Job summary
- Main area
- Day Surgery
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time
- Part time
- Job ref
- 318-26-T0168
- Employer
- Gloucestershire Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- Gloucester Royal Hospital
- Town
- Gloucester
- Salary
- £24,937 - £26,598 (pro rata if part time)
- Salary period
- Yearly
- Closing
- 26/03/2026 23:59
Employer heading
Clinical Healthcare Support Worker, Band 3
Band 3
At Gloucestershire Hospitals, our people are at the heart of everything we do. As the county’s largest employer, we are proud to provide high-quality acute, elective, and specialist services to more than 650,000 people across our county. Our care is delivered across Gloucestershire Royal, Cheltenham General and Stroud Maternity Hospital.
With over 9,000 employees representing more than 95 nationalities, bringing together a mix of cultures and experiences to the care that we deliver. Whether you’re beginning your NHS journey or looking to take the next step in your career, this is an exciting time to join us. We’re investing heavily in innovation, research, and transformation, with more than 100 active clinical studies and major developments underway across our hospitals.
We take pride in working as one team, driven by a shared ambition to grow, develop, and continually improve. Every contribution is valued and by combining our collective strengths, we support not only our diverse communities but one another. You can expect a warm, supportive culture and colleagues who are passionate about teamwork, professional development and delivering exceptional care. We offer structured development programmes, mentoring and leadership opportunities to help you progress in your career.
We are committed to fostering an inclusive environment where everyone feels they belong. By joining our Trust, you will benefit from a comprehensive package that includes flexible working opportunities, generous annual leave, the NHS pension scheme, competitive bank rates, local discounts, access to on-site nurseries, reduced public transport costs, reward and recognition schemes and a wide range of health and wellbeing initiatives.
Be part of Gloucestershire Hospitals, explore your future with us today.
Job overview
You will be working as part of the day surgery team in Gloucestershire Royal Hospital or Cheltenham General Hospital delivering exceptional care for the patients attending the unit. Day case surgery is becoming more common, it now makes up approximately 70% of all surgery performed. The patients will expect, and will receive, the highest standards of professional care by all members of the team involved.
Main duties of the job
- To provide high quality nursing care whilst working within limitations of the role and understanding how to escalate when required.
- To work effectively as a member of the multidisciplinary team
- Maintain and develop high standards of care
- Work proactively to ensure that all patients expectations and needs are met within a timely manner
- Respond to emergency situations with composure, maintaining patient safety and seeking immediate support whilst supporting the patient, family and other staff as required.
- The ability to maintain clear, accurate and concise patient records in keeping with departmental and professional standards.
- Report near misses and untoward incidents, complaints, emergencies, injury or medication efforts via the trust reporting system and assist lead staff in investigating as required.
Working for our organisation
Mayhill Unit and Chedworth Surgical Unit pride themselves on having a positive culture and this is reflected in the feedback we receive from our patients
Mayhill Unit and Chedworth Surgical Unit are open Monday - Friday (excluding bank holidays) and we work shifts between the hours of 0700 and 2100.
You will be involved in the pre and post operative care for a number of surgeries including a variety of specialities such as Head and Neck, Urology Colorectal and Upper Gastrointestinal, Gynaecological and Gynaecology oncology, Breast, Vascular and Trauma.
Detailed job description and main responsibilities
To communicate effectively, especially where patient ability to do so is compromised.
Ability to disseminate contentious and delicate information appropriately
To deliver safe care within a challenging and changing clinical environment.
To adhere to all Trust policies and procedures and professional code of conduct.
To input and retrieve patient and staff information from computer-based systems.
As a Health Care Assistant, you will be responsible for participating and assisting in the delivery of care / services to patients
Provide safe and compassionate care of a high standard under supervision of registered nurses
Assisting patients with activities of daily living including personal care and nutritional and dietary support
Recording of observations and assessments of patients additional supportive tasks as directed by registered nurse e.g. venepuncture and ECG’s
Undertaking activities which include the moving and handling of both patients and equipment.
You may occasionally be asked to work across sites to cover short notice sickness or leave.
Person specification
Qualifications
Essential criteria
- GCSE (or equivalent) in Maths and English Grade 4 or above
Desirable criteria
- Evidence of a completed care certificate
Knowledge
Essential criteria
- Ability to prioritise own workload and that of others as appropriate
- Personally resilient and able to manage complexity and work in an ambiguous or changing environment
- Excellent communication and interpersonal skills
- Ability to effectively and appropriately escalate concerns
Experience
Essential criteria
- Experience of working within an acute clinical environment
Desirable criteria
- Previous experience within a relevant specialty
Personal Attributes
Essential criteria
- Ability to act as a role model
- Enthusiastic and self-aware
- Flexible, reliable, adaptable and dependable
- Team focused
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Naomi Brown
- Job title
- Senior Sister (Mayhill Unit)
- Email address
- [email protected]
- Telephone number
- 0300 422 6751
- Additional information
Laura Cummings
Senior Sister (Chedworth Surgical Unit)
03004223699
List jobs with Gloucestershire Hospitals NHS Foundation Trust in Nursing and Midwifery