Job summary
- Main area
- Outpatients
- Grade
- Band 3
- Contract
- Permanent: Trainee Contract may be offered - Fixed Term
- Hours
- Part Time hours - See Advert
- Job ref
- 210-2026-14-A
- Employer
- Countess of Chester Hospital NHS Foundation Trust
- Employer type
- NHS
- Site
- Countess of Chester Hospital
- Town
- Chester
- Salary
- £24,937 - £26,598 pa pro rata
- Salary period
- Yearly
- Closing
- 15/03/2026 23:59
- Interview date
- 02/04/2026
Employer heading
Healthcare Support Worker
Band 3
Countess of Chester Hospital NHS Foundation Trust, staff pride themselves on not only leading through clinical excellence, but also by creating an environment where all staff are valued and appreciated. To achieve this, the Trust has embarked on an exciting new strategy focused on continuous improvement.
Our vision is to improve the lives of our community and provide excellence in healthcare, through partnership and innovation
Our High Performance Culture will support everyone to be the best version of themselves by being true to our Trust vision, values and behaviours.
We welcome applications from colleagues from our local and neighbouring communities of all backgrounds and identities, who are currently under-represented within our region such as Black, Asian, Minority ethnic and those with disabilities.
As a region we are reviewing the way we work, and exploring how new working practices that support flexible working can create a positive work-life balance. As part of our recruitment process we will explore how our inclusive employment policies, flexible working, staff engagement forums, Trust facilities and services can be of mutual benefit.
Job overview
Are you looking to join Team Countess as a Health Care Support worker?
We have permanent and training posts available:
I have an NVQ level 3 in Health and Social Care, or I have the equivalent experience in the health care role?
We can recruit you to our Band 3 workforce if you have an NVQ Level 3 in Health and Social Care, or hold the equivalent experience required, subject to a successful interview and pre-employment checks you can join our band 3 workforce. The equivalent experience will be 2-year NHS substantive employment, or a member of our Countess of Chester Bank Team within a health care assistant role, or 3 years’ experience in another health care setting, caring for equivalent patients.
Do not have an NVQ level 3 in Health and Social Care, or have none / not enough equivalent experience in the health care role?
If this is you, upon starting your role, you will enter a six‑month training post. During this period, your wage will be aligned to the National Living Wage. You will be expected to complete and be signed off on the required clinical skills, the Care Certificate, and our practical assessment documentation. Once all elements are successfully achieved, your pay will progress to Band 3.
We will support you in completing your NVQ Level 3 in Health and Social Care in partnership with Cheshire College. This 24‑month programme will be delivered on site, and you will begin the course at the earliest available opportunity.
Main duties of the job
Working Part Time: Various contracted hours available (1 x 30 hours, 2 x 24 hours and 2 x 18 hour contracts available but some flexibility may be given, No full time positions available)
An exciting opportunity has arisen within the Outpatient Department for a 6 x Band 3 Healthcare Support Worker posts.
The successful candidate will be expected to work within all areas of Outpatients.
The Outpatient Department covers clinics from 8am to 8pm Monday to Friday with some Saturdays and Sunday working from 8am to 6pm.
The right candidate will be provided with a 7-day Healthcare Assistant Induction, introducing you to the Trust and ensuring that you settle into your new role.
Successful candidates will be provided with resources and guidance to ensure completion of the national mandatory Care Certificate within 6 months of appointment.
Please see attached the Job Description for full list of duties & responsibilities for this role.
Working for our organisation
Detailed job description and main responsibilities
See Job Description for further details.
Recruitment selection processes are based on competence (see Person specification) and values. An applicant guide to help and support you through your recruitment journey can be accessed at the bottom of this page.
If you have a disability that meets the definition set out in the Equality Act 2010, and you can show that you meet the ‘essential’ criteria described in the person specification for an available position, please answer ‘YES’ to the question: ‘Do you wish to be considered under the Guaranteed Interview Scheme?’
Please inform the team if you have any special support needs to be considered as part of the interview and selection processes.
The trust offers a Guaranteed Interview Scheme to any armed forces community applicants who meet the essential criteria for the post.
If a DBS is required for your role, you are encouraged to enrol for the DBS Update Service. A small annual fee applies which is payable to the DBS Service. Please note applicants will be required to pay for their DBS check. Costs will be deducted from their salary over the first three months of employment.
New entrants to the NHS will commence on the minimum of the scale stated above.
Applicants requiring sponsorship may wish to determine the likelihood of obtaining sponsorship for this position by assessing themselves against the criteria on the gov.uk website - https://www.gov.uk/check-uk-visa.
The Trust will not sponsor where the starting salary does not meet immigration rules
Applicants are advised to apply early as if a large number of applications are received for this post, we reserve the right to close the vacancy prior to the advertised date.
Good luck with your application.
Person specification
Knowledge and Qualifications
Essential criteria
- Level 3 qualification (e.g. A-Level’s, NVQ3) in Health & Social Care OR equivalent knowledge and experience.
- Completion of the Care Certificate within specified timeframe on commencing employment with the Trust.
- In-depth understanding of the healthcare support worker role.
Skills And Experience
Essential criteria
- Experience of working in a clinical environment and undertaking a range of relevant clinical skills with proven competencies.
- Experience working in the NHS.
- Knowledge and understanding of the responsibilities of a health care support worker.
- Can demonstrate an understanding of the importance of promoting patient independence.
Desirable criteria
- Additional clinical duties and activities as defined by the area of work under the delegation of the registered nurse.
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Tara Denton
- Job title
- Outpatient Manager
- Email address
- [email protected]
- Telephone number
- 01244 36252
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