Job summary
- Main area
- Discharge Services
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time
- Part time
- Job ref
- 153-CO04885
- Employer
- University Hospitals Dorset NHS Foundation Trust
- Employer type
- NHS
- Site
- University Hospitals Dorset - All Sites
- Town
- Dorset
- Salary
- £24,937 - £26,598 pa/pro rata
- Salary period
- Yearly
- Closing
- 25/08/2025 23:59
Employer heading
Discharge Keyworker / Discharge Team
Band 3
As University Hospitals Dorset we are a three site acute trust with ‘university hospital’ status through our partnership with Bournemouth University, working with an annual budget of £730m.
We offer highly regarded health services, employing some 10,000 staff. Our ambitious £250m estates programme is well on the way to delivering state-of-the-art facilities over the next two years to meet the current and future healthcare needs of the populations we serve.
In an Area of Outstanding Natural Beauty with over seven miles of sandy beaches you’ll find inspirational opportunities to achieve your perfect work/life balance. With the New Forest and the Purbecks on our doorstep, we’re also less than three hours from London by road or train. The thriving towns of Poole, Bournemouth and Christchurch give way to idyllic villages and unspoilt landscapes just minutes from our hospitals.
We believe that having a diverse workforce, and allowing people to be themselves, is essential in ensuring we offer an inclusive, welcoming and productive place to work.
We especially welcome applications from minority groups in the community who may be underrepresented in our workforce.
At UHD our active staff network groups are the Women's Network, Black Asian Minority Ethnic Group (BAME), Pride Network, European (EU), Pro Ability Staff Network, and the Armed Forces Support Group.
As a Trust we are proudly signed up to the Disability Confident and Armed Forces Covenant guaranteed interview schemes.
We are aware that some candidates may choose to use AI tools to support the preparation of their application. While this is not discouraged, we kindly remind applicants that submissions should remain an honest and accurate representation of your own experience and suitability. Personal integrity is an important part of the recruitment process.
Job overview
An exciting opportunity has arisen for discharge keyworker to join UHD Discharge Team.
The post holder will be situated in the hospital discharge team, designated to clinical areas to support discharge planning according to hospital flow pressures. The post holder may be required to participate in cross- site working between Poole and Bournemouth hospital sites. The position will be required to work across a 7 -day rota / the service operates on weekend and Bank holidays
It is essential the successful candidate is able to be adaptable to different working priorities as the clinical area designated will change according to the hospital pressures been experienced on a daily basis.
The post holder will have well developed interpersonal skill as the role requires the individual to communicate effectively at all levels, demonstrating negotiating, problem solving and solution creating skills.
We would be interested in receiving applications from individuals who feel they meet the essential elements of the job specification, and who desire to be part of a developing team. It is essential that the successful candidate has a commitment to improving the discharge planning experience of patients.
Please note we will be unable to offer sponsorship for this role
Base Location: Royal Bournemouth and Poole Hospital
Interview Date: TBC
Main duties of the job
The successful individual will spend the majority of their working day to:
- Visit wards, advise and direct discharge planning / Discharge to Assess (D2A) process
- Support hospital staff with assessment and decision-making.
- Liaise between the ward staff, therapists, social workers and external partner’s staff.
- Guide staff to improve D2A referrals/ process.
- Support effective discharge planning reporting via the Health of the Ward IT application and other IT applications associated with patient information.
Working for our organisation
Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued team mates and colleagues.
UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme.
In some cases this means that a services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have at interview.
Detailed job description and main responsibilities
To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.
Person specification
Qualifications
Essential criteria
- NVQ level 3: health / social care management or equivalent
- Care Certificate
Knowledge and Experience
Essential criteria
- Experience of working in a hospital setting
- Understanding of complex discharge planning in care of the elderly, stroke, long term conditions and vulnerable adults.
Desirable criteria
- Experience of working within a functioning MDT
Interpersonal Skills
Essential criteria
- Good communication skills
- Problem solving skills
- Team working qualities including understanding the needs of other professions
- Willing to be flexible to meet the needs of the service
- Use of IT including Windows, Word, Excel, Powerpoint,
Personal attributes
Essential criteria
- Self motivated
- Good time management
- Able to work under pressure
- Able to prioritise own caseload
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Katie Reed
- Job title
- Senior Clinical Discharge Lead -
- Email address
- [email protected]
- Telephone number
- 0300 019 5931
- Additional information
Chris Bowden - Senior Clinical Discharge Lead - Poole - 0300 019 8398
List jobs with University Hospitals Dorset NHS Foundation Trust in Nursing and Midwifery