Job summary
- Main area
- Breast Care
- Grade
- Band 3
- Contract
- 12 months (Fixed Term 12 months)
- Hours
- Part time - 23.5 hours per week (To be able to work 23.5 hours per week across Monday to Friday to cover the weekly shift pattern. 3 x 08:30-13:30 and 1 x 08:30-17:30. This pattern will fluctuate depending on the consultant timetable. Rotas are completed 6 weeks in advance.)
- Job ref
- 318-25-T0604
- Employer
- Gloucestershire Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- Thirlestaine Breast Centre (Cheltenham)
- Town
- Cheltenham
- Salary
- £24,937 - £26,598 (pa pro rata if part-time)
- Salary period
- Yearly
- Closing
- 03/09/2025 23:59
Employer heading

Clinical Healthcare Support Worker - Breast Care, Band 3
Band 3
At Gloucestershire Hospitals, our people are at the heart of everything we do. As the largest employer in the county, we’re proud to provide outstanding acute, elective, and specialist services to over 650,000 people across our county. Whether you’re just beginning your NHS journey or taking the next step in your career, this is an exciting time to join us. We’re investing in innovation, research, and transformation, with over 100 active clinical studies and major developments underway across our two district hospitals.
You can expect a welcoming and supportive culture and you’ll be supported by passionate colleagues who care deeply about teamwork, development, and delivering exceptional care. We offer structured development programmes, mentoring, and leadership opportunities to help you grow in your career. Gloucestershire has the perfect mix of culture, countryside, and community. With excellent schools, transport links, and access to award-winning green spaces, it’s a great place to live and work.
We value the diversity of our workforce and are committed to creating an environment where everyone feels they belong.
Be part of Gloucestershire Hospitals, explore your future with us today.
Job overview
Clinical Healthcare Support Worker - 23.5 hours per week.
We are looking for an enthusiastic and proactive Clinical Healthcare Support Worker to join our dynamic Breast Care Team.
The Clinical Healthcare Support Worker will assist the clinical members of the breast care team under their supervision to provide a high quality, comprehensive nursing service to all patients and users accessing the breast centre. They will ensure a high standard of patient care is maintained in a clean and safe environment.
You will support the operational day-to-day running of the Breast department, through non-clinical duties, to enable ongoing high quality service delivery.
You will also have the opportunity to work with patients and assisting consultants with breast biopsies.
The successful applicant will join our breast nursing team, working alongside experienced breast care nurses, and an advanced nurse practitioner.
We are looking for an individual who is motivated with their development, enthusiastic and flexible in their approach to work. The ability to work well with all members of the team is essential. You will need excellent communication skills and to be able to work as part of a team.
Core working hours Monday- Friday, 23.5 hours per week.
Shifts: 3x 08:13:30 and 1x 08:30-17:30.
The days of working per week do change with the consultants timetable, so flexibility is required.
Interview: To be confirmed.
Main duties of the job
- Previous care experience although not essential
- Basic knowledge of IT skills - using word, outlook
- Willingness to learn
- Possess good communication and interpersonal skills.
- To be able to use effective skills to communicate with and reassure patients and relatives in circumstances where they may be worried or distressed.
- Able to communicate with multiple team members - Consultants, ANP's, radiologists, imaging assistants, reception staff, nursing staff.
- To assist in the smooth running of symptomatic clinics, breast screening and result clinics.
- To assist in chaperoning and efficient movement of patients around the breast centre.
- Completing clinics with notes and paperwork correctly filed and clinic rooms stocked and tidied.
Working for our organisation
We take pride in placing people at the centre of everything we do, working together as a united team. Driven by a shared ambition to continually grow, develop, and learn, we recognise and value every contribution. By combining our experience and skills, we not only support our vibrant, diverse communities, but also support one another.
We a team of over 9,000 employees, we are proud to be the largest employer in Gloucestershire and rank among the top 10 largest Trust in the South West region. By joining our Trust, you will benefit from an excellent package that includes exclusive benefits, flexible working opportunities and the chance to gain valuable experience in one of our innovative hospitals. As well as generous annual leave allowance, access to the excellent NHS pension scheme, competitive bank rates, discounts at local shops and restaurants, access to two on-site nurseries, discounted public transport, reward and recognition and a range of health and wellbeing initiatives to support you.
Detailed job description and main responsibilities
Clinical Healthcare Support Workers (CHCSW's) are an essential role to aid the smooth running of the breast clinics at Thirlestaine. Without a CHCSW, the breast clinics can not run. CHCSW's assist with the following:
- To assist in the smooth running of the symptomatic clinics, breast screening and results clinics.
- Working with all members of the breast care team to assist in the chaperoning and efficient movement of patients around the breast centre.
- Ensuring clinics start on time. Completing clinics with notes and paperwork correctly filed and clinic rooms stocked and tidied.
-Caring for patients who have received bad news and caring for those patients who are going through cancer treatment.
- A requirement of the role is to position and manoeuvre patients and equipment on a daily basis.
-To assist clinician with breast biopsies, examinations, ultrasounds and mammograms.
- Cover the service to ensure safe delivery of care and clinics.
Additional working pattern details:
To be able to work 23.5 hours per week across Monday to Friday to cover the weekly shift pattern. 3 x 08:30-13:30 and 1 x 08:30-17:30. This pattern will fluctuate depending on the consultant timetable. Rotas are completed 6 weeks in advance.
Additional Contact Details
Senior Breast Specialist Nursing Team:
David Rider (Advanced Nurse Practitioner) - [email protected]
Ruth Keating ( Senior Breast Nurse) - [email protected]
Rachel Currie (Senior Breast Nurse) - [email protected]
Fiona Thornton (Senior Breast Nurse) - [email protected]
Person specification
Qualifications and Education
Essential criteria
- At least 3 x GCSE’s A-C (9-4) including a science
Desirable criteria
- Relevant education such as Care certificate, NVQ level 2, Health and Social Care level 2 or 3
Experience,skills and knowledge
Essential criteria
- Within a hospital or community nursing setting
- Able to communicate effectively with patients and multiple members of the breast team
- Organisational skills
Desirable criteria
- Previous care experience
Additional Qualities
Essential criteria
- Team worker
- Able to cope under pressure
- Able to work independently
- Flexible approach to working hours to meet the demands of the service
- IT literate
Desirable criteria
- Proactive / takes own initiative
- Experience of hospital specific IT systems such as Trakcare and CRIS
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Charlotte Minett
- Job title
- Lead Nurse Breast Care Services
- Email address
- [email protected]
- Telephone number
- 0300 422 6110
- Additional information
Senior Breast Specialist Nursing Team:
David Rider (Advanced Nurse Practitioner) - [email protected]
Ruth Keating ( Senior Breast Nurse) - [email protected]
Rachel Currie (Senior Breast Nurse) - [email protected]
Fiona Thornton (Senior Breast Nurse) - [email protected]
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