Job summary
- Main area
- Emergency Care
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- Full time
- Part time
- Job ref
- 407-MLTC-7886687
- Employer
- Walsall Healthcare NHS Trust
- Employer type
- NHS
- Site
- Walsall Manor Hospital
- Town
- Walsall
- Salary
- £25,760 - £27,476 per annum, pro rata
- Salary period
- Yearly
- Closing
- 24/04/2026 08:00
- Interview date
- 12/05/2026
Employer heading
Clinical Support Worker (Higher) - Emergency Department
NHS AfC: Band 3
Walsall Healthcare NHS Trust provides integrated acute and community Healthcare in the West Midlands serving a population of 260,000 residents. Walsall Manor Hospital houses the full range of district general hospital services. The £170 million development was completed in 2010 and we are continually upgrading. Construction of the new integrated critical care unit was completed in 2018, extension of a Neonatal Unit and an approved plan to build a brand new, state of the art Emergency Department which commenced in 2021
We provide high quality, friendly and effective community health services from multiple sites covering Walsall. Our multidisciplinary services include rapid response and homebased care, so that those with long term conditions and the frail elderly can remain in their own homes.
We are recommended by colleagues as a place to work which is supported by the trusts values to work as part of a team, being respectful, compassionate and professional. We are committed to investing in our workforce
Following our recent CQC visit the Trust was rated as outstanding for care and this has been recognised by NHS Improvement.
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including: salary sacrifice scheme; car leasing scheme; on-site staff accommodation (subject to availability); the ability to retain your NHS pension (where applicable) or the opportunity to join an alternative scheme; and the opportunity to develop and implement your expertise in an encouraging yet challenging environment
Walsall Healthcare NHS Trust is proud to be part of the Armed Forces Covenant. The Trust currently holds the Bronze Award which underlines the Trust’s commitment to supporting the Armed Forces Community. As an organisation, we are aiming to achieve the next level Silver award, with our sights firmly on Gold.
RESPECT - COMPASSION - TEAMWORK - PROFESSIONALISM
Job overview
We are seeking to recruit a number of Band 3 Clinical Support Workers to join our Nurse Team in Walsall Healthcare’s Emergency Department and have opportunities for either those with experience in the Emergency Department setting or those that are willing to expand their portfolio.
We are seeking candidates with Emergency Department experience with their Level 3 NVQ in Healthcare is essential full support and development will be provided as part of an extensive induction, orientation and personalised learning plan will be defined and provided throughout your time in ED.
It is an exciting opportunity to join the Emergency Department Nursing Team as we expand the nursing workforce and support our team with progression through your Nursing career in Emergency Care. The applicant, on a daily basis will use their clinical skills, knowledge and judgement to lead a workforce across the Emergency Department to provide safe, responsive and effective care to patients.
PLEASE NOTE - THIS VACANCY IS SUBJECT TO CLOSE IF IT RECEIVES A HIGH NUMBER OF APPLICATIONS!
Main duties of the job
The Nursing Team at Walsall’s Emergency Department has recently seen investment that supports both an expanded workforce across all nursing roles and a 6% increase in the training and education time for all nursing colleagues within ED. Candidates that apply for this role will see the benefits of this investment in the delivery of your education, skills and knowledge is expanded and time is committed to the Nursing Workforce to learn.
Applicants will join the Emergency Department as the new Education Framework commences. New posts are being invested in with the Practice Development roles also expanding to support the delivery of our education programme for both new and substantive staff. For newly qualified staff, this will provide the opportunity to develop your nursing skills with a focus on the provision of Emergency Care.
Working for our organisation
Walsall Healthcare NHS Trust is an integrated Trust and the only provider of NHS acute care in Walsall, serving a population of 284,300. It provides inpatient and outpatient services at the Manor Hospital as well as a wide range of services in the community. Walsall Manor houses the full range of district general hospital services under one roof. The £170 million development was completed in 2010, and ongoing upgrades ensure the Trust now has state-of-the-art facilities, including a Critical Care Unit, Neonatal Unit, Obstetric Theatre, and Integrated Assessment Unit. A new Urgent and Emergency Care Centre, opened in March 2023, has significantly improved emergency care facilities and capacity, providing almost 5,000 square metres of additional clinical space.
Detailed job description and main responsibilities
The post holder will predominantly support in higher acuity areas of the Emergency Department; such as resus, mental health and triage supporting with delivery of high quality standards of care. The post holder must have a passion for emergency medicine and willingness to develop skills to meet service needs and development.
Our Department has access to a range of learning environments including courses to increase clinical skills and knowledge as well as in-house opportunities. We can offer post registration courses via Wolverhampton University in Emergency care of the child and mentorship. We positively encourage department link nurses and are developing a wide range of departmental champions to promote specialist support within the team. We aim to recruit new Nurses that will be keen to work within a Multi-Disciplinary Team to aid Audits and service developments, and in a leadership role will be responsible for a team of Nurses to ensure they are up to date with Appraisal, Training and have provide the management to support your team in ED.
Person specification
Qualifications
Essential criteria
- NVQ LEVEL 3 or Equivalent Experience
- Maths and English qualification
Desirable criteria
- NVQ Level 2 with Specialist A&E Experience
Experience
Essential criteria
- Experience of Working in a Care Setting
- Additional clinical skills
- Basic Life Support Adults
Desirable criteria
- Basic Life Support Paediatric
- First Aid at Work
Knowledge
Essential criteria
- Excellent Written and Verbal Communication Skills
- Ability to Work Under Pressure
- Ability to Prioritise Workload
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Hayley Traverse
- Job title
- Professional Development Nurse
- Email address
- [email protected]
- Telephone number
- 01922 721171
- Additional information
01922 721171 Ext 6817
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