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Job summary

Main area
Healthcare Assistant
Grade
Band 3
Contract
Permanent
Hours
Full time - 37.5 hours per week (Team work seven days a week, 365 days of the year)
Job ref
310-OPAC-7756755
Employer
Cambridgeshire and Peterborough NHS Foundation Trust
Employer type
NHS
Site
North Cambs Hospital
Town
Wisbech
Salary
£24,937 - £26,598 per annum
Salary period
Yearly
Closing
18/02/2026 23:59

Employer heading

Cambridgeshire and Peterborough NHS Foundation Trust logo

Healthcare Assistant

Band 3

Job overview

We strive to improve the health and wellbeing of the people we care for, and our staff to support and empower them to lead a fulfilling life.

We employ highly talented, experienced, and motivated people from diverse backgrounds. We are committed to developing strong and positive relationships with the communities we live and work in.

We are keen to support and develop our staff through a clear career pathway and encourage promotional opportunities within the Trust.

Main duties of the job

Main duties will include the delivery of direct patient care, following our Trust policies and procedures, being responsive and respectful to patients, their families and colleagues needs. 

To observe and report to a registered member of the team, any changes which may indicate an alteration in the general well being and safety of a patients. This includes observations on patient’s clinical condition. To be aware of own limitations and when to seek support and guidance.

To provide patients with personal care as required and demonstrate empathy, dignity, respect, and compassion at all times.

To be an active team player and work with patients, families and members of the wider multi-disciplinary team

Working for our organisation

Cambridgeshire & Peterborough NHS Foundation Trust is a health & social care organisation dedicated to providing high quality care with compassion to improve the health & wellbeing of the people we care for, as well as supporting & empowering them to lead a fulfilling life.

Our clinical teams deliver many NHS services not only via inpatient and primary care setting but also with the community. These services include Children, Adult & Older Peoples mental & physical health, Forensic & Specialist mental health, Learning Disabilities, Primary Care & Liaison psychiatry, Substance misuse, Social care, Research & Development.

To achieve our goal, we look to recruit high calibre candidates that share our vision & values. As an equal opportunities employer, we encourage applications from all sectors of the community, particularly from under-represented groups including disabled people & members of our ethnic minorities & LGBTQ+ communities.

Please be advised we reserve the right to close adverts earlier than the closing date should we receive sufficient applications.

Regrettably, we cannot offer sponsorship for all our job roles. If you apply for a role that we cannot offer sponsorship for, unfortunately, your application form will be rejected from the process.

For further information on CPFT, please visit our website at www.cpft.nhs.uk

 

Detailed job description and main responsibilities

Please refer to the attached job description and person specification for full details of responsibilities

  • Work on the wards to provide care for adults with physical and / or mental health challenges.
  • To contribute to the assessment, planning, implementation and evaluation of care.
  • Support service users to overcome barriers they experience because of their mental or physical health.
  • To undertake and provide care for end of life patients
  • Work closely with nurses and other practitioners to provide a therapeutic programme of rehabilitation.
  • Report on service users' conditions to nurses and other practitioners.
  • Provide information to service users using persuasion, reassurance, tact, and empathy.
  • Provide the necessary physical care to service users to help them complete daily living activities, i.e. personal hygiene, diet and fluid intake, clothing and laundry, personal environment, elimination, maintaining rest and sleep and activity, physical observations, whilst demonstrating empathy, dignity, respect and compassion.
  • To undertake prescribed physical observations as follows: blood pressure, temperature, pulse, respirations, blood sugars, urinalysis, weight and height and report results to the nurse in charge.
  • To provide social activities, emotional support and stability to service users to ensure effective engagement whilst maintaining professional boundaries.
  • Empower service users by ensuring that they receive relevant information about their treatment, medication, available services, advocacy services, ward routines and safety procedures under the guidance of a registered nurse.
  • To understand the importance of the relatives/carer's contribution to care and
  • Conversing with the service users and their relatives/carers, establishing their needs and assisting them as necessary.
  • Ensuring that any entries made by the post holder in the nursing notes are current, relevant and accurate, and the content will then be reported & counter signed by the registered nurse or relevant professional.
  • To provide escort duties to the service user under the direction of the nurse in charge.
  • Undertake full rotational shift pattern to include earlies, lates and night shifts.

 

Person specification

Qualifications

Essential criteria
  • NVQ Level 2 in Health & Social Care; or Care Certificate plus experience as a Healthcare Support Worker; or Experience of working as a Healthcare Support Worker

Experience

Essential criteria
  • Experience of working as part of a team
Desirable criteria
  • Previous experience of working with people with mental health problems

Skills and abilities

Essential criteria
  • Effective verbal and written communication skills
  • IT literacy using Microsoft Office
  • Motivated to provide exceptional care.

Physical Requirements

Essential criteria
  • Physically able to undertake a demanding role safely, as and when required.

Employer certification / accreditation badges

NHS Pastoral Care Quality AwardNHS Employers Diversity and Inclusion PartnersVeteran AwareApprenticeships logoNo smoking policyAge positiveDisability confident leaderInvestors in PeopleDefence Employer Recognition Scheme (ERS) - BronzeImproving working livesMindful employer.  Being positive about mental health.We offer Wagestream - A financial wellbeing benefit which lets you access your pay as you earn it.NHS Rainbow badgePrince's Trust - Proud to support the Prince's trust - Youth can do itStep into healthMenopause Workplace PledgeArmed Forces Covenant

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Application numbers

Please be advised we reserve the right to close adverts earlier than the closing date should we receive sufficient applications. Therefore, if you are interested in this role, please submit your application as early as possible.

Documents to download

Apply online now

Further details / informal visits contact

Name
Sandra Dade
Job title
Ward Manager/Nurse Lead
Email address
[email protected]
Telephone number
01945 468777