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Job summary

Main area
Additional Clinical
NHS AfC: Band 2
  • Full time
  • Flexible working
37.5 hours per week (Flexible)
Job ref
Torbay and South Devon NHS Foundation Trust
Employer type
Torbay Hospital
£18,870 - £19,918 per annum
Salary period
15/08/2022 23:59

Employer heading

Torbay and South Devon NHS Foundation Trust logo

COVID-19 Vacancy Healthcare Support Worker - EAU4

NHS AfC: Band 2

Job overview

EAU4 (to be called Forrest) ward is at present, the Trusts acute covid ward but in time with the reduction of covid numbers the ward will become an Acute General Medical ward with the ability to safely isolate an area for covid patients if required.

This is an exciting time to be joining this brand new team, we welcome applicants that are enthusiastic and keen to learn to ensure we provide high quality individualised patient centred care.

Previous hospital experience is essential.  The post involves shift work including rotation to night duty.

We promote a positive working environment where the health and wellbeing of staff as well as our patients is our priority.

Main duties of the job

  • To act with professionalism and integrity, being a role model to those around us and ensuring everyone has an equal opportunity.
  • To provide a service that is tailored to meet the needs of the individual and to understand what our patients/customers need and be adaptable and responsive
  • To provide a high quality customer service which complies with relevant legislation and NHS Employment check standards.
  • To be honest and learn from mistakes, and help to create a “no-blame” culture were people feel able to share and learn from experiences together
  • To work as part of a team demonstrating effective communication, and working collaboratively with colleagues inside and out of the department.
  • Patient comfort and well being are paramount.
  • Achieving high standards of care.
  • Working as part of and contributing effectively to team working

Working for our organisation

Why work with us - We work in an integrated way with allied health care professionals within the locality, and are a motivated and caring team to both patients and colleagues.

The team is flexible and promotes a health work/home life balance. Therefore, your package with us includes a lot more than just your pay.

Listed are a few of the additional benefits that are available to you as an employee:

  • NHS Pension Scheme
  • Childcare at our day nursery
  • Generous Holiday Entitlement, starting at 27 days a year (for full time workers) plus bank/public holidays
  • Staff Discounts
  • Career development and training opportunities
  • Employee Support - Staff have access to a 24-hour helpline

Our people are caring, committed, inclusive and focussed on quality. We focus on solutions and people’s strengths. We encourage outside the box thinking and embrace innovation and change wherever it can drive improvement.

If you share our values and vision and are passionate about working with people on what matters to them, you could be a real asset to Team Torbay and South Devon.

Detailed job description and main responsibilities

  • Work as a member of the team.
  • Communicate appropriately with a wide range of people including staff, patients and visitors.
  • Answer the telephone, take messages and refer to the Staff Nurse for instructions.
  • To take part as requested in ward/unit meetings, encouraging effective communications between other staff.
  • Recognising and responding to situations within the work area and report to the nurse in charge.
  • Assisting with the undertaking and implementation of risk assessments.
  • Analytical and judgement
  • Responsibility for patients and client care
  • Undertake direct patient care, in support of, and under the delegation of the Registered Nurse, and document care given as required.

Person specification


Essential criteria
  • • Recent experience gained within the last 3 years in the care Sector
Desirable criteria
  • • NVQ 2 (or equivalent) in Healthcare


Essential criteria
  • To be able to demonstrate a basic level of literacy and numeracy skills
Desirable criteria
  • Basic IT skills and Previous knowledge of hospital computer systems


Essential criteria
  • • To demonstrate experience in a caring environment in or outside of the workplace
Desirable criteria
  • • Previous experience in a COVID environment

Employer certification / accreditation badges

Armed Forces CovenantApprenticeships logoNo smoking policyPositive about disabled peopleInvestors in People: GoldMindful employer.  Being positive about mental health.Improving working livesAge positiveThe Employers Network for Equality & Inclusion (enei) is the UK's leading employer network covering all aspects of equality and inclusion issues in the workplace.Disability confident committed

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Julie Southam
Job title
Respiratory Nurse Lead/Acting Matron
Email address
Telephone number