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Job summary

Main area
Frailty
Grade
Band 2
Contract
Permanent
Hours
  • Full time
  • Part time
Full and part time hours will be considered
Job ref
100-ACS094-0426
Employer
Hywel Dda University Health Board
Employer type
NHS
Site
Withybush General Hospital
Town
Haverfordwest
Salary
£26,300 per annum pro rata
Salary period
Yearly
Closing
19/04/2026 23:59
Interview date
06/05/2026

Employer heading

Hywel Dda University Health Board logo

Health Care Support Worker

Band 2

Our Hywel Dda values reflect who we are and how we behave. We continuously work together to be the best we can be as we strive to develop and deliver excellent services, putting people at the heart of everything we do. Throughout our recruitment process you will be asked to think about how you would demonstrate these values in the way that you work with us.

If you are registered Health Care professional considering relocating to the Hywel Dda area in West Wales please don’t hesitate to contact our recruitment campaigns team directly via [email protected]

To keep up to date with our latest recruitment activity follow us on Facebook (Swyddi Hywel Dda Jobs), LinkedIn or on Twitter @SwyddiHDdaJobs

Hywel Dda University Health Board reserve the right to close vacancies after 24 hours if a large number of suitable applications are received. We encourage early applications to ensure consideration for a post.


The Agenda for Change Pay Award for 2026/27 is effective from 1st April 2026.

Please note successful applicants with a start date from 1st April onwards the salary will be as per the 2026/27 pay award. For further detail the pay circular is available via this link https://www.nhs.wales/files/pc-resources/afc-w-02-2026-pdf-pdf?ts=1773244958086

Job overview

An exciting opportunity has arisen for a Band 2 Health Care Support Worker to join the team at Ward 12, Withybush Hospital. 

This is a 24 bedded ward which is a part of the Frailty Pathway. 

We are seeking a compassionate and dedicated individual, with a keen interest in frailty, to ensure we are promoting independence, preventing deconditioning and assisting with daily activities to support in the patient's home. 

The ability to demonstrate care and compassion to patients and their relatives is essential. You will need to have a caring and professional approach to patient care. The ability to work as part of the multidisciplinary team, to ensure high standards of care is delivered to the patients.

Main duties of the job

Full time or part time hours are available.

The ability to speak Welsh is desirable for this post, however we welcome applications in English or Welsh.

Interviews will be held on 6/5/2026

Working for our organisation

Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.

We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.

We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.

Our services are provided in:

  • Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
  • Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
  • Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
  • 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 99 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
  • Numerous mental health and learning disabilities services

Detailed job description and main responsibilities

You will be able to find a full job description and person specification attached within the supporting documents.

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences.  In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

Person specification

.Qualifications and Knowledge

Essential criteria
  • Level 2 in care or Ability to undertake a period of Induction and on the job training to include theoretical knowledge of care and a range of work-related procedures, for example completion of a competency based workbook equivalent to Level 2 vocational qualification
  • Ability to understand and comply with mandatory induction standards and Code of Conduct for Health Care Support Workers in Wales.
Desirable criteria
  • Level 2 vocational qualification in relevant health care related subject

.Experience

Essential criteria
  • Experience of working as part of a team
Desirable criteria
  • Previous experience of working with people in a caring capacity

.Skills and Attributes

Desirable criteria
  • Welsh Speaker (Level 1)

Employer certification / accreditation badges

Veteran AwareNo smoking policyCymraegDisability confident employerStep into healthCarer Confident (With Welsh translation)Defence Employer Recognition Scheme (ERS) - GoldCore principlesStonewall 2023 Bronze

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Welsh language skills are desirable

Documents to download

Apply online now

Further details / informal visits contact

Name
Zoe Griffiths
Job title
Senior Sister
Email address
[email protected]
Telephone number
01437 773312
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