Job summary
- Main area
- General Outpatients
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (Rotational cross site basis)
- Job ref
- 318-25-T0680
- Employer
- Gloucestershire Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- Community Diagnostic Centre
- Town
- Gloucestershire (Gloucester & Cheltenham)
- Salary
- £24,937 - £26,598 (pa pro rata if part-time)
- Salary period
- Yearly
- Closing
- 10/11/2025 23:59
Employer heading
Clinical Healthcare Support Worker, Band 3-General Outpatients
Band 3
At Gloucestershire Hospitals, our people are at the heart of everything we do. As the largest employer in the county, we’re proud to provide outstanding acute, elective, and specialist services to over 650,000 people across our county. Whether you’re just beginning your NHS journey or taking the next step in your career, this is an exciting time to join us. We’re investing in innovation, research, and transformation, with over 100 active clinical studies and major developments underway across our two district hospitals.
You can expect a welcoming and supportive culture and you’ll be supported by passionate colleagues who care deeply about teamwork, development, and delivering exceptional care. We offer structured development programmes, mentoring, and leadership opportunities to help you grow in your career. Gloucestershire has the perfect mix of culture, countryside, and community. With excellent schools, transport links, and access to award-winning green spaces, it’s a great place to live and work.
We value the diversity of our workforce and are committed to creating an environment where everyone feels they belong.
Be part of Gloucestershire Hospitals, explore your future with us today.
Job overview
An exciting opportunity has arisen for enthusiastic outpatient HCA[s] to join our existing teams within General Outpatients [GOPD] at CDC. We are looking for HCA’s who as well as having good organisational and people skills and possess a variety of nursing skills.
We are a dedicated and supportive team that provides treatment and care to a wide variety of patients. Our departments are busy, unpredictable environments, where we care for patients attending appointments for a host of different specialties including dermatology, Gynaecology, Rheumatology, Urology, Cardiology, Neurology and many more. A new Community Diagnostic Centre [CDC] has also opened where we host further GOPD clinics for our patients.
Our departments are open Monday to Friday 8am- 6pm. The successful candidate[s] will be expected to work fully rotational across our GOPD sites at Gloucester, Cheltenham and our new Community Diagnostic Centre in Gloucester Quays. (Hospital transport bus available with Park and Ride facilities in Cheltenham).
Additional working pattern details: Rotational cross site basis
Main duties of the job
To work as part of the outpatient’s clinical team assisting in the delivery of high-quality services under the supervision of qualified staff. To support all staff with day to day running of services undertaken at Gloucestershire Hospitals NHS Foundation trust.
To work well with people at all levels and effectively as a team member. To undertake link roles which will assist in the smooth running of the department. Ability to provide a variety of nursing and personal care and contribute to a safe and welcoming environment for staff, patients and visitors. To communicate effectively, especially where patient ability to do so maybe compromised and chaperone where required. To contribute towards a forward thinking, compassionate and inclusive workforce that focuses on an engaging team approach.
Working for our organisation
We are seeking highly compassionate and enthusiastic HCA’s who possess good communication and people skills to help us continue to deliver outstanding care to our patients. We are an experienced team who care deeply about our patients and their hospital experience[s] with us.
The successful candidate[s] will be required to work fully rotational across both sites at Gloucester, Cheltenham and our new Community Diagnostic Centre in Gloucester Quays (Hospital transport bus available with Park and ride facilities in Cheltenham). We actively encourage and support appropriate staff development within their role[s].
Our departments are open Monday to Friday 8am- 6pm (with occasional late finishes).
Detailed job description and main responsibilities
Please see the attached job description for more information on the main responsibilities for this vacancy.
Person specification
Qualifications, Skills and Experience
Essential criteria
- Venepuncture Training
- Basic IT skills appropriate to role
- Ability to work on own initiative at times
- Ability to work well within a team environment, motivated and enthusiastic
- Flexible approach to working
- Good personal and communication skills.
- GCSC maths and English, Grade C and above
Desirable criteria
- Previous experience in OPD area desirable
- Previous NHS Experience
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Ghayas Khan
- Job title
- General Manager OPD
- Email address
- [email protected]
- Telephone number
- 0300 422 3905
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