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Job summary

Main area
Specialist Services & Surgery
Band 2
Permanent: full and part time hours are available
  • Full time
  • Part time
37.5 hours per week (flexible working up to 37.5 hours per week)
Job ref
Royal Cornwall Hospitals NHS Trust
Employer type
Royal Cornwall Hospitals NHS Trust
£20,669 - £21,318 pa pro rata
Salary period
31/03/2024 23:59

Employer heading

Royal Cornwall Hospitals NHS Trust logo

Healthcare Support Worker - Specialist Services & Surgery

Band 2

Job overview

Specialist Services & Surgery

Healthcare Support Worker - Band 2

Ready for the recognition and rewards you deserve? Be Brilliant with RCHT. We are looking to increase our team of Healthcare Support Workers in various departments within the Care Group of Specialist Services & Surgery.

A Healthcare Support Worker is no ordinary job and it is not for an ordinary person.  We need caring, supportive people who love helping others and can come to work with a positive attitude and a friendly smile.  It that sounds like you, then we guarantee you will leave at the end of each shift feeling proud of the work you have done to support patients to feel and be at their best. 

Main duties of the job

Working in the NHS is not all about making other people richer or doing meaningless, boring and unrewarding jobs – it’s real work with real people.  It takes flexibility, commitment and compassion, but in return we can offer you a rewarding career where you can really make a difference.

With strong team working skills, you will be able to demonstrate the values that are important to us, communicating well with both colleagues and patients.  We are open to your ideas for how to improve the services we offer; without compromising on quality and always treating patients and team-mates with respect and dignity.

Working for our organisation

Here at Royal Cornwall Hospitals NHS Trust we are proud of the first class care we provide our patients and to further support this we are expanding our teams of Healthcare Care Support Workers across all departments within the Hospital.  You will be trained to complete your Care Certificate which gives you all the skills you need to be a success (aside from your brilliant personality and helpful nature!).  But it doesn’t stop there – if you want to progress in your career we can even offer you the opportunity to specialise with specialist skills or take our fantastic apprenticeship to become a nurse.  No university fees, no student debts - you can earn whilst you learn!  What are you waiting for?

Sustainability is integral to the Trust achieving the NHS Net Zero target.  All staff are therefore actively encouraged and supported to implement new ways of working within their field of expertise.

Royal Cornwall Hospitals NHS Trust is the biggest provider of healthcare services in Cornwall and the Isles of Scilly. Our three main sites are Royal Cornwall Hospital Truro, St Michael’s Hospital Hayle and West Cornwall Hospital Penzance, our staff and services are available across the region.

Detailed job description and main responsibilities

Our Healthcare Support Workers are key members of the team.  Without you we would not be able to give the quality care we do - to thank you for your dedication and hard work, we promise you:

A rewarding job, where your care makes a daily difference to our patients.

Supportive on the job training and induction, including the opportunity to build on your healthcare career with an opportunity to access a nurse career pathway.

Guaranteed monthly income.

Be a part of a team dedicated to providing first class patient care.

Option of full and Part time hours.

Staff support networks.

Staff benefit packages, with access to the employee pension scheme.

Staff recognition.

Salary sacrifice schemes.

If you are looking for the next step in your career, then this could be the opportunity for you to join a very warm and well established team. Apply now to ensure you do not miss out!

Person specification


Essential criteria
  • Basic literacy and numeracy skills
Desirable criteria
  • GCSE or equivalent in English and Mathematics
  • Willingness and ability to gain NVQ level 2 in “Direct Care” or “Health” or “Health and Social Care”.


Desirable criteria
  • Working in a team

Practical/Intellectual Skills

Essential criteria
  • Able to communicate accurately and effectively with patients and colleagues, verbally and in writing
  • Able to support and reassure patients/carers in distress
  • Understands importance of maintaining confidentiality
  • Demonstrates understanding of the importance of maintaining privacy and dignity

Employer certification / accreditation badges

Armed Forces CovenantVeteran AwareApprenticeships logoDisability confident leaderArmed Forces Covenant (Silver Award)Disability confident committedStep into healthHappy to Talk Flexible Working

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Recruitment Services
Job title
Recruitment Services Team
Telephone number
01872 25 5755