Job summary
- Main area
- WCH ICU Ward
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- Part time - 24 hours per week (12 hour days/nights Weekends/Bank hollidays/ Christmas/New Year)
- Job ref
- 262-A-25-7264194
- Employer
- North Cumbria Integrated Care NHS Foundation Trust
- Employer type
- NHS
- Site
- ICU
- Town
- Whitehaven
- Salary
- £24,937 - £26,598 pa pro rata
- Salary period
- Yearly
- Closing
- 26/08/2025 23:59
Employer heading
Clinical Support worker ICU *Internal Only*
NHS AfC: Band 3
Job overview
INTERNAL ONLY TO NORTH CUMBRIA INTEGRATED CARE NHS FOUNDATION TRUST (NCIC) EMPLOYEES
Clinical support worker , Band 3, West Cumberland Hospital 24 hours available.
To assist the registered nurses (or other healthcare practitioners) in providing high quality patient care
When trained and deemed competent undertake clinical activities, using appropriate equipment
Maintain patients’ privacy and dignity at all times and provide care in a compassionate and sensitive manner.
Be an effective part of the multi-disciplinary team contributing to the departmental objectives
Continue to develop and maintain competencies in nursing tasks to maintain high quality safe care.
Post holder will be expected to contribute to housekeeping and other ward / department duties as required, e.g. general tidiness, replenish stock and ensure clinical equipment is clean, working and stored correctly.
Contributes to the work of the department by working under direct or indirect supervision of registered practitioners or assistant practitioners.
Main duties of the job
Will carry out delegated, repetitive, routine and familiar task
Will carry out routine elements of assessment to enhance the patient / client journey, following an initial assessment by a registered practitioner.
Meet basic care needs of patients, washing dressing, assistance with feeding etc
When trained and deemed competent undertake clinical activities, using appropriate equipment (these will be activities relevant to speciality) e.g. venepuncture, ECGs, urinalysis.
Provide personal care to patients by supporting / providing the patient assistance with all aspects of daily living providing individualised care and promoting independence, using appropriately identified aids e.g. hoists, special mattresses.
Ensure the nutritional needs of the patient are met by assisting them to eat and drink. Also by helping them complete their daily menu card. Be aware of increased nutritional needs. Record accurately nutritional and fluid intake, reporting concerns to Registered Nurse.
Ensure privacy and dignity at all times.
Where relevant to the clinical area, understand why observations are taken and be able to take / record patients, pulse, blood pressure, respirations, temperature and any other observations including accurately recording them. Calculation of the early warning scores, e.g. MEWS and reacting to that score, reporting any problems to the nurse in charge.
Working for our organisation
At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.
Our 5 key principles demonstrate our belief in the delivery of ‘safe, high quality care every time':
- Being a clinically led organisation
- Quality and safety at the heart of our Trust
- A positive patient experience every time
- A great place to work
- Managing our money well
As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.
Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.
Detailed job description and main responsibilities
Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.
Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment. Any applicants who do not meet the eligibility criteria will not be progressed.
If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.
Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.
The essential criteria for this role includes the requirement to have a care certificate or the willingness and ability to undertake this. For further information, please see the additional information link which can be viewed under the “read this before applying” section.
· Please ensure that you document evidence of meeting all the essential criteria in the supporting information.
· If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.
Important Information
Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.
For candidates applying using a Hotmail account or have strict firewall settings please ensure the following:
- Junk Mail is checked regularly
Disclosure and Barring Service:
On 28 November 2020, the new Disclosure and Barring Service filtering rules will come into effect.
The changes mean that:
- youth cautions, reprimands and final warnings will no longer be subject to automatic disclosure
- the multiple conviction rule has been removed, meaning that if an individual has more than one conviction, regardless of offence type or time passed, each conviction will be considered against the remaining rules individually, rather than being automatically disclosed.
If you are unsure about whether you need to disclose certain criminal record information, free confidential advice may be sought from one of the charity bodies listed below. These bodies can advise you on what you are legally required to declare and may also be able to advise you on how you can disclose criminal record information to a prospective employer and your legal rights when doing so.
