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Job summary

Main area
Planned Care
Grade
Band 2
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
210-2025-364-A
Employer
Countess of Chester Hospital NHS Foundation Trust
Employer type
NHS
Site
Countess of Chester Hospital
Town
Chester
Salary
£24,169 pa
Salary period
Yearly
Closing
03/07/2025 23:59

Employer heading

Countess of Chester Hospital NHS Foundation Trust logo

Housekeeper

Band 2

Countess of Chester Hospital NHS Foundation Trust, staff pride themselves on not only leading through clinical excellence, but also by creating an environment where all staff are valued and appreciated. To achieve this, the Trust has embarked on an exciting new strategy focused on continuous improvement.  
Our vision is to improve the lives of our community and provide excellence in healthcare, through partnership and innovation
Our High Performance Culture will support everyone to be the best version of themselves by being true to our Trust vision, values and behaviours.
We welcome applications from colleagues from our local and neighbouring communities of all backgrounds and identities, who are currently under-represented within our region such as Black, Asian, Minority ethnic and those with disabilities.
As a region we are reviewing the way we work, and exploring how new working practices that support flexible working can create a positive work-life balance. As part of our recruitment process we will explore how our inclusive employment policies, flexible working, staff engagement forums, Trust facilities and services can be of mutual benefit. 

Job overview

Working Full time: 37.5 per week across 5 days

An exciting opportunity is now available for a band 2 housekeeper to work on Ward 52

Main duties of the job

The post holder will be required to carry out various tasks such as monitoring and supporting patients with their menu choices, liaising with dieticians, and other multi disciplinary team members on the ward, ensuring patients are provided with supplies as needed, daily and weekly stock checking, maintaining equipment and deal with maintenance issues and be responsible for stock levels, and generally keeping the ward environment in a tidy and safe state at all times.  

The successful candidate will have excellent communication skills as part of the role will be making and receiving telephone calls. The post holder must have the ability to work autonomously and as part of a team.

Good communication skills are essential, experience as a housekeeper is desirable.

Working for our organisation

The Countess of Chester Hospital NHS Foundation Trust provides services to West Cheshire and to Welsh patients covered by Betsi Cadwaladr University Health Board. The Trust works collaboratively within the wider Cheshire and Merseyside Health and Care Partnership. Its services are provided from three locations:

  • The Countess of Chester Hospital: providing 438 general and acute beds
  • Ellesmere Port Hospital: providing 56 beds as a rehabilitation, intermediate and outpatient facility
  • Tarporley War Memorial Hospital: a base for community services which serve the local rural population.                                                                 

The Trust employs over 5916 staff (headcount) which includes temporary bank staff and provides acute emergency and elective services, primary care direct access services and obstetric services to a population of approximately 411,000. This includes 361,000 residents in Chester and West Cheshire which includes Ellesmere Port and Neston as well as the Deeside area of Flintshire which has a population of approximately 50,000.

The Trust is a busy district general hospital and in 2022/2023, there were more than 503,342 patient attendances (inpatient, outpatient and diagnostic) ranging from a simple outpatient appointment to major cancer surgery. This is an increase of nearly 10,000 compared to the previous year when there were 494,387 patient attendances.

Detailed job description and main responsibilities

See Job Description for further details.

Recruitment selection processes are based on competence (see Person specification) and values.

Please note applicants will be required to pay for their DBS check. Costs will be deducted from their salary over the first three months of employment.

You are encouraged to enrol for the DBS Update Service. A small annual fee of £16 per year applies.

New entrants to the NHS will commence on the minimum of the scale stated above.

Applicants are advised to apply early as if a large number of applications are received for this post, we reserve the right to close the vacancy prior to the advertised date.

Good luck with your application.

Person specification

Qualification

Essential criteria
  • Willingness to undertake any relevant in house training
  • Mandatory training
  • Previous work / life experience requiring involvement with the public setting
Desirable criteria
  • Basic understanding of NHS issues
  • Understanding of quality and change in the clinical setting
  • Basic IT skills
  • An understanding of Organisation of nursing care

Skills & Abilities

Essential criteria
  • Able to present factual information and deal with questions.
  • Ability to communicate in a variety of settings with patients of varying levels of understanding.
  • Ability to develop effective interpersonal relationships with colleagues in the health care setting
  • Ability to communicate sensitive issues with tact and diplomacy
Desirable criteria
  • Able to develop skills to organise and prioritise own workload

Employer certification / accreditation badges

NHS Pastoral Care Quality AwardVeteran AwareApprenticeships logoNo smoking policyAge positiveInvestors in People: GoldImproving working livesDefence Employer Recognition Scheme (ERS) - SilverMindful employer.  Being positive about mental health.Disability confident employerStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Step into health

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Louise Hunter
Job title
Ward Manager
Email address
[email protected]
Telephone number
01244 362052
Additional information