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Job summary

Main area
Surgery
Grade
Band 3
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
153-SU04776
Employer
University Hospitals Dorset NHS Foundation Trust
Employer type
NHS
Site
Bournemouth
Town
Bournemouth
Salary
£24,169 - £25,674 pa
Salary period
Yearly
Closing
24/07/2025 23:59

Employer heading

University Hospitals Dorset NHS Foundation Trust logo

Healthcare Support Worker - Ward 12

Band 3

As University Hospitals Dorset we are a three site acute trust with ‘university hospital’ status through our partnership with Bournemouth University, working with an annual budget of £730m.

We offer highly regarded health services, employing some 10,000 staff. Our ambitious £250m estates programme is well on the way to delivering state-of-the-art facilities over the next two years to meet the current and future healthcare needs of the populations we serve.

In an Area of Outstanding Natural Beauty with over seven miles of sandy beaches you’ll find inspirational opportunities to achieve your perfect work/life balance. With the New Forest and the Purbecks on our doorstep, we’re also less than three hours from London by road or train. The thriving towns of Poole, Bournemouth and Christchurch give way to idyllic villages and unspoilt landscapes just minutes from our hospitals.

We believe that having a diverse workforce, and allowing people to be themselves, is essential in ensuring we offer an inclusive, welcoming and productive place to work.

We especially welcome applications from minority groups in the community who may be underrepresented in our workforce. 

At UHD our active staff network groups are the Women's Network, Black Asian Minority Ethnic Group (BAME), Pride Network, European (EU), Pro Ability Staff Network, and the Armed Forces Support Group.

As a Trust we are proudly signed up to the Disability Confident and Armed Forces Covenant guaranteed interview schemes.

We are aware that some candidates may choose to use AI tools to support the preparation of their application. While this is not discouraged, we kindly remind applicants that submissions should remain an honest and accurate representation of your own experience and suitability. Personal integrity is an important part of the recruitment process.

Job overview

Are you looking for a career as a Healthcare Support Worker? 

If so we want you to join our committed, dynamic team working on Ward 12 - Elective Surgery at the Bournemouth Hospital.

We are a 20 bed elective general surgical ward looking after a wide range of surgical specialities. This will give the successful applicant the chance to learn & develop their skills in a wide range of areas and would provide diversity in their day to day working life. 

The successful candidate will need to work both days and nights on a rota system covering weekdays, weekends & bank holidays.  

You would be working as part of a multi-disciplinary team under the supervision of a registered nurse within a patient facing ward. Previous experience of working in a care environment is welcomed but is not essential as comprehensive training & support are provided for all successful candidates. 

Applications are invited from individuals with excellent interpersonal skills & a commitment to the provision of high quality & dignified care.

Based at: Bournemouth

Interview Date: TBC

Main duties of the job

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert

 

 

Working for our organisation

Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued teammates and colleagues. UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme. This means that some services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have about this at interview.

 

Please note if the role or service is relocated as part of a planned move, employees will not be eligible for excess mileage reimbursement. Travel from the postholder's home to the new work base will be considered a normal commute. Any other changes not related to this relocation will be managed according to the relevant Trust or National terms and conditions.

 

Detailed job description and main responsibilities

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert

Person specification

Experience

Essential criteria
  • Experience of working in a team under appropriate supervision
  • Able to demonstrate an understanding of principles of effective customer care
  • Good basic hygiene skills (e.g. food handling, hand washing)
Desirable criteria
  • Previous experience of working within a care environment/NHS
  • Experience of working as part of a multidisciplinary team
  • Experience of working with the public

Knowledge

Essential criteria
  • Knowledge of when to seek advice and refer to a registered care professional
  • Understanding of the importance of the promotion of health and well-being (Making Every Contact Count)
  • Able to listen to advice from colleagues, agree a plan of action and implement

Qualifications

Essential criteria
  • Good standard of general education including literacy and numeracy
Desirable criteria
  • NVQ Level 2 in care or customer services

Personal Attributes

Essential criteria
  • Courteous, respectful and helpful at all times
  • Ability to work effectively as a team player under appropriate supervision, and as part of a multi-disciplinary team
  • Manages stress levels effectively
  • Able to work in a busy environment and manage own workload

Technical Skills and Competencies

Essential criteria
  • Ability to communicate clearly and effectively
  • Ability to follow clear instructions and feed back to senior staff
  • Ability to work as part of a team, as well as on own initiative
  • IT literate
Desirable criteria
  • Understanding of basic physiology, e.g. normal vital signs, fluid balance, nutritional requirements etc.
  • Manual handling of patients, using lifting aids

Employer certification / accreditation badges

Disability Confident - two yearsUHD ValuesApprenticeships logoArmed Forces Covenant Gold AwardStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Step into health

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Joao Ferreira
Job title
Charge Nurse
Email address
[email protected]
Telephone number
0300 019 4767
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