Job summary
- Main area
- Head & Neck, Orthopaedic and Reconstructive Services
- Grade
- Band 2/3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 328-HNO-6811493
- Employer
- South Tees Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- The James Cook University Hospital
- Town
- Middlesbrough
- Salary
- £23,615 - £25,674 Per annum (pro rata)
- Salary period
- Yearly
- Closing
- 18/02/2025 23:59
Employer heading

Clinical Support Worker/Clinical Support Worker - Higher Level
Band 2/3
Job overview
Ward 35 is a fast paced 26 bedded elective and emergency surgical ward specialising in ENT, OMFS, Plastic and burns and Ophthalmology. The work is centred about caring for patients with head and neck cancers, reconstructive surgery following cancer or major trauma as well as minor procedures.
Please note if you do not have the qualifications or experience marked as essential for a Band 3 role, you will be appointed at a Band 2.
Band 2 requirements – willingness to undertake all relevant training and qualifications if wishing to develop into a band 3 role.
Band 3 requirements - Numeracy and Literacy Level 2 or GCSE equivalent (A-C/ 4-9)
Care certificate
Level 3 vocational qualification
or
Short courses and completion of competency workbook equivalent to Level 3 in a range of patient and clinical care duties
and/or
Equivalent knowledge and experience in a range of clinical care duties equivalent to Level 3;
- Theoretical knowledge
- Experience of a range of care and related procedures
- clinical observations
- knowledge of relevant legislation
There is a clear framework to allow for postholders to develop from a band 2 to band 3 and this includes completion of the qualifications.
Main duties of the job
The ward environment is fast paced and a rewarding place to work. Please contact for informal enquiries. Support and training will be provided for all candidate
The post holder will be an active member of the multi-disciplinary team (MDT), undertaking personal care activities, delegated clinical care duties including clinical observations as directed by registered professionals and within clearly defined parameters, to provide healthcare and support that is individualised to the patient needs. The post holder will update and maintain accurate records of any care provision and update and escalate any concerns from their observations and activities to the appropriate registered professional. The post holder has a personal responsibility and duty of care to patients/service users; they are expected to comply fully with all Trust policies and protocols, including those related to patient safety and the prevention of healthcare associated infections. They must also promote dignity, privacy, and respect, to deliver compassionate, safe, high-quality patient care. As a Trust employee, they will honour their work commitments, be reliable and trustworthy. They will uphold the Trust values; the Trust code of conduct will always display civility towards others.
Working for our organisation
South Tees Hospitals NHS Foundation Trust offers leadership and improvement training to all new staff. This training programme has been designed to support our staff in developing their understanding of leadership and management skills. You will be expected to attend the following training sessions
· Your Leadership Impact
· Service Improvement for Beginners
After you complete these one and a half days of training, you will be able to explore further leadership and improvement training opportunities. We also offer a range of additional in-house courses and bitesize programmes through our Leadership and Improvement Team.
Detailed job description and main responsibilities
Please see the full job description and person specification document(s) for main responsibilities of the role.
Person specification
Knowledge and Skills (Both)
Essential criteria
- Insight into behaviours and skills of a carer and the need for effective team work.
- Awareness of GDPR and the need for confidentiality
Desirable criteria
- Familiarity with current NHS and social care policies.
- Working knowledge of STHFT policies and procedures.
QUALIFICATIONS & TRAINING Band 3
Essential criteria
- Numeracy and Literacy Level 2 or Maths & English GCSE A-C/4-9 or Maths & English O Level/GCE A-C or Maths & English CSE Grade 1 or NARIC/ENIC which compares the qualification to UK GCSE (https://www.enic-naric.net/)
- Care certificate
- Level 3 vocational qualification or Short courses and completion of competency workbook equivalent to Level 3 in a range of patient and clinical care duties and/or Equivalent knowledge and experience in a range of clinical care duties equivalent to Level 3. - Theoretical knowledge - Experience of a range of care and related procedures - clinical observations - knowledge of relevant legislation
Experience Band 3
Essential criteria
- Experience of working in health or social care.
- Experience of undertaking and recording clinical observations and escalation of changes or findings.
Desirable criteria
- Experience of working in an NHS care role.
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- amy chambers
- Job title
- ward manager
- Email address
- [email protected]
- Telephone number
- 01642 854535
If you have problems applying, contact
- Address
-
The Recruitment Team
The Murray Building
The James Cook University Hospital
TS4 3BW
- Telephone
- 01642 850850, ext. 57396
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