Job overview

 As a Care navigator you will provide a dedicated inpatient liaison and outreach service to ensure appropriate triage and listing of inpatient referrals, to maximise patient safety and efficiency. 

You will assess and determine the appropriateness of the referrals received.

Work in partnership with wards and other Trust-wide departments to prepare and consent patients to facilitate safe transfer to the Endoscopy Unit.

Provide guidance to ward nursing and medical staff, with regards to pre-procedural preparation and post procedural requirements.

Act as a point of contact for Emergency Department services for a range of emergency admissions that may require endoscopic evaluation/therapy.

Support complex patients through their Endoscopic pathway, ensuring that the needs of the patients are met. Educating the wider Endoscopy Team on best practice to support complex patients.

Main duties of the job

• Work as an expert practitioner by assessing, planning, implementing, and evaluating the specialist nursing care of patients requiring endoscopic investigations and treatments.
• Provide expert advice to clinical staff on endoscopic issues.
• Support the coordinator to manage the unit.
• To act as the patients, advocate when required and provide expert advice and comprehensive information, both written and verbal, on treatment options to enable patients to make an informed choice.
• Establish and maintain coordination of care for patients throughout diagnosis, planning, treatment and follow-up, liaising with all other service providers to ensure a smooth pathway.
• Actively participating in the educational programme of all staff, including students. Close liaison with the Practice Development Department, offering practical and clinical guidance and attending lectures and meetings as required.

Working for our organisation

About Your New Team and Department

The Endoscopy Unit at Torbay and South Devon NHS Foundation Trust sees both cancer and benign patients in the outpatient setting, running nurse and consultant led procedures and investigation clinics daily.

Torbay is a regional Endoscopy training centre and bowel cancer screening centre serving areas beyond its immediate catchment. 

The department is one of two centres in the newly formed South West Endoscopy Training Academy and there are great opportunities to become involved in steering regional and national training opportunities. 

The department has recently completed on the build of a new Endoscopy Suite, boasting brand new equipment, and up to date facilities. 

We offer support and advice to patients and other professionals within the acute and community setting and work alongside other departments to enhance the patient’s pathway of care.  

Torbay was the first Integrated Care Organisation, merging community services with the acute hospital. The ICO allows us to radically re-think and re-shape the way we deliver care, free from traditional organisational constraints.