Job overview

Are you a caring and confident individual with enthusiasm?  Do you wish to support patients to remain at home? 

We are looking for support workers, with previous hospital/community healthcare setting experience, to assist registered nurses and qualified therapists in delivering an excellent admission avoidance  service as part of our Urgent Community Response Team (UCRT). This involves providing Clinical interventions, and support the recovery  of patients who may be experiencing a health and social care crisis  within their own home. The UCRT is a Community admission avoidance team providing a 7 day a week service in order to support patients to remain within their own homes where clinically safe to do so. The team provide a 2 hour response to referrals and offer specialist assessments and interventions as well as planning ongoing care for both health and social demand.  Support workers will be expected:

• To contribute to the assessment and the treatment of individual patients on the caseload and communicate any changes in health and care needs to the registered staff.
• To communicate effectively with patients, relatives, carers and health care professionals to assist the registered staff in ensuring an integrated, holistic approach to patient care.

The post holder will work as part of an integrated multi-disciplinary team.

The post holder will require a valid driving license and access to a car as the  service covers patients living in the Mid Essex area.

Main duties of the job

To manage daily workload efficiently and effectively, taking into account the needs and preferences of the patient.
• To observe record and report to the Team Leader, any changes in a patient’s condition or circumstances.
• To be familiar with the steps to be taken in medical emergencies and act accordingly.
• Work with the UCRT to support the delivery of holistic care and admission avoidance interventions.
• To undertake through each patient’s individual care plan, those duties delegated by the Team Leader and Case Manager, which the post holder has been trained and is competent and confident to perform.
• To visit patients within their homes, at times, as directed by the registered staff or manager. Tasks may include:
• Personal care
• Monitoring of baseline physical observations
• Timely Recognition and reporting of deterioration
• Blood glucose monitoring
• Urinalysis
• Phlebotomy
• Male / Female catheterisation
• Wound care management
• Full training and competencies will be provided to ensure that the post holder has the appropriate skills to undertake these duties.

Working for our organisation

Provide is a Community Interest Company (social enterprise). We deliver a broad range of health and social care services in the community, and are committed to making sure that they are safe, responsive and of high quality. Provide is owned by its employees and has primarily social objectives. Any profits we make are reinvested into the local community or back into delivering services.

We work from a variety of community settings, such as community hospitals, community clinics, schools, nursing homes and primary care settings, as well as within people’s homes to provide more than 40 services to children, families and adults across Essex, Dorset, East Anglia and the North of England.

A highly respected, award winning health and social care provider. We expect our staff to demonstrate and uphold our values at all times:

Vision: Transforming Lives

Values: Care, Innovation and Compassion

Mission: An ambitious, employee owned social enterprise, growing in size and influence. We transform lives by treating, caring and educating people.

Provide is an equal opportunity employer committed to building a team that represents a variety of backgrounds, perspectives and skills, proud to have LGBT+ and Ethnic Minority Networks.

We welcome applicants from underrepresented groups. If you have the skills and experience for the job, please apply regardless of your background.

Eligible for NHS Pension