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Job summary

Main area
Nursing
Grade
NHS AfC: Band 3
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
388-7658818-MUEC
Employer
Torbay and South Devon NHS Foundation Trust
Employer type
NHS
Site
Torbay Hospital
Town
Torquay
Salary
£24,937 - £26,598 per annum
Salary period
Yearly
Closing
07/01/2026 23:59

Employer heading

Torbay and South Devon NHS Foundation Trust logo

Healthcare Support Worker

NHS AfC: Band 3

Job overview

We aim to deliver high quality care with compassion to support patients during their Outpatients experience. We are seeking an enthusiastic & highly motivated person to join our friendly Team as a Healthcare Support Work working 37.5 hours per week. You will need to be able to work hours flexibly to meet needs of the service.

 

You will need to adapt to the many varying clinics within the department. You will need to enjoy working within an evolving service. There will be an expectation that the ideal candidate will be prepared to support learners within the department.

Main duties of the job

Please see attached Job Description for full details.

Working clinically you will support the team to provide safe and quality care to patients in your care, and to support the outpatients department as needed.

 

Working for our organisation

Why work with us - You will work as part of the developing and dynamic team of nurses and  the wider MDT, to improve the patient experience and progress the care of a wide range of medical patients. You will be supported with training both formally and informally.

The Trust provides a full HCSW induction and ongoing support. You have access to and employee assistance programme plus occupational health if needed as well as wellbeing events free of charge.  

 

Detailed job description and main responsibilities

Interview patients and carers as part of the assessment process

Undertake and record clinical observation, routine tests, and outcome measures

Prioritising and documenting care. Monitoring clinical observations,  and multitasking and adapting through shift as required.

Full vacancy details can be found on the attached Job Description/Person Specification.

Please refer to your suitability to the post in your supporting information from the role requirements or person specification.

Please note: This role is not eligible for sponsorship under the UK Home Office Skilled Worker visa route, due to the increased salary threshold introduced in early May 2025. Therefore, we are only able to consider applications from individuals who already have the right to work in the UK.

Person specification

Qualifications

Essential criteria
  • Evidence of relevant knowledge and skills in the field
  • Good written and verbal skills
  • Basic IT skills
  • GCSE or Equivalent in Maths and English
Desirable criteria
  • Relevant NVQ level 3 or equivalent training
  • Care experience/NHS experience in last 5 years
  • Working knowledge of Adult Safeguarding

Knowledge and Experience

Essential criteria
  • Proven experience of assisting within healthcare
Desirable criteria
  • Experience of working as part of a MDT

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyPositive about disabled peopleAge positiveImproving working livesMindful employer.  Being positive about mental health.The Employers Network for Equality & Inclusion (enei) is the UK's leading employer network covering all aspects of equality and inclusion issues in the workplace.Disability confident committedArmed Forces Covenant - Silver 2025

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Marie Willcocks
Job title
Matron
Email address
[email protected]
Telephone number
01803655061