Job summary
- Main area
- healthcare assistant
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- 17.5 hours per week (part time / shared hours with community nursing covering M-F 0800-1700 – express wishes on application form)
- Job ref
- 846-6748703-CF-C
- Employer
- Kent Community Health NHS Foundation Trust
- Employer type
- NHS
- Site
- Sites across east and west kent
- Town
- Multiple
- Salary
- £24,071 - £25,674 pro rata per annum
- Salary period
- Yearly
- Closing
- 25/05/2025 23:59
- Interview date
- 06/06/2025
Employer heading

Senior Healthcare Assistant
NHS AfC: Band 3
Job overview
We are looking for a Senior Healthcare Assistant to join our Continence Service working within the Product Delivery Team.
The Product Delivery Service is a specialist team that assess and process referrals for continence products. The team work closely with the home delivery contract product supplier and the Home Delivery Transport Team.
The Product Delivery team assess, authorise and process product requests that are
received via referrals from the Continence/Bladder & Bowel Service, Community
Nursing Teams, Residential & Nursing Homes and other professionals.
Please note we can only accept applications from individuals with community nursing experience.
Main duties of the job
As a Band 3 Senior Healthcare Assistant within the team you will support the provision of high-quality bladder and bowel care for adults in Kent, mainly through the reassessment of products processes for the product delivery service/Kent continence service.
You will act as an advocate for patients with bladder and bowel dysfunction in a person-centred approach to ensure care is delivered that meets NICE
guidance and standards, whilst working within local eligibility criteria.
Additional Working Pattern: Full time/ part time / shared hours with community nursing covering M-F 0800-1700 – express wishes on application form
Working for our organisation
Rated ‘outstanding’ by the CQC, we’ve got a passion for delivering high standards of patient care and excellent services to improve the health of our communities. To do this we need outstanding people who share our values compassionate Aspirational Responsive Excellent
We know a commitment to equity, diversity and inclusion leads to better patient care and a happier workforce. We pride ourselves in being diverse and welcome applications from people with varied backgrounds, perspectives and experiences
We ask for information about your protected characteristics on our application forms. This isn’t visible to anyone involved with shortlisting or interviewing you, except when you choose to be considered under the guaranteed interview scheme due to disability. Short listers will see two ticks alongside your application to ensure they apply the principles of the scheme to your submission
The data we collect helps us to ensure we are attracting diversity in our applicants, that all our colleagues have equitable access to career opportunities and supports us on our journey to being a Great Place to Work
As a flexible working friendly organisation, we want you to be able to work in a way that is best for us, for our patients and for you. Talk to us about a flexible working arrangement that won’t involve sacrificing time for personal interests or family commitments. We’ll support you to work flexibly in a way that will suits us both
See where you can go with KCHFT career pathways
Detailed job description and main responsibilities
As a community Trust many of our roles require individuals to be able to drive to perform their duties. As such you will be asked to confirm you have a full UK driving licence where driving is a requirement of the role to be able to proceed with your application. We are committed to supporting candidates with disabilities into employment, if you are unable to drive due to a disability, please contact the Recruitment Team via [email protected] quoting the vacancy reference number so we can support you further.
The job description and person specification gives you all the information you need about this role. Please look carefully at the criteria in the person specification and tell us what you have done that shows you meet this in your application. If you need an application form in an alternative format please let our recruitment team know. All information you supply on your application should, to the best of your knowledge, be true and accurate.
Still have questions? The recruiting manager would love to hear from you, their contact details can be found in the job advert.
We can get a lot of applications for some roles so to be in with the best chance of being shortlisted please make sure you apply as soon as possible. A vacancy may close early if there is a lot of interest in the job.
At KCHFT we strongly encourage colleagues in clinical and non-clinical roles who have direct or social contact with patients to be fully vaccinated. In this way we will be doing all we can to ensure your safety and that of your colleagues and the patients we serve.
Find out more about the community difference here.
Good luck! We can’t wait to meet you and welcome you to #teamKCHFT, #cometocommunity.
Person specification
QUALIFICATIONS
Essential criteria
- Relevant level 3 qualification (NVQ / QCF Diploma or certificate of care / Advanced apprenticeship ) or equivalent Functional Skills at Level 2 (Literacy and numeracy/ GCSE grade A-C or equivalent in English and Maths)
EXPERIENCE
Essential criteria
- Experience as a Healthcare Assistant / Worker in a health or social care setting Experience of working as part of a team Experience with the use of Microsoft Office and a variety of IT packages (E-Pay / E-roster / AT-P / CIS)
Desirable criteria
- Experience within community healthcare setting
KNOWLEDGE
Essential criteria
- Awareness of developments in the NHS Knowledge of up to date clinical practice Understands the role and remit of Unregistered worker
SKILLS & ABILITIES
Essential criteria
- Sound communication and interpersonal skills (verbal and written) Ability to organise own work Ability to cope with change Ability to use own initiative Moderate IT skills.
ABILITY TO MANAGE
Essential criteria
- Ability to prioritise care delivery in a professional manner, taking into account Trust policies and procedures Ability to manage own time effectively.
Applicant requirements
You must have appropriate UK professional registration.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Vicki May
- Job title
- Ops Manager
- Email address
- [email protected]
List jobs with Kent Community Health NHS Foundation Trust in Nursing and Midwifery