Nacro – Tel: 0300 123 1999, or email: [email protected]
Unlock – Tel: 01634 247350, email [email protected] or complete the online form on the Unlock website
Please note the cost of the DBS check is increasing from 2nd December and the new cost will be
Standard DBS check £21.50, Enhanced DBS check £49.50 + any admin costs.
The Trust is committed to safeguarding adults and children therefore if the post is subject to the Rehabilitation of Offenders Act (ROA) 1974 (Exceptions) Order 1975 (as amended) the successful candidate(s) will be subject to a criminal records check with the Disclosure and Barring Service (DBS). The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:
Standard Check: £18 + Administration cost of £3.85 = £21.85. Deducted at £6.85 from 1st month salary and £5 deducted from salary over following 3 months.
Enhanced Check: £38 + administration cost of £3.90 = £41.90. Deducted at £11.90 from 1st month salary and £10 deducted from salary over following 3 months.
As part of the one of the largest employers in the UK NCIC future employees will have also access to the following benefits.
A lease car may be available for this position; further details will be provided upon appointment if applicable.
27-day holiday scheme rising to 33 after 10 years
Flexible working Scheme
Excellent opportunities for development
Competitive NHS Pension scheme
Access to NHS discounts with retailers and leisure companies
EAP (Employee Assistance Programme) a free, confidential counselling and information service to assist with personal or work-related problems
These schemes are subject to availability
Person specification
Knowledge and Experience
Essential criteria
- Experience of working in health and social care
- Experience of undertaking and recording clinical observations and escalating changes or findings.
- Working knowledge of legislation underpinning care provision
- insight into behaviours and skills of a carer and the need for effective team work
- Knowledge of safeguarding and understanding work related boundaries
- Understanding of the importance of robust, accurate, clear, timely documentation.
- Understanding work-related boundaries
- Awareness of GDPR and the need for confidentiality
Desirable criteria
- Familiarity with current NHS and social policies
- Computer skills
- Nursing policies and procedures
- Evidence of understanding of Trust Business
- Experience of working in the trust previously
Qualifications
Essential criteria
- Level 3 vocational qualification or Short courses and completion of competency workbook equivalent to Level 3 in a range of patient and clinical care duties or Equivalent knowledge and experience in a range of clinical care duties equivalent to Level 3; - Theoretical knowledge - Experience of a range of care and related procedures - clinical observations
- Knowledge of data protection legislation and health and safety at work legislation
- National Care Certificate or commitment to complete within 12 weeks of commencing employment
- Numeracy and Literacy Level 2
Desirable criteria
- Undertaken relevant additional training for Clinical Support Workers
Skills and Aptitudes
Essential criteria
- Excellent interpersonal, communication and active listening skills.
- Ability to adopt appropriate styles and methods of communication
- Time-keeping, planning and prioritisation skills.
- Basic IT skills to use electronic patient records and other Trust systems.
- Analytical and judgement skills to make decisions based on patient / service user interactions and observations and metrics.
- Ability to demonstrate the importance of holistic person centred care and related procedures.
- Attention to detail
- Ability to use initiative appropriately
- Ability to demonstrate the compassionate values and behaviours needed for dignified care
- Desire to encourage and support patients to remain as independent as possible
- Ability to deal with a wide range of people at all levels, including clients, carers, family, health and social care colleagues and other professionals.
- Caring and empathetic
- Motivated and with a pro-active approach.
- Ability to work independently and as part of a team
- Committed to providing high quality patient care.
- Willingness to undertake job related training and multi-disciplinary competencies for more effective patient care.
- Personal resilience.
- Ability to work calmly and effectively under pressure.
- Presents self as courteous, respectful and helpful and understands importance of professional image.
- Reliable, adaptable and dependable
Desirable criteria
- Keyboard Skills
- Venepuncture
Other requirements
Essential criteria
- Promote equality and value diversity
- Adhere to Trust Values and professional behaviours.
Desirable criteria
- Ability to travel between the sites from which the Trust undertakes its business, or attend meetings or training off-site.
Employer certification / accreditation badges
.png "Better Health - Silver")
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Rachel Dixon
- Job title
- Sister
- Email address
- [email protected]
- Telephone number
- 01946523443
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