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Job summary

Main area
Discharge Lounge
Grade
NHS AfC: Band 3
Contract
Permanent: & FIxed Term
Hours
  • Full time
  • Part time
37.5 hours per week
Job ref
432-HR104-24
Employer
East Suffolk and North Essex NHS Foundation Trust
Employer type
NHS
Site
Colchester General Hospital
Town
Colchester
Salary
£22,816 - £24,336 per annum pro rata
Salary period
Yearly
Closing
01/05/2024 23:59

Employer heading

East Suffolk and North Essex NHS Foundation Trust logo

Senior Healthcare Support Worker - Discharge Lounge

NHS AfC: Band 3

We are one of the largest NHS organisation in England. Our scale provides exciting opportunities for development, innovation, research, education and training.

Talk to us about our range of flexible working opportunities, apprenticeships and staff benefits

Equality Diversity and Inclusion (EDI) is at the heart of all we do; and it forms part of the ESNEFT’s core activities. The Trust operates and relies on everyone treating each other with dignity and respect, to receive equitable and fair treatment in the implementation of Policies, Procedures and in its Practices, to foster positive work relationships, and finally to act with integrity as a professional within ESNEFT as well as a representative of the NHS as a whole.  The EDI Agenda reflects the Trust values such as Optimistic, Appreciative and Kind. In line with the NHS Long Term Plan, People Plan, People Promise and a Model Employer intrinsic in the Equality Diversity and Inclusion Agenda, we consistently strive to improve, to take the learning into Action for a better ESNEFT.

If you are passionate about patient care and want to develop your skills and knowledge then we are keen to hear from you.

 

Job overview

Do you want to be part of a team who have an excellent reputation for delivering a high standard of care with innovative working in a rapidly changing environment?

Permanent & Fixed Term opportunities have arisen within the Discharge Lounge at Colchester Hospital for highly motivated Senior Healthcare Support Workers to join the team. 

Full Time & Part Time hours available - The role will include a rotation of day and night shifts.

If you have excellent communication skills and a professional manner, then come and join our team in delivering high quality care.

Experience in the health care setting is essential.

If you like a challenge, are able to work at a very fast pace, enjoy working with a multi-disciplinary team and can give our patients the dignified care they deserve then this could be the job for you.

Please note this post may close before the stated closing date if we receive sufficient applications.

Main duties of the job

  • To meet the direct and indirect care needs of patients under the delegation and supervision of a Registered Nurse
  • To ensure high standards of patient care at all times, in line with Trust policies and guidelines.
  • To work as an effective member of the nursing and wider multi-professional healthcare team.
  • To work within the boundaries of the role of the Senior Healthcare Support Worker and refer to the Registered Nurse as appropriate.

Working for our organisation

We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients’ own homes. 

We are one of the largest NHS organisations in England, employing more than 12,000 staff. 

We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options. 

Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services. 

Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.   

We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what’s widely regarded as the world’s best EPR system to ESNEFT, transforming life in hospital for staff and patients. 

If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.   

Find out about living and working here - www.youtube.com/watch?v=GkPu7HphU8A 

Detailed job description and main responsibilities

For full details of the responsibilities and duties of this role please see the attached job description. 

Person specification

Qualifications

Essential criteria
  • Care certificate achieved or equivalent
  • Evidence of completed competencies as part of a professional portfolio
  • NVQ level 3 or equivalent
Desirable criteria
  • Evidence of functional skills or willingness to undertake
  • Willingness to undertake further study

Experience

Essential criteria
  • Proven previous experience in a health setting
Desirable criteria
  • Experience within an acute setting

Knowledge and Skills

Essential criteria
  • Awareness of physical, psychological and spiritual needs of patients relatives and carers.
  • Awareness of the nature of the carers role in assisting patients to fulfil basic human needs
  • Knowledge of clinical procedures and observations
  • Knowledge of relevant legislation
Desirable criteria
  • Understanding of risk management, health and safety issues, including safe manual handling.

Employer certification / accreditation badges

No smoking policyMenopause Friendly EmployerPositive about disabled peopleAge positiveInvestors in PeopleArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.NHS Pastoral CareDisability confident committedStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Step into healthHappy to Talk Flexible Working

Applicant requirements

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Kirsty Maurer
Job title
Site Matron
Email address
[email protected]