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Job summary

Main area
NHS AfC: Band 3
Full time: 37.5 hours per week
Job ref
Cambridge University Hospitals NHS Foundation Trust
Employer type
£19,737 - £21,142 per annum pro rata
Salary period
28/01/2021 23:59
Interview date

Employer heading

Cambridge University Hospitals NHS Foundation Trust logo

Healthcare Assistant

NHS AfC: Band 3



Job overview

Come work with us…

You will work on a vibrant hospital campus with a friendly community feel; we have excellent facilities to practise your skills and abilities to support your career pathway and development. Our values of Together – Safe, Kind, Excellent support the delivery of outstanding care. We have a fully electronic patient record system that is improving health-care quality; this is transforming services, improving patient safety and clinical outcomes.


Main duties of the job

To work as part of the multidisciplinary team assisting with patient care and other departmental-related duties as directed by the Registered Nurse to ensure kind, safe, and compassionate care for patients.

Please see the full list of main duties listed in the Applicant Information Pack.

Working for our organisation

Our Trust

Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke’s Hospital and the Rosie Hospital in Cambridge. With over 11000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people – patients, staff and partners. Recognised as providing ‘outstanding’ care to our patients and rated ‘Good’ overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH’s values – Together- safe, kind, excellent – are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.

Detailed job description and main responsibilities

Healthcare Support Worker

An exciting opportunity has arisen in Ward D9 for a Healthcare Support Worker. You will have proven previous experience of hospital or community patient care. You will have excellent communication skills, the ability to work as part of a supportive multi-disciplinary team and a strong commitment to the provision of high quality patient care.

Please note that HCSW’s (Band 2), who are working through their competencies, will be considered for this position.  In this instance, Band 3 banding will be awarded on achievement of completing appropriate training and achievement of competencies.

For Band 3 HCSW posts:

Please note you must have completed your Band 3 compentencies to apply for this HCSW position. If you would like more information regarding completing these please contact Jennifer Sinclair – Training Manager:

Key duties and responsibilities: 

  • Promote patient wellbeing.
  • Act as a role model to all unit staff.
  • Promote effective communication within the multidisciplinary team.
  • Promote & maintain a safe environment.
  • Maintain patient documentation relating to care given by yourself in accordance with
    Trust guidelines and promote accurate documentation within the team.
  • Promote infection control within the multidisciplinary team.
  • Prioritise and organise own delegated workload.
  • Work within the limitations of your role.
  • To induct and support junior colleagues.
  • To interpret patient’s physiological measurements and act on those that fall outside the
    normal parameters to ensure patient safety.
  • To interpret patient’s fluid balance and report when this falls outside predetermined
    parameters to ensure appropriate interventions are administered.
  • To act as a patient’s advocate when required

Benefits to you

We offer development opportunities and a wide range of benefits including on-site leisure facilities, shopping concourse, day nurseries and access to a great transport system with easy access to airports and rail travel.

For further details of our fantastic benefits please refer to the attachment below - CUH Benefits.

Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases alternative working hours will be considered.

We welcome applications from the Armed Forces.

Person specification


Essential criteria
  • Hospital or community experience in patient care  Experience of working in a multidisciplinary team
Desirable criteria
  • Experience of working within an oncology/haematology setting


Essential criteria
  • Importance of maintaining confidentiality and demonstrate a knowledge of how it can be maintained  Demonstrate empathy for the needs of patients  To be able to work effectively as part of a team  Relates well to others


Essential criteria
  • NVQ 2 or equivalent  Literate and Numerate  Able and willing to work toward NVQ level 3
Desirable criteria
  • NVQ 3 or working towards and NVQ 3 award.


Essential criteria
  • Excellent communication skills  Attention to detail  Able to organise and prioritise workload effectively, especially in an emergency situation  Able to recognise the situations when a more senior member of staff is required
Desirable criteria
  • Computer skills

Additional Requirements

Essential criteria
  • The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of safe, kind, excellent.  To be able to recognise the extent and limitations of the healthcare assistants role  Health and safety requirements  Committed to providing patient care
Desirable criteria
  • Involvement with supporting staff training
Armed Forces CovenantStep into healthApprenticeships logoNo smoking policyMindful employer.  Being positive about mental health.Care quality commission - GoodTime to changeDisability confident committedArmed Forces Covenant (Silver Award)

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Andrea Hunt
Job title
Senior Sister
Email address
Telephone number
01223 217708