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Job summary

Main area
HCSW
Grade
NHS AfC: Band 3
Contract
Permanent
Hours
Part time - 23 hours per week
Job ref
388-7914482-PC&S
Employer
Torbay and South Devon NHS Foundation Trust
Employer type
NHS
Site
SRU- Torbay hospital
Town
torquay
Salary
£25,760 - £27,476 pro rata
Salary period
Yearly
Closing
21/04/2026 23:59

Employer heading

Torbay and South Devon NHS Foundation Trust logo

Healthcare Support Worker

NHS AfC: Band 3

Job overview

Our Healthcare Support Worker will work as part of our nursing team providing personal nursing care and clinical interventions to patients in the surgical receiving unit.

You may contribute to the assessment of care needs and the delivery of planned care under delegation and direction of the Registered Nurse. This will include recording and documenting physiological observations and changes to the patient’s clinical condition. They will also help with the clinical assessment of patients, including venepuncture, cannulation and collecting body fluid samples. To practice in accordance with our Trust standards and policies and to work within the boundaries of their role and individual competence.

Main duties of the job

· Provide direct patient centred care in accordance with patient needs and in line with Trust policies, this may include providing personal care, such as washing and dressing patients, as needed, whilst promoting independence; oral care and supporting with toileting and continence needs.

· Establish and maintain good interpersonal skills, providing and receiving factual and accurate information and to overcome communication barriers using other methods, such as visual prompts, reassurance, empathy, persuasion.

 · Undertake training to perform high quality clinical interventions effectively and remain competent to practice these interventions, such as clinical observations, blood glucose monitoring, urinalysis, venepuncture, removal or urinary catheter, insertion and removal of peripheral cannulas, perform ECG, calculation of BMI, all following assessment and completion of clinical competency. This is not an exhaustive list, and other clinical interventions may be required dependant on the area of practice.

 

Please adhere to the job description attached for more information regarding the main duties of the post.

Working for our organisation

 

Why work with us -  Torbay Hospital provides acute care for the local community and has several community hospitals, and is a hot-spot for those who are considering living by the sea or within half an hour of Dartmoor National Park and an hour to Exmoor National Park. Meanwhile, Plymouth and Exeter are also both within a short drive to enjoy the culture, maritime history and shopping experiences.

We work in an integrated way with allied health care professionals within the locality, and are a motivated and caring team to both patients and colleagues.

Detailed job description and main responsibilities

· Communicate effectively across a wide range of channels and with a wide range of individuals, the public and health social and care professionals. They will use both verbal and non-verbal methods of communication, dependent on the needs of the patient and address communication barriers. They should demonstrate the interpersonal skills that demonstrate empathy, compassion, courtesy, respect and trust.

 · Ensure clear, concise, accurate and legible records and all communication is maintained in relation to care delivered, adhering to local and national guidance.

Please adhere to the job description attached for more information regarding the main duties of the post.

Person specification

essential

Essential criteria
  • 1 year experience in acute settings NHS
Desirable criteria
  • surgical experience

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyPositive about disabled peopleAge positiveImproving working livesMindful employer.  Being positive about mental health.The Employers Network for Equality & Inclusion (enei) is the UK's leading employer network covering all aspects of equality and inclusion issues in the workplace.Disability confident committedArmed Forces Covenant - Silver 2025

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Natalia Gomez Borrego
Job title
Senior sister
Email address
[email protected]
Telephone number
01803654679
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