Job summary
- Main area
- Oncology
- Grade
- NHS AfC: Band 4
- Contract
- Permanent: Cross site
- Hours
- Part time - 18.75 hours per week
- Job ref
- 374-LL0186-A
- Employer
- East Sussex Healthcare NHS Trust
- Employer type
- NHS
- Site
- Eastbourne and Hastings
- Town
- Eastbourne and Hastings
- Salary
- £27,485 - £30,162 per annum, pro rata
- Salary period
- Yearly
- Closing
- 30/03/2026 23:59
Employer heading
Acute Oncology Support Worker
NHS AfC: Band 4
We are proud to provide ‘Outstanding’ care and be a great place to work.
East Sussex Healthcare NHS Trust provides safe, compassionate and high quality hospital and community care to the half a million people living in East Sussex and those who visit our local area.
We are one of the largest organisations in East Sussex with an annual income of £700 million and we are the only integrated provider of acute and community care in Sussex.
Our extensive health services are provided by over 8,000+ dedicated members of staff working from two acute hospitals in Hastings and Eastbourne, three community hospitals in Bexhill, Rye and Uckfield, over 100 community sites across East Sussex, and in people’s own homes.
The Care Quality Commission (CQC) rated us as ‘Good’ overall, and ‘Outstanding’ for being Caring and Effective. The Conquest Hospital in Hastings and our Community Services were rated ‘Outstanding’ and Eastbourne DGH was rated ‘Good’ Our two acute hospitals have Emergency Departments and provide 24 hour a day care, offering a comprehensive range of surgical, medical, outpatient and maternity services, supported by a full range of diagnostic and therapy services.
Job overview
We are looking for a dedicated and enthusiastic individual to join our team as an Acute Oncology Cancer Support Worker.
We are delighted to have an opportunity to recruit a Acute Oncology Cancer Support Worker to join our established team of Acute Oncology Clinical Nurse Specialists and one Acute Oncology Cancer Support Worker.
Working with Acute Oncology to improve the patient experience, you will coordinate referrals to ensure that patients are seen promptly and by the most appropriate person.
You will work mainly at EDGH Hospital, and be expected to cross cover where needed.
We will give you opportunities to fulfil your passion for cancer care and grow your career. You will have the chance to inspire others to deliver the highest standards of patient care and you will be part of a friendly, supportive Acute Oncology team.
Main duties of the job
You are likely to have some experience of cancer and may have a background in healthcare. This is not an essential factor and transferrable skills and a willingness to learn are equally important.
It is essential to have excellent interpersonal skills, to be flexible and enthusiastic. To work with inclusivity and kindness, mindful of our Trust values.
Working for our organisation
A wide range of staff benefits are available to our staff including staff development, enrolment in the NHS pension scheme, auto-enrolment to our Temporary Workforce Service, access to onsite nurseries. staff restaurants and accommodation.
In addition to an internal Occupational Health department, all staff also have access to free psychological support through our confidential Employee Assistance Programme. Onsite parking is available from only £50 a year.
There has never been a better time to join East Sussex Healthcare NHS Trust, submit your application today.
Statement on the Use of AI
We value the individuality that each candidate brings to the application process. While we understand that AI tools are widely available, we strongly discourage applicants from using AI-generated content when applying for jobs with us. We believe that your application should reflect your true skills, experiences, and motivations, which are best conveyed through your own words and unique perspective.
Using AI for your application may not accurately represent your knowledge, skills, and experience and may result in a disconnect between your qualifications and our assessment of your application.
We encourage applicants to take the time to thoughtfully complete their applications; by doing so, you allow us to better understand your true potential and ensure a fair and transparent evaluation of your application. Over reliance on AI-generated content may diminish your chance of success.
Detailed job description and main responsibilities
Please refer to the job description attached.
If you have any questions about this position please do not hesitate to contact us.
Person specification
Qualifications
Essential criteria
- GCSE English Language and Mathematics (Grades A-C) or equivalent
- BTEC HNC in Health or social care or equivalent recent professional development and experience
- Evidence of continued professional development
Desirable criteria
- Training in foundation degree in health and social care equivalent
- Coaching or teaching qualification
- Foundation degree in health and social care
- Willingness to undertake learning and development courses
- Care certificate
Experience
Essential criteria
- Relevant health or social care experience or equivalent
- Experience of multi-professional working
- Experience in the use of data management and IT systems
- Evidence of good communications skills both verbal and non-verbal
- Understanding of the health and social care environment
- Communicating with patients and relatives
- Able to cope with distressed patients or relatives
- Understanding of person-centred care
Desirable criteria
- Experience in coordinating a patient workload
- Experience of working with cancer patients
- Awareness of Improving Outcomes: A Strategy for Cancer and other national cancer policies
- Knowledge of relevant cancer treatments, interventions and terminology
- Experience of coach/teaching patients and carers
- Managing/triaging of telephone calls
Skills / Knowledge / Abilities
Essential criteria
- Ability to communicate both verbally and non-verbally on a daily basis with people at all levels in a sensitive manner
- Ability to work within a team
- Ability to motivate self and others Flexible attitude to working
Desirable criteria
- Ability to work flexibly across different teams and specialities
Other
Essential criteria
- Effective organisation skills
- IT skills, data collection, use / completion of Somerset cancer registry database
- Able to travel between sites in a timely and efficient manner
- Ability to deal with complex and difficult emotional situations
Employer certification / accreditation badges
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Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Elaine Crosby-Jones
- Job title
- Acute Oncology Lead Nurse
- Email address
- [email protected]
- Telephone number
- 07976891879
- Additional information
An informal chat is recommended before application, feel free to contact Elaine Crosby-Jones via email at [email protected] to arrange this.
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