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Job summary

Main area
Cancer Services
Grade
Band 3
Contract
Permanent
Hours
  • Full time
  • Part time
Various full and part time hours available
Job ref
100-ACS198-0826
Employer
Hywel Dda University Health Board
Employer type
NHS
Site
Withybush General Hospital
Town
Haverfordwest
Salary
£26,813 - £27,890 per annum (pro rata if part time)
Salary period
Yearly
Closing
23/08/2026 23:59
Interview date
01/09/2026

Employer heading

Hywel Dda University Health Board logo

Nursing Support Worker (Ward 10)

Band 3

Our Hywel Dda values reflect who we are and how we behave. We continuously work together to be the best we can be as we strive to develop and deliver excellent services, putting people at the heart of everything we do. Throughout our recruitment process you will be asked to think about how you would demonstrate these values in the way that you work with us.

If you are registered Health Care professional considering relocating to the Hywel Dda area in West Wales please don’t hesitate to contact our recruitment campaigns team directly via [email protected]

To keep up to date with our latest recruitment activity follow us on Facebook (Swyddi Hywel Dda Jobs), LinkedIn or on Twitter @SwyddiHDdaJobs

Hywel Dda University Health Board reserve the right to close vacancies after 24 hours if a large number of suitable applications are received. We encourage early applications to ensure consideration for a post.


The salary scale for a Band 3 has been adjusted as part of the NHS Agenda for Change pay award for 2026/2027 and will be implemented in August 2026 backdated to 01 April 2026 where applicable.

Job overview

A rewarding opportunity has arisen for a Nursing Support Worker at Ward 10, Withybush General Hospital, Haverfordwest. 

Ward 10 Oncology, Haematology and Palliative Nursing Support Worker (NSW) play a vital role in delivering safe, compassionate, and high-quality care to patients with cancer, haematological conditions, and specialist palliative care needs. 

Working as part of a multidisciplinary team, the NSW supports Registered Nurses, Doctors, and Allied Health Professionals in the assessment, monitoring, and delivery of patient-centred care. The role involves providing practical and emotional support to patients and their families throughout their treatment journey, promoting comfort, dignity, and wellbeing while ensuring care is delivered in accordance with professional standards and organisational values. 

 The post holder contributes to delivering holistic care that addresses the physical, psychological, social, and spiritual needs of patients, particularly those receiving complex treatments or end-of-life car 

The role requires excellent communication skills, empathy, compassion, and a commitment to providing high-quality care to individuals with complex and often life-limiting conditions. The NSW is an integral member of the Ward 10 team, helping to ensure patients receive safe, effective, and dignified care throughout their hospital stay. 

Main duties of the job

There is an opportunity to learn new skills and gain further experience in caring for acutely unwell  Oncology, Palliative and Haematology patients while developing professionally within a positive and challenging environment.  This role will require you to undertake delegated clinical observations and to communicate effectively.

The Ward operates a  rotational shift patterns of 11.5 hour long days and Nights, 7.5 hour earlies and lates in order to meet the  service requirements. 

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Interviews to be held on 01/09/2026

Working for our organisation

Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.

We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.

We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.

Our services are provided in:

  • Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
  • Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
  • Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
  • 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
  • Numerous mental health and learning disabilities services

Detailed job description and main responsibilities

You will be able to find a full job description and person specification attached within the supporting documents.

Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences.  In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

Person specification

Qualifications and Knowledge

Essential criteria
  • Level 3 qualification in a health care related subject Or Equivalent experience and can evidence work based competency demonstrating theoretical knowledge, and the ability to undertake clinical care duties relevant for the role which is gained through experience and worked based training/short courses
  • Knowledge of the Code of Conduct for Healthcare Support Workers in Wales and All Wales Delegation Guidelines (HEIW)
  • Knowledge of relevant policies and procedures within a healthcare setting for example the principles of Safeguarding adults/children to keep patients within their care safe, and confidentiality for example General Data Protection Regulations (GDPR)

Experience

Essential criteria
  • Experience of working within a relevant heath or social care environment, providing direct patient care
Desirable criteria
  • Experience of working with patient groups relevant to area of practice
  • Experience of working within the NHS

Language Skills

Desirable criteria
  • Welsh speaker (Level 1)

Employer certification / accreditation badges

Veteran AwareNo smoking policyCymraegDisability confident employerStep into healthCarer Confident (With Welsh translation)Defence Employer Recognition Scheme (ERS) - GoldCore principlesStonewall 2023 Bronze

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Welsh language skills are essential

Documents to download

Apply online now

Further details / informal visits contact

Name
Emma Jayne Callan
Job title
Senior Sister
Email address
[email protected]
Telephone number
01437 773310