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Job summary

Main area
Surgery
Grade
NHS AfC: Band 3
Contract
Permanent: One Full time and One Part time role available
Hours
  • Full time
  • Part time
37.5 hours a week or 23 hours a week (including Early, Late, Long Day, Night, Weekends and bank Holidays)
Job ref
153-SU04779
Employer
University Hospitals Dorset NHS Foundation Trust
Employer type
NHS
Site
Ward B2 Poole Hospital
Town
Poole
Salary
£24,625 - £25,674 pa/ pro rata
Salary period
Yearly
Closing
27/07/2025 23:59

Employer heading

University Hospitals Dorset NHS Foundation Trust logo

Healthcare Support Worker - Ward B2

NHS AfC: Band 3

As University Hospitals Dorset we are a three site acute trust with ‘university hospital’ status through our partnership with Bournemouth University, working with an annual budget of £730m.

We offer highly regarded health services, employing some 10,000 staff. Our ambitious £250m estates programme is well on the way to delivering state-of-the-art facilities over the next two years to meet the current and future healthcare needs of the populations we serve.

In an Area of Outstanding Natural Beauty with over seven miles of sandy beaches you’ll find inspirational opportunities to achieve your perfect work/life balance. With the New Forest and the Purbecks on our doorstep, we’re also less than three hours from London by road or train. The thriving towns of Poole, Bournemouth and Christchurch give way to idyllic villages and unspoilt landscapes just minutes from our hospitals.

We believe that having a diverse workforce, and allowing people to be themselves, is essential in ensuring we offer an inclusive, welcoming and productive place to work.

We especially welcome applications from minority groups in the community who may be underrepresented in our workforce. 

At UHD our active staff network groups are the Women's Network, Black Asian Minority Ethnic Group (BAME), Pride Network, European (EU), Pro Ability Staff Network, and the Armed Forces Support Group.

As a Trust we are proudly signed up to the Disability Confident and Armed Forces Covenant guaranteed interview schemes.

We are aware that some candidates may choose to use AI tools to support the preparation of their application. While this is not discouraged, we kindly remind applicants that submissions should remain an honest and accurate representation of your own experience and suitability. Personal integrity is an important part of the recruitment process.

Job overview

Do you have the passion, enthusiasm and knowledge to provide excellent care to acute surgical patients?  Are you positive, creative and dynamic?

If you do then the Surgical Directorate is currently looking for Health Care Support Worker for an exciting role on Ward B2

Our focus is on providing safe and exceptionally skilled surgical care to our patients.  We focus heavily on training, education, staff support and development; alongside collaborative working with our Consultants and other professionals.  We consider ourselves a supportive team, who welcome learners and those wishing to grow their skills and knowledge.

We deliver high quality care to patients with complex needs and multiple co-morbidities, we are a forward-thinking directorate and wards, We always put our patients first. 

We strive towards improving our services to meet the ever changing needs of our patients, the workforce and the systems of the future. 

We need Health Care Support Workers that are passionate about the contribution they make to safe and compassionate patient care, their working environment and colleagues.  We are a strong and happy team...so why not come and join us!

Main duties of the job

To work as part of a multidisciplinary team assisting with patient care and 
other departmental-related duties as directed by a Registered Nurse to ensure kind, safe, and compassionate care for patients. 

Working for your organisation

The successful candidate will work within the already established team in delivering high quality seamless care to emergency surgical patients

 

Working for our organisation

Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued teammates and colleagues. UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme. This means that some services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have about this at interview.

 

Please note if the role or service is relocated as part of a planned move, employees will not be eligible for excess mileage reimbursement. Travel from the postholder's home to the new work base will be considered a normal commute. Any other changes not related to this relocation will be managed according to the relevant Trust or National terms and conditions.

 

Detailed job description and main responsibilities

The roles and responsibilities of a Health Care Support Worker (HCSW)  include (but not limited to): 
  • Making sure patients are comfortable
  • Helping patients move around
  • Washing and dressing patients
  • Taking basic observations and updating patient records
  • Keeping departments tidy and ensuring equipment is clean
  • Serving meals and helping patients eat
  • Collecting, storing, and labelling biological specimens
  • Keeping hospital supplies properly stocked and organized
  • Working closely with other healthcare professionals such as nurses, physicians, and therapists in order to provide patients with exceptional care
  • Support workers may also provide physical and emotional support, encourage and support the development of personal skills, and help with household tasks

Person specification

Qualifications

Essential criteria
  • NVQ 2 or equivalent qualification/ willingness to work
Desirable criteria
  • GCSE Or equivalent in Maths and English

Personal attributes

Essential criteria
  • enthusiastic caring attitude, good time management, able to deal with the demands of a rapidly developing service
Desirable criteria
  • must be a team player, able to demonstrate empathy, sensitivity and discretion

Technical Skills and Responsibilities

Essential criteria
  • Understanding of basic physiology e.g. normal vital signs, fluid balance, nutritional requirements etc.
  • Ability to work as part of a team, as well as on own initiative
Desirable criteria
  • Experience of working as part of a multidisciplinary team

Experience

Essential criteria
  • Ability to adapt and learn in a health care environment
Desirable criteria
  • Previous experience of working within a care environment/NHS

Knowledge

Essential criteria
  • An understanding around basic patient care
Desirable criteria
  • Knowledge of care and related procedures, clinical observations, relevant legislation

Employer certification / accreditation badges

Disability Confident - two yearsUHD ValuesApprenticeships logoArmed Forces Covenant Gold AwardStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Step into health

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Zara Langshaw
Job title
Ward Sister
Email address
[email protected]
Telephone number
0300 019 8567
Additional information

Please ask for one of my deputy sisters if I am unavailable