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Job summary

Main area
Surgical
Grade
Band 3
Contract
Permanent
Hours
  • Full time
  • Part time
37.5 hours per week (12 hour shifts on a fully flexible pattern, including long days, nights, weekends, and bank holidays.)
Job ref
153-SU05606
Employer
University Hospitals Dorset NHS Foundation Trust
Employer type
NHS
Site
Ward B2 - Poole General Hospital
Town
Poole
Salary
£24,937 - £26,598 per annum
Salary period
Yearly
Closing
12/02/2026 23:59
Interview date
20/02/2026

Employer heading

University Hospitals Dorset NHS Foundation Trust logo

Healthcare Support Worker - Ward B2

Band 3

As University Hospitals Dorset we are a three site acute trust with ‘university hospital’ status through our partnership with Bournemouth University, working with an annual budget of £730m.

We offer highly regarded health services, employing some 10,000 staff. Our ambitious £500m transformation programme is well on the way to delivering state-of-the-art facilities over the next two years to meet the current and future healthcare needs of the populations we serve.

In an Area of Outstanding Natural Beauty with over seven miles of sandy beaches you’ll find inspirational opportunities to achieve your perfect work/life balance. With the New Forest and the Purbecks on our doorstep, we’re also less than three hours from London by road or train. The thriving towns of Poole, Bournemouth and Christchurch give way to idyllic villages and unspoilt landscapes just minutes from our hospitals.

We believe that having a diverse workforce, and allowing people to be themselves, is essential in ensuring we offer an inclusive, welcoming and productive place to work.

We especially welcome applications from minority groups in the community who may be underrepresented in our workforce. 

At UHD our active staff network groups are the Women's Network, Black Asian Minority Ethnic Group (BAME), Pride Network, European (EU), Pro Ability Staff Network, and the Armed Forces Support Group.

As a Trust we are proudly signed up to the Disability Confident and Armed Forces Covenant guaranteed interview schemes.

We are aware that some candidates may choose to use AI tools to support the preparation of their application. While this is not discouraged, we kindly remind applicants that submissions should remain an honest and accurate representation of your own experience and suitability. Personal integrity is an important part of the recruitment process.

Job overview

Do you have the passion, enthusiasm and knowledge to provide excellent care to acute surgical patients?  Are you positive, creative and dynamic?

If you do then the Surgical Directorate is currently looking for Health Care Support Workers for an exciting role on Ward B2

Our focus is on providing safe and exceptionally skilled surgical care to our patients.  We focus heavily on training, education, staff support and development; alongside collaborative working with our Consultants and other professionals.  We consider ourselves a dedicated, supportive team, who welcome learners and those wishing to grow their skills and knowledge.

We deliver high quality care to patients with complex needs and multiple co-morbidities, we are a forward-thinking directorate and wards, We always put our patients first. 

We strive towards improving our services to meet the ever changing needs of our patients, the workforce and the systems of the future. 

We need Health Care Support Workers that are highly motivated and passionate about the contribution they make to safe and compassionate patient care, their working environment and colleagues. We are a strong and happy team...so why not come and join us!

PLEASE NOTE WE ARE UNABLE TO OFFER SPONSORSHIP FOR THIS POSITION

Interview Date: 20th February 2026

2x full time, fully flexible positions available 37.5hours a week, and 1x 34.5hour a week position, also fully flexible i.e. may require working nights, weekends, and bank holidays.

 

Main duties of the job

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.

Working for our organisation

UHD are investing, developing and transforming Trust services in line with the New Hospital Programme. As part of this, some services may move site this year or next, either temporarily or permanently. Recruiting Managers will be happy to answer any service-specific questions at interview.

If a role or service relocates as part of a planned move, excess mileage will not be reimbursed. Travel from home to the new work base will be classed as a normal commute. Any other changes will be managed under Trust or national terms and conditions.

UHD has active networks including Women’s, DEN, Pride, EU, Pro Ability, and Armed Forces. We support Disability Confident and Armed Forces Covenant interview schemes.

AI tools may be used, but applications must honestly reflect your own skills and experience. Integrity is key to our recruitment process

Detailed job description and main responsibilities

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.

Person specification

Experience

Essential criteria
  • Ability to adapt and learn in a health care environment
Desirable criteria
  • Previous experience of working within a care environment/NHS

Qualifications

Essential criteria
  • NVQ 2 or equivalent qualification/ willingness to work
Desirable criteria
  • GCSE Or equivalent in Maths and English

Technical Skills Competencies

Essential criteria
  • Ability to communicate clearly and effectively (to understand and be understood)
  • Understanding of basic physiology e.g. normal vital signs, fluid balance, nutritional requirements etc
  • Ability to work as part of a team, as well as on own initiative
Desirable criteria
  • Experience of working as part of a multidisciplinary team

Personal attributes

Essential criteria
  • enthusiastic caring attitude, good time management, able to deal with the demands of a rapidly developing service
Desirable criteria
  • must be a team player, able to demonstrate empathy, sensitivity and discretion

Knowledge

Essential criteria
  • An understanding around basic patient care
Desirable criteria
  • Knowledge of care and related procedures, clinical observations, relevant legislation

Employer certification / accreditation badges

Disability Confident - two yearsUHD ValuesApprenticeships logoArmed Forces Covenant Gold AwardStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Step into health

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Zara Langshaw
Job title
Ward Sister
Email address
[email protected]
Telephone number
0300 019 8567