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Job summary

Main area
mental health
Grade
Band 3
Contract
Permanent
Hours
Full time - 37.5 hours per week (7.5hour Shifts)
Job ref
327-25-602
Employer
Gloucestershire Health and Care NHS Foundation Trust
Employer type
NHS
Site
Charlton Lane Hospital
Town
Cheltenham
Salary
£24,937 - £26,598 per annum
Salary period
Yearly
Closing
27/07/2025 23:59
Interview date
04/08/2025

Employer heading

Gloucestershire Health and Care NHS Foundation Trust logo

Senior Health Care Assistant

Band 3

We love what we do and we think you will, too!

At Gloucestershire Health and Care NHS Foundation Trust (GHC), we provide joined-up mental health, physical health and learning disability services to people of all ages across Gloucestershire. We run community hospitals and provide care and support in people’s own homes and in a range of other locations across the county. 

We are on a mission to enable people to live the best life they can and we have a vision to work together to provide outstanding careWe put people at the heart of our services, focusing on personalised care by asking ‘what matters to you’.

We’re passionate about making sure that everyone can contribute to achieving our mission and we are continually working to support healthy and happy high-quality teams in all areas of the Trust.

Our application process aims to understand each candidates knowledge, skills and experience.  We have found that candidates that use AI to generate their answers can lack specificity and fail to address key criteria outlined in the job description.

It is really important to personalise your application to convey your individual skills, knowledge, and experiences effectively and for us to understand why you are applying for this role with GHC.  We discourage over reliance on AI-generated applications as it will lessen your chances of success in securing an interview with us .

 

Job overview

An exciting opportunity has arisen for a Senior Health Care Assistant at Charlton lane Hospital.  Willow Ward, is a 16 bedded ward for predominantly older adults with an organic mental illness.

It would be desirable for the post holder to have experience in caring for elderly, facilitation of positive engagement and activities with people with dementia. The successful candidate would be supported by the unit manager in taking mandatory, statutory and dementia training. Upon commencing your post, you will participate in a comprehensive trust and unit induction which ensures that you feel skilled and supported to undertake this challenging job. 

The posts are funded at 37.5 hours per week (full time) and involves a 7.5hour rotational shift system. ‘Flexible’ working arrangements will be considered. Any request will be set against genuine operational requirements and limitations and it is not obligatory for a manager to accede to the request.

If you do not hear from us within three weeks of the closing date you have probably not been shortlisted. We are sorry we are unable to let you know the outcome of your application.

Main duties of the job

As a Health Care Assistant/ Support Worker you will be responsible for participating and assisting in the delivery of care / services to patients and service users as part of a Mental Health and Social Care Health Service.  Health Care Assistant and other Healthcare Support Workers employed by the Trust are required to follow the guidance set out in Code of Conduct for Health Care Assistants/ Health Care Support Workers to provide safe and compassionate care of a high standard, and to challenge others who are not.  You will receive direct supervision and partake in reflective practice / training on a regular basis and be required to meet the Care Certificate standards. All successful applicants will also have the opportunity to discuss the prospect of undertaking a Level 3 Healthcare Support Worker Apprenticeship alongside their substantive post. This apprenticeship would include the Level 3 Diploma in Clinical Healthcare.

You will receive direct supervision and partake in reflective practice / training on a regular basis and be required to meet the Care Certificate standards. All successful applicants will also have the opportunity to discuss the prospect of undertaking a Level 3 Healthcare Support Worker Apprenticeship alongside their substantive post. This apprenticeship would include the Level 3 Diploma in Clinical Healthcare.

 

Working for our organisation

We have a skilled and dedicated workforce of over 5000 colleagues working in a diverse range of services over 55 sites and within people’s homes. We strive to enable a welcoming workplace culture that builds and celebrates civility, inclusivity and diversity, while providing a sense of belonging and trust.
 
Annual staff surveys, regular Pulse surveys and other engagement opportunities provide our people with lots of opportunity to tell us about their experiences of working with us.  In the latest staff survey, 61% of colleagues gave us their views.  It was great to hear that:
 
72% of colleagues would recommend the Trust as a place to work, ranking us 1st for Provider Trusts in the South West region on this question.
76% would recommend the standard of care provided in our services if a friend or relative needed treatment, also ranking us 1st in the South West region.
81% said that care of patients and service users is the Trust’s priority, compared with an average in comparable NHS Trusts in England of 64%.
 
This high-level overview shows we are in a healthy position, with higher scores than average for comparable organisations, alongside a great response rate, indicating good staff engagement.  However, we also know we have plenty of room for improvement in many areas. To that end, we continue to prioritise and invest in our commitment to genuinely becoming a Great Place to Work with consistent top-quartile performance in the annual staff survey and Pulse surveys.

Detailed job description and main responsibilities

• On a daily basis assist qualified staff in the provision of care as detailed in the individual care plans, undertake tasks that facilitate the smooth running of the ward as directed by qualified staff and liaise with other departments to ensure the ward environment is safe and welcoming e.g. Hotel Services. 

Tasks can include; assisting with the giving of medication and medical dressings; holding the pagers for first response; preparing for admissions; escort and driving duties. This will include extended periods without direct supervision.

• On a daily basis identify and provide the necessary physical care to patients to help them complete daily living activities i.e personal hygiene, diet and fluid intake, clothing and laundry, personal environment, maintaining rest and sleep and activity, physical observations
• On a daily basis initiate, co-ordinate and run ward and community based social and recreational activities for ward patients, including individual and group activities. This will include extended periods without direct supervision
• Undertake and accurately record physical observations e.g. temperature, pulse, blood pressure, also general and special visual observations
• Periodically collect fluid, sputum and faecal samples as required
• Ensure a range of social and recreational activities are always available in the unit / ward for patients which can be implemented by staff at other times
• Successfully initiate and develop rapport with patients, to enable patients to balance periods of activity, socialisation and rest
• Liaise effectively with nursing staff, multi-disciplinary teams and other allied health professionals
• Actively participate in team handovers, providing verbal reports as required or making presentations to the immediate team or the wider multi-disciplinary team

The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.

Person specification

QUALIFICATIONS

Essential criteria
  • NVQ level 3 or equivalent level of competency based training in a relevant health or social care area
Desirable criteria
  • European Computer Driving Licence (ECDL)

LENGTH AND / OR NATURE OF EXPERIENCE

Essential criteria
  • Significant experience of working in a mental health or social care setting
  • Significant experience of working in a team and independently
  • Experience in the assessment of patients
Desirable criteria
  • Experience of lone working and decision making
  • Experience of providing social and recreational activities

PROFESSIONAL / MANAGERIAL / SPECIALIST KNOWLEDGE

Essential criteria
  • Knowledge of mental illness or learning disabilities and its impact on the Individual
  • Knowledge of how mental illness has an impact on motivation, social skills and activities and on the individual and their families
  • Knowledge and understanding of risk assessment and management obtained through formal in-house training course
  • Knowledge and understanding of the Care Pathway Approach (CPA)
  • Awareness of issues surrounding diversity and anti-discriminatory practice
  • Understanding of the basic principles of Infection Control

Employer certification / accreditation badges

Veteran AwareApprenticeships logoNo smoking policyPositive about disabled peopleAge positiveDisability confident leaderImproving working livesCare quality commission - GoodArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.NHS Pastoral CareStep into healthNational Preceptorship for Nursing Quality Mark

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Kathryn Dutson
Job title
Ward Manager
Email address
[email protected]
Telephone number
03004214061