Job summary
- Main area
- Rehabilitation ward
- Grade
- Band 2
- Contract
- Permanent
- Hours
- Part time - 15 hours per week (Evening shift pattern only)
- Job ref
- 327-25-786
- Employer
- Gloucestershire Health and Care NHS Foundation Trust
- Employer type
- NHS
- Site
- Peak View Ward, Vale Community Hospital
- Town
- Dursley
- Salary
- £24,465 per annum, pro rata
- Salary period
- Yearly
- Closing
- 28/09/2025 23:59
Employer heading
Ward Assistant - The Vale
Band 2
We love what we do and we think you will, too!
At Gloucestershire Health and Care NHS Foundation Trust (GHC), we provide joined-up mental health, physical health and learning disability services to people of all ages across Gloucestershire. We run community hospitals and provide care and support in people’s own homes and in a range of other locations across the county.
We are on a mission to enable people to live the best life they can and we have a vision to work together to provide outstanding care. We put people at the heart of our services, focusing on personalised care by asking ‘what matters to you’.
We’re passionate about making sure that everyone can contribute to achieving our mission and we are continually working to support healthy and happy high-quality teams in all areas of the Trust.
Our application process aims to understand each candidates knowledge, skills and experience. We have found that candidates that use AI to generate their answers can lack specificity and fail to address key criteria outlined in the job description.
It is really important to personalise your application to convey your individual skills, knowledge, and experiences effectively and for us to understand why you are applying for this role with GHC. We discourage over reliance on AI-generated applications as it will lessen your chances of success in securing an interview with us .
Job overview
As a Ward Assistant, you will be a hugely valuable support to our Nursing and Facilities teams providing support to ward care, the catering team and the housekeeping team.
You will need to be:
- Caring and kind
- Cheerful and friendly
- Able to follow instructions
- Happy to work in a team but also able to use own initiative
- Have good listening and communication skills
Main duties of the job
- Contributing to the cleanliness of the ward
- making beds
- tidying rooms
- re-stocking supplies
- Assisting with food and drink preparation
- refilling water jugs
- setting tables
- clearing plates and cutlery
- Recreational support
- providing encouragement for patients
- taking patients out to the garden
- helping patients settle in
- Administration
- Answer the door for visitors
- Showing visitors to the right room to see a patient
- Answering the telephone
The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.
Working for our organisation
We have a skilled and dedicated workforce of over 5000 colleagues working in a diverse range of services over 55 sites and within people’s homes. We strive to enable a welcoming workplace culture that builds and celebrates civility, inclusivity and diversity, while providing a sense of belonging and trust.
Annual staff surveys, regular Pulse surveys and other engagement opportunities provide our people with lots of opportunity to tell us about their experiences of working with us. In the latest staff survey, 61% of colleagues gave us their views. It was great to hear that:
- 72% of colleagues would recommend the Trust as a place to work, ranking us 1st for Provider Trusts in the South West region on this question.
- 76% would recommend the standard of care provided in our services if a friend or relative needed treatment, also ranking us 1st in the South West region.
- 81% said that care of patients and service users is the Trust’s priority, compared with an average in comparable NHS Trusts in England of 64%.
This high-level overview shows we are in a healthy position, with higher scores than average for comparable organisations, alongside a great response rate, indicating good staff engagement. However, we also know we have plenty of room for improvement in many areas. To that end, we continue to prioritise and invest in our commitment to genuinely becoming a Great Place to Work with consistent top-quartile performance in the annual staff survey and Pulse surveys.
Detailed job description and main responsibilities
As a Health Care Assistant/ Support Worker you will be responsible for participating and assisting in the delivery of care / services to patients and service users as part of a Mental Health and Social Care Health Service. Health Care Assistant, Social Care Workers and other Healthcare Support Workers employed by the Trust are required to follow the guidance set out in Code of Conduct for Health Care Assistants/ Health Care Support Workers to provide safe and compassionate care of a high standard, and to challenge others who are not.
You will receive direct supervision and partake in reflective practice / training on a regular basis and be required to meet the Care Certificate standards. All successful applicants will also have the opportunity to discuss the prospect of undertaking a Level 3 Healthcare Support Worker Apprenticeship alongside their substantive post. This apprenticeship would include the Level 3 Diploma in Clinical Healthcare.
Person specification
Skills
Essential criteria
- Excellent communication and interpersonal skills
- Experience of being customer or patient facing
- Flexible and adaptable
- work as part of a team and independently
Desirable criteria
- Evidence of commitment to training and learning
Knowledge
Desirable criteria
- Knowledge of infection control
Qualifications
Essential criteria
- Basic level of education
- NVQ Level 2 in Cleaning or equivalent qualification or experience (or willing to undertake)
Desirable criteria
- Level 2 Food Hygiene certificate (or willing to undertake)
Employer certification / accreditation badges
.png "National Preceptorship for Nursing Quality Mark")
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Margaret Badger
- Job title
- Senior Ward Sister
- Email address
- [email protected]
- Telephone number
- 03004218476
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