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Job summary

Main area
Medicine
Grade
NHS AfC: Band 3
Contract
Permanent
Hours
  • Part time
  • Job share
  • Flexible working
33 hours per week (7 days Monday to Sunday)
Job ref
302-25-7657869M
Employer
Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust
Employer type
NHS
Site
Royal Albert Edward Infirmary
Town
Wigan
Salary
£24,937 - £26,598 per annum, pro rata
Salary period
Yearly
Closing
25/01/2026 23:59

Employer heading

Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust logo

Senior Healthcare Support Worker - Paediatrics

NHS AfC: Band 3

Choose Well - Choose WWL


 

Job overview

Are you passionate about delivering excellent care to Children in a fast-paced environment?

We are looking for motivated and caring Healthcare Support Workers to join a dedicated Paediatric Team in our Children’s and Young Peoples Emergency Department. 

We are looking for enthusiasm, drive, and passion where the delivery of outstanding levels of care can be nurtured.

You will have excellent communication skills and the flexibility and adaptability to meet the needs of Children and their Families whilst maintaining a safe environment. 

You will be motivated and committed to delivering high quality care to patients in a busy and fast paced area.

You will work as part of a team to provide high quality, safe and child centred care.

 The successful candidate will be efficient, reliable, and able to work using their own initiative whilst being part of a team. You will be dedicated to assisting in the delivery and the development of an excellent service.

Successful candidates may be recruited at a Band 2 until competences are met to achieve a Band 3.

Please note this vacancy may close before the advertised closing date if a sufficient number of suitable applications are received.

Previous applicants need not apply.

Main duties of the job

You will be responsible for providing a range of personal care for patients and a range of clinical duties under the guidance of a registered healthcare professional.

Healthcare Support Workers work independently performing a number of clinical duties/tasks following training and meeting competency within role as per policy and procedure. You will be responsible for providing a range of personal care for patents and a range of clinical duties under the guidance of a registered healthcare professional.

Working for our organisation

Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust are the proud providers of acute hospital and community services to the people of the Wigan Borough and surrounding areas. At WWL, we value our staff believing that ‘happy staff, makes for happy patients’. We have a recognised track record in staff engagement, and living our values.

WWL are committed to placing the patient at the heart of everything we do, and in the provision of safe, effective care that acknowledges and ensures dignity. With this in mind we are seeking to recruit people who share our values and beliefs.

At WWL we value the benefits a rich and diverse workforce brings to our community and therefore welcome applications from all sections of society.

Detailed job description and main responsibilities

Duties of a Healthcare Support Worker

We know that no two days are the same and it’s hard to fit everything on one page, however, the following are an example of the duties our Healthcare Support Workers do every day in their role.

1. Assist patients with the provision of washing, dressing, personal care, beverages and/or meals.

2. Assist qualified nursing and medical staff where requested.

3. Communicate with all members of the team to maintain a good service provision.

4. Ensure that all patients are able to meet their hygiene needs, providing a level of assistance appropriate to the individual.

5. Prepare and support the patient appropriately during any activity that is to be undertaken.

6. Alert the registered nurse where you notice any changes in the patient’s health and well-being or any possible risks.

7. Undertake observations/tasks such as patient temperature, weighing, fluid checks as directed

8. Ensure effective use of material resources/supplies within the ward/unit in consultation with senior staff.

9. Assist with the general cleaning and re-stocking of resources where appropriate as well as cleaning and preparing patients beds.

10. Contribute to own personal development and take an active part in learning opportunities.

Person specification

Qualifications

Essential criteria
  • Effective level of numeracy and literacy skills
  • Cavendish Care Certificate
  • NVQ 2 or equivalent
  • NVQ Level 3 or equivalent or willing to undertake an apprenticeship in Senior Heathcare Support Worker
  • Evidence of ongoing CPD

Experience

Essential criteria
  • Experience working in a health, social or residential care setting
  • Ability to work in Multi agency team.
  • Effective team player
  • Ability to deal with people from all backgrounds
  • Experience of working with children and their families

Skills

Essential criteria
  • Effective level of numeracy and literacy skills
  • Effective communication skills – written and verbal
  • Effective customer service skills
  • Proven ability to demonstrate compassion/empathy/help others
  • Proven ability to remain calm under pressure

Knowledge

Essential criteria
  • Effective understanding of confidentiality
  • Demonstrable ability to follow instructions

Additional

Essential criteria
  • Proven ability to be flexible in your approach
  • Speak English to an appropriate standard relevant to their role, i.e. with confidence and accuracy, using correct sentence structures and vocabulary, and without hesitation

Employer certification / accreditation badges

National Interim Quality MarkVeteran AwareApprenticeships logoNo smoking policyCare quality commission - GoodArmed Forces Covenant Gold AwardDisability confident employerArmed Forces Covenant

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Jennifer Lynam
Job title
Manager
Email address
[email protected]
Telephone number
01942 778696

If you have problems applying, contact

Address
Buckingham Row
Brick Kiln Lane
Wigan
WN1 1XX
Telephone
07786527068