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Job summary

Main area
General
Grade
Band 3
Contract
Permanent
Hours
  • Full time
  • Flexible working
37.5 hours per week
Job ref
275-0926-CSW-GEN
Employer
Medway NHS Foundation Trust
Employer type
NHS
Site
Medway NHS Foundation Trust
Town
Gillingham
Salary
£25,760 - £27,476 per annum/pro rata
Salary period
Yearly
Closing
04/10/2026 23:59

Employer heading

Medway NHS Foundation Trust logo

Clinical Support Worker - Generic

Band 3

Do you have the ambition and vision to deliver the Best of Care by the Best People?

Here at Medway, we pride ourselves on working together as one to ensure that our shared vision of Better, Best, Brilliant is achieved

Our Trust is a great choice for people who want to develop their career in an ambitious and dynamic environment; our employees are able to choose the coverage and supplemental benefits that best fit their needs and those of their families. This includes the promotion of flexible working opportunities across the Trust, we are able to give our employees flexibility on where, when and the hours they work.

Our culture and values are what drives Medway NHS Foundation Trust and is the heartbeat of who we are as an organisation. It is important that you understand and to refer to our values when you are completing your application and always reflect our values throughout your employment with the Trust.

Job overview

Clinical Support Worker - Generic

Division: All Clinical Divisions

Band: NHS AfC Band 3                                 

Salary: £25,760 - £27,476  per annum/pro rata

 

*** SPONSORSHIP IS NOT AVAILBLE***

 

We are recruiting for a Clinical Support Worker band 3 who shares our ambition and vision to deliver the Best of Care by the Best People and has the drive to take us forward, by ensuring that the Trust continues to be the first choice for patients and our staff.

Clinical Support Workers are responsible for carrying out assigned tasks as part of the clinical team in support of registered nurses, and to undertake some aspects of care provision without direct supervision. Ensuring the safety and wellbeing of patients/clients, always working in a manner that promotes dignity and human rights, through the adoption of persons centred care principles.

Main duties of the job

The successful applicant will be an experienced clinical support worker, preferably with experience within an Emergency Department or other acute area. We are a great employer for supporting your career aspirations and welcome those aspiring to be a future Nursing Associate.

You will gain a great deal of knowledge and complement the nursing workforce to the benefit of patients

Ensure patients receive timely tests and investigations and that great care is at the heart of what we do

You will be allocated to a team of nursing staff and receive an extensive induction package

Our values are Bold, Every Person Counts, Sharing and Open and Together. It is important that you understand and to refer to our values when completing your application and always reflect our values throughout your employment with the Trust.

We are committed to endorsing diversity, multiculturalism, and inclusion; our policies / procedures ensure that all applicants are treated fairly at every stage of the recruitment process.

To contribute to our exciting future and become part of our team, apply today.

Working for our organisation

Do you have the ambition and vision to deliver our mission of the Best of Care by the Best of People providing excellent care, every time?

Here at Medway, we pride ourselves on working together as one to ensure that our shared vision is achieved for our patients.

As a key partner in the healthcare of our local population, we are keen to deliver this as an outcome of our Trust-wide strategy – Patient First. Using an Operational Excellence approach to align our priorities and operational management structures, we are just over a year and half into our Patient First deployment. We are looking for creative, skilled people to join our Transformation Team and further support us on this journey.

Our culture and values define us here at Medway NHS Foundation Trust and are the heartbeat of who we are as an organisation.

Our BEST values underpin Patient First and are at the core of the care we give to our patients, the support we offer to our staff and our overall leadership approach:

B – Bold

E – Every person counts

S – Sharing and open

T - Together

Our Trust is a great choice for people who want to develop their career in an ambitious and dynamic environment; our employees are able to choose the coverage and supplemental benefits that best fit their needs and those of their families. This includes the promotion of flexible working opportunities across the Trust.

Detailed job description and main responsibilities

The Key responsibilities of this role include:

Provide excellent customer care skills to ensure patients come first


Undertakes a range of delegated clinical care duties to deliver agreed plans of care, acting on own initiative

Demonstrate, encourage and assist patients in undertaking therapeutic activities within parameters of agreed care plans and under guidance of registered practitioners

To ensure patients receive high quality clinical care and a good patient experience, having regard for their customs, religious beliefs and doctrines

Recognise and avoid situations that may be detrimental to the health and wellbeing of the individuals

To act as an advocate for patients within the department, to ensure a patient orientated approach to the delivery of care 

Person specification

Qualifications

Essential criteria
  • Health, Social Care certificate

Experience

Essential criteria
  • Previous experience in an acute hospital setting
  • Able to work without direct supervision from a Registered Nurse and accept responsibility for delegated work

Value Based Question

Essential criteria
  • Give an example of a time where you have demonstrated a ‘can do’ attitude (including the situation you were in) and the outcome

Skills

Essential criteria
  • Able to read, write, communicate and perform simple calculations
  • Ability to prioritise workload with supervision
  • Can demonstrate practical skills to others

Employer certification / accreditation badges

No smoking policyPositive about disabled peopleAge positiveDefence Employer Recognition Scheme (ERS) - BronzeDefence Employer Recognition Scheme (ERS) - SilverDisability confident employerNHS Rainbow badgeStep into health

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Application numbers

Please note this vacancy may close early if the number of applications is met.

Documents to download

Apply online now

Further details / informal visits contact

Name
James Peck
Job title
Resourcing Team Lead
Email address
[email protected]
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