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Job summary

Main area
Fracture Clinic
Band 2
Part time - 32.5 hours per week
Job ref
West Hertfordshire Teaching Hospitals NHS Trust
Employer type
St Albans/Watford
St Albans/Watford
£19,612 - £20,984 per annum, pro rata, inclusive of 5% High Cost Area Payment
Salary period
28/06/2022 23:59

Employer heading

West Hertfordshire Teaching Hospitals NHS Trust logo

COVID-19 Vacancy Band 2 - Healthcare Support Worker - Fracture Clinic-St Albans/Watford

Band 2

Job overview

Band 2 Healthcare Support Worker - Orthopaedics and Trauma.

Part time -  Monday to Friday 32.5 hours per week.

Working hours 10:30 – 17:30 with 30 minute lunch break.

Based in St. Albans City Hospital Orthopaedic Centre and Watford General Hospital Fracture Clinic.

Main duties of the job

Do you have an interest in Trauma and Orthopaedics, or would like to learn about this speciality, then this role could be for you.

The Trauma and Orthopaedic Department are looking for an enthusiastic hardworking individual who can bring passion and a willingness to learn, whilst demonstrating the Trust Values of care, Quality and Commitment and the ability to work has a team player. 

Ideally we are looking for someone with a background or knowledge of working within the Healthcare sector, who has achieved or is working towards the Care Certificate and can demonstrate good IT Skills. Is passionate about the role whilst demonstrating a willingness to work hard, learning and developing new skills in a challenging and fast paced Outpatient Clinic environment.

The successful candidate will also be expected to travel across sites to Watford General Hospital to cover Fracture Clinics.

Working for our organisation

There has never been a more exciting time to join West Hertfordshire Hospitals NHS Trust! Major redevelopment works are due for completion by 2025 or soon after. These will be most dramatic at Watford General Hospital where up to 90% of buildings will be new.

There are also plans for a digital transformation, new models of care and a multi-storey car park. As well as this, the trust – which won the UK Best Employer Award (Nursing Times 2019) – is applying for teaching hospital status in recognition of its wide and well-renowned role in educating doctors, nurses, and other healthcare professionals.

We encourage and welcome people with disabilities if you need help please ask.

We reserve the right to close this advert early due to the volume of applicants. Please apply as soon as possible to avoid disappointment.

If you do not hear back within 3 weeks of your application, please assume you have been unsuccessful on this occasion.

Detailed job description and main responsibilities

  • To assist with patients who are attending clinics in the Outpatients Department.
  • To Assist the Registered Nurse with specified clinical activities.
  • Under the supervision of the Registered nurse prepare and undertake agreed clinical activities with patients in clinics.
  • To prepare and maintain the environment for clinical activity.
  • To ensure to maintain the privacy, dignity and individuality of the patients at all times.
  • To refer any queries or anxieties of patients and their carers to the appropriate person.
  • To be polite and courteous at all times to patients, carers and colleagues.
  • Follow consistently high standards of infection control Practice especially with
  • Reference to hand hygiene and aseptic techniques.
  • Be aware of the Trust Infection Control guidelines and procedures relevant to their work.
  • Participate in mandatory training.
  • To liaise closely with medical, Nursing, pathology and Radiology Staff as required.
  • To liaise with Medical record staff and Medical Secretaries to ensure that the clinics are conducted effectively and efficiently.
  • To maintain confidentiality at all times when dealing with case notes.
  • Report to the outpatient Sister all untoward incidents that occur to patients, staff or visitors within the Outpatient Department.
  • To work as a member of the Multi professional Team.
  • To be flexible in the performance of the post, particularly regarding clinics, hours and OPD site, and to carry out any other reasonable duties as requested by senior staff.


  • The post holder will uphold and display Trust values of Commitment, Care & Quality

Person specification

Your application will be scored against the Person Specification for this role.

Essential criteria
  • 0=Does not meet Person Spec / 1=Meets some aspects - reserve candidate / 2=Meets Person Spec - to be interviewed

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyDisability confident employerCommitted to being an Inclusive Employer

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Jacqueline Lockett
Job title
Fracture Lead Nurse
Telephone number
Additional information

Sister Michelle Maclean on 01727 897752

Sister Helen Burnett on 01727 897752