Detailed job description and main responsibilities

JOB DESCRIPTION

JOB PURPOSE

A proficient support worker who assists the registered nurse/multidisciplinary team in the planning, implementation and evaluation of care, working collaboratively with others to meet the needs of patients and their families.  Duties are carried out under the supervision of professionally qualified practitioners.

CLINICAL SKILLS

1. Participate in the delivery of patient care, following agreed plans, policies, procedures, and clinical guidelines, carrying out tasks and activities relevant for the job role/place of work

2. Work collaboratively within the multidisciplinary team/agencies to ensure that patient needs are met

3. Involve patients, relatives/carers in the delivery of care, providing reassurance and support to assist their understanding and co-operation

4. Prepare the clinical area for safe practice by ensuring that cleanliness is maintained, materials and equipment are ready for use, including clearing away afterwards

5. Provide escort and transfer for patients with low dependency as directed by the multidisciplinary team

6. Recognise and respond appropriately to urgent and emergency situations

7. Provide routine information to enable the effectiveness of care to be evaluated and records maintained

8. Contribute to the recording and storing of information, ensuring it is securely held, accurate, complete and legible and can be retrieved promptly when required

CLINICAL GOVERNANCE

9. Promote the individual needs of the patient, by acknowledging preferences, rights and choices, respecting privacy and dignity, and by promoting anti-discriminatory practice, alerting senior staff if patient care appears to be disrespectful or discriminatory

10. Establish and maintain effective communication, maintaining confidentiality of information

11. Contribute to the effective management of risk, by accurate recording and reporting and correct maintenance of records and documentation 

12. Ensure compliance with Trust policies, procedures and clinical guidelines, alerting senior staff if practice of self and others appear to contravene policy, or if concerned about any aspect of patient care

MANAGERIAL/LEADERSHIP

13. Contribute to the development of services from the patients perspective, making suggestions for change and improvements, including taking part in patient and public involvement activities

14. Contribute to the effective and efficient use of resources by ensuring that supplies are available, alerting senior staff when supplies are short, and by making suggestions to reduce waste

15. Promote, monitor and maintain a healthy, safe and secure working environment, ensuring compliance with legal and regulatory requirements, reporting any concerns to senior staff

EDUCATION/LEARNING

16. Take responsibility for own learning by full participation in appraisal and clinical supervision, attending mandatory training, keeping knowledge and skills up to date and by maintaining a portfolio of learning

This job description is an outline of the role and function.  It is not intended to describe all specific tasks.

Health Care support workers at MCHT have a responsibility to;

• Maintain up to date skills and knowledge, and maintain an awareness of care issues
• Maintain a portfolio of learning
• Adhere to Trust policy, procedures and guidelines,
• Adhere to Trust standards of behaviour and expected performance

PERSON SPECIFICATION – HCA 2

KEY:  Application form = A, Interview = I, References = R, Skills test = S