn Asbury
- Job title
- Matron
- Email address
- [email protected]
- Telephone number
- 01922604920
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