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Job summary

Main area
Child Health
Grade
Band 2
Contract
Permanent
Hours
  • Full time
  • Part time
37.5 hours per week (Monday - Friday, occasional unsocial hours.)
Job ref
251-FCSS7625-SUPP
Employer
Hampshire Hospitals NHS Foundation Trust
Employer type
NHS
Site
Basingstoke and North Hampshire Hospital
Town
Basingstoke
Salary
£24,465 pa pro rata
Salary period
Yearly
Closing
29/10/2025 23:59

Employer heading

Hampshire Hospitals NHS Foundation Trust logo

Ward Support Worker (Child Health)

Band 2

Our cultural ambition is to have a culture that places people at the heart of all we do, where we all belong, and where learning, improvement and excellence thrive.

 

Job overview

•    To assist with meeting the needs of parents and carers on the inpatient ward.
•    To orientate families to the unit and hospital environment and facilities
•    To organise the ordering and serving of patient meals.
•    To collate information from friends and family questionnaire. 

Main duties of the job

•    Welcome patients to the ward in a friendly, professional manner, orientating them and their families to the ward and hospital where necessary.
•    Be responsible for the management and storage of ward food supplies.
•    Carry out weekly audits for cleanliness in key areas.
•    Assist in ensuring that children/young people receive appropriate food and to serve meals.
•    To assist the nursing staff in promoting family centred care.
•    To ensure parents kitchen and parents rooms are clean and stocked up daily.
•    To keep parents’ information board up to date with relevant information.
•    To collate information for friends and family test for G2.
•    To contribute to the maintenance of a safe environment, to check all fridge temperatures on a daily basis.
•    To act as fire warden for the unit.

Working for our organisation

Our vision is to provide outstanding care for every patient. Patient care is at the heart of what we do at our three sites: Basingstoke and North Hampshire Hospital, Royal Hampshire County Hospital in Winchester and Andover War Memorial Hospital. Hampshire Hospitals NHS Foundation Trust provides medical and surgical services to a population of approximately 600,000 people across Hampshire and parts of West Berkshire.

Our cultural ambition is to have a culture that places people at the heart of all we do, where we all belong, and where learning, improvement and excellence thrive.

We provide specialist services to people across the UK and internationally. We are one of only two centres in the UK treating pseudomyxoma peritonei (a rare form of abdominal cancer) and we are leaders in the field of tertiary liver cancer and colorectal cancer.

The trust employs more than 9,000 staff and has a turnover of over £500 million a year. As a Foundation Trust, we are directly accountable to our members through the governors. The Council of Governors represent the interests of their constituencies and influence the future plans of the Foundation Trust.

Tackling Climate Change: Hampshire Hospitals aims to embed sustainability and net zero carbon principles into the delivery of care across all its services. To find out more, search HHFT Climate Action or [email protected].

Detailed job description and main responsibilities

Please fine full details of this is included in the Job Description that is attached to this vacancy. 

Person specification

Certificates

Essential criteria
  • Food Handling certificate (or willing to take it)
Desirable criteria
  • Childcare qualification

Experience

Essential criteria
  • Experience of working with Children / in a children's environment
Desirable criteria
  • Experience of working in healthcare / catering or hotel service management

Knowledge

Essential criteria
  • Good general Education
Desirable criteria
  • Knowledge of health and safety at work Act

Skills

Essential criteria
  • Excellent Communication and interpersonal skills
Desirable criteria
  • Ability to use a computer / IT skills

Employer certification / accreditation badges

NHS Pastoral Care Quality AwardVeteran AwareApprenticeships logoNo smoking policyPositive about disabled peopleAge positiveWe offer Wagestream - A financial wellbeing benefit which lets you access your pay as you earn it.Disability confident employerDefence Employer Recognition Scheme (ERS) - GoldArmed Forces Covenant

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Zoe Appleton
Job title
Clinical Lead G2
Email address
[email protected]
Telephone number
0125 313699
Additional information

Please be aware that Zoe works Shifts, including Nights and weekends. 

